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Beds24
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PMS platform with channel manager and payment processing
Table of Contents
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Beds24 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Beds24 overview
Based on 117 verified user reviews
What is Beds24?
By industry, Beds24 reviewers are most commonly professionals in hospitality (43%). The most frequent use case for Beds24 cited by reviewers is channel management (59% of reviewers).
What do users say about Beds24 pricing?
Most reviewers indicate Beds24 delivers excellent value for money, citing low, customizable pricing and comprehensive features. Some reviewers feel price configuration is complex and mention extra costs for training or support, with a few noting pricing feature limitations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking
Pricing
Hotel Management
Customer Support
Training and Learning Curve
Beds24’s user interface
Beds24 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.2
Customer support
4.6
Reviews sentiment
What do users say about Beds24?
By industry, Beds24 reviewers are most commonly professionals in hospitality (43%). The most frequent use case for Beds24 cited by reviewers is channel management (59% of reviewers).
Select to learn more
Who uses Beds24?
Based on 117 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Beds24's key features
Most critical features, based on insights from Beds24 users:
All Beds24 features
Features rating:
Beds24 awards
Beds24 alternatives
Beds24
Starting from
2.22
/user
Per month
Eventbrite
Starting from
No pricing info
Hostaway
Starting from
No pricing info
Lodgify
Starting from
No pricing info
Beds24 pricing
Pricing plans
Pricing details:
User opinions about Beds24 price and value
Value for money rating:
Of 27 reviews that provide robust commentary on Beds24's price and value, 85% mention it in a positive light.
Most reviewers indicate Beds24 offers strong value for money, highlighting its low and customizable pricing, comprehensive feature set that combines PMS and channel management, and cost-effective automation tools. They appreciate the affordable setup and ongoing fees, as well as the inclusion of robust functionalities at a price point they find highly competitive compared to alternatives. Some users report that the price-performance ratio is a key benefit for their business. However, some reviewers feel that price configuration can be complicated and note extra costs for certain training or support options. A few users mention limitations with differentiated pricing features.
, and
To see what individual users think of Beds24's cost and value, check out the review excerpts below.
Nik G.
Founder
S O.
Business Owner
Beds24 integrations (36)
Integrations rated by users
We looked at 117 user reviews to identify which products are mentioned as Beds24 integrations and how users feel about them.
Integration rating: 5.0 (5)
“I need paying. would have preferred to use Sumup. Oh yet another income source and more paperwork, before, direct bookings came via Eviivo, no hassle.”
“Ability to automate payments is essential for a slick automated operation. Stripe is excellent although fees are quite expensive starting at 1.4%.”
Ian S.
owner
Integration rating: 5.0 (3)
“Whilst Beds24 offers some revenue management options and dynamic pricing, there are no external inputs using Beds24 alone. For this reason, integration with Pricelabs is essential. ”
Mark H.
Marketing Director
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Beds24 customer support
What do users say about Beds24 customer support?
Customer support rating:
We analyzed 47 verified user reviews to identify positive and negative aspects of Beds24 customer support.
Widely noted by reviewers, Beds24 customer support is fast, often responding within 24 hours or even faster.
A fair number of users highlight the support team's friendliness, professionalism, and deep product knowledge.
Frequently reported by users, support is accessible via email and phone, with prompt and helpful follow-ups.
A few users mention support can be slow at times or mainly directs them to help articles instead of providing direct solutions.
Support options
Training options
To see what individual users say about Beds24's customer support, check out the review snippets below.
“That said, their wiki is a fantastic source of info and their customer support is very quick to answer all your questions. Once you get to know its capabilities properly and how it works, then you will have gained invaluable knowledge which will make everything a piece of cake.”
Nik G.
Founder
“Our rep and her team of customer support rocks, they are very knowledgeable and reply in under 24hrs sometimes within the hour - Love it.”
Rod F.
Manager
“The latest one is I can't login to my account and I'm unable to get a quick help as they can only be reached by email.”
Anabell G.
Owner
Beds24 FAQs
Beds24 has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business
These products have better value for money
Q. What is Beds24 used for?
Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the vacation rental industry, such as hotels, holiday homes, B&Bs, hostels, property managers, and agencies. Key features include a front-desk system, reservation management, online availability tracking, payment processing, and more. Beds24 enables property managers to set up an online front-desk system to manage booking rates, inventory, and guests. Users can customize the layout and include features such as special offers, flexible rates, group packages, multiple price options, and discount codes. Managers can also establish custom rules for minimum or maximum stays, high and low seasons, and instant bookings. The online booking system allows guests to make reservations from multiple devices, including desktops, tablets, and smartphones. With Beds24’s calendar management tools, businesses can review bookings, availability, and prices in real time. Users can change prices, manage room assignments, and set restrictions, as well as add, change, or cancel reservations. The customizable dashboards allow users to handle guest check-ins, monitor housekeeping statuses, and review reports with booking logs, financial analyses, and location-specific statistics.
Q. What are the benefits of using Beds24?
• Smart automation tools help manage bookings rates and availability.
• Channel manager keeps inventory and prices automatically up to date across all channels.
• Booking engine includes fully customizable widgets, showing live availability and prices.
• Payment processing for secure guest payment collection.
• Automated routines and simplified workflows to save time and increase efficiency.
• Availability is automatically updated to all sales channels and calendars.
• Automatic payment and deposit collection
• Automated e-mail correspondence based on triggers and events.
• Connections with the many integration partners to streamline processes.
• Flexible and highly customizable system.
• Fully customizable booking engine for commission free direct bookings.
• Quick onboarding via property import from selected OTAs or the Beds24 API.
Q. What languages does Beds24 support?
Beds24 supports the following languages:
English, German
Q. Does Beds24 offer an API?
Yes, Beds24 has an API available for use.
Q. What level of support does Beds24 offer?
Beds24 offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support
