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Passportal
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Encrypted cloud-based, automated password protection
Table of Contents
Passportal - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Passportal overview
What is Passportal?
N-able Passportal + Documentation Manager is a cloud-based password protection solution designed for managed service providers (MSPs). The solution enables users to store, manage, and retrieve credentials through password change automation, credential injection, auditing, reporting, and privileged client documentation capabilities.
Passportal’s credential injection ensures that connection to customer devices, applications, and networks is rapid and secure. Incident resolution times can be reduced by removing the need for technicians to search for credentials, and new credentials can be automatically captured in the vault to provide instant access to all authorized technicians.
Passportal also allows users to control devices, application, and network access through multi-factor authentication, and manage passwords with automation of routine password changes, elimination of password reuse, and generation of strong passwords. All relevant knowledge can be shared within a single platform, with MSP-proven standards to simplify documentation processes. Users can also monitor credential usage and meet compliance requirements by reporting audit-level proof points.
Starting price
per month
Alternatives
with better value for money
Passportal’s user interface
Passportal pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.2
Ease of use
4.2
Customer support
4.3
Reviews sentiment
What do users say about Passportal?
Reviewers feel Passportal significantly improves password management by centralizing credentials, enhancing security, and enabling secure sharing among teams and clients. They appreciate the intuitive interface, browser integration, and ability to customize access, though some mention frustrations with session timeouts, mobile app sorting, and occasional bugs. They find integration with other tools helpful for efficiency and value the ability to manage passwords for multiple clients easily.
Users report Passportal is generally easy to use and makes documentation more accessible and organized, with onboarding and setup described as straightforward. They note, however, that documentation features lack maturity and customization compared to competitors, and some experience inconsistent customer support.
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Who uses Passportal?
Based on 89 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
- Not enough reviewsPassportal's key features
Most critical features, based on insights from Passportal users:
All Passportal features
Features rating:
Passportal alternatives
Passportal
Starting from
18
Per month
JumpCloud Directory Platform
Starting from
3
Per month
ManageEngine ADSelfService Plus
Starting from
595
Per year
Auth0
Starting from
0
Per month
Passportal pricing
Value for money rating:
Starting from
18
Per month
Per Feature
User opinions about Passportal price and value
Value for money rating:
To see what individual users think of Passportal's price and value, check out the review snippets below.
Dan N.
President
Michael P.
COO
Passportal integrations (17)
Passportal support options
Typical customers
Platforms supported
Support options
Training options
Passportal FAQs
Passportal has the following pricing plans:
Starting from: $18.00/month
Pricing model: Subscription
Free Trial: Available
These products have better value for money
Q. Who are the typical users of Passportal?
Passportal has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
Q. What languages does Passportal support?
Passportal supports the following languages:
English
Q. Does Passportal support mobile devices?
Passportal supports the following devices:
Android, iPhone
Q. Does Passportal offer an API?
No, Passportal does not have an API available.
Q. What other apps does Passportal integrate with?
Passportal integrates with the following applications:
Kaseya BMS, ScreenConnect, N-sight RMM, N-central, Liongard, Kaseya VSA, ConnectWise PSA, NinjaOne, ConnectWise Automate, Autotask PSA, ConnectWise Cybersecurity Management
Q. What level of support does Passportal offer?
Passportal offers the following support options:
Email/Help Desk, Phone Support, 24/7 (Live rep), Chat
