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Beds24
5
95
4
14
3
4
2
3
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
PMS platform with channel manager and payment processing
Table of Contents
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Beds24 - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Beds24 overview
Based on 117 verified user reviews
What is Beds24?
By industry, Beds24 reviewers are most commonly professionals in hospitality (43%). The most frequent use case for Beds24 cited by reviewers is channel management (59% of reviewers).
What do users say about Beds24 pricing?
Most reviewers indicate Beds24 delivers excellent value for money, citing low, customizable pricing and comprehensive features. Some reviewers feel price configuration is complex and mention extra costs for training or support, with a few noting pricing feature limitations.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking
Pricing
Hotel Management
Customer Support
Training and Learning Curve
Beds24’s user interface
Beds24 pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.7
Ease of use
4.2
Customer support
4.6
Reviews sentiment
What do users say about Beds24?
By industry, Beds24 reviewers are most commonly professionals in hospitality (43%). The most frequent use case for Beds24 cited by reviewers is channel management (59% of reviewers).
Select to learn more
Who uses Beds24?
Based on 117 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Beds24's key features
Most critical features, based on insights from Beds24 users:
All Beds24 features
Features rating:
Beds24 alternatives
Beds24
Starting from
2.22
/user
Per month
Eventbrite
Starting from
Free
Hostaway
Starting from
No pricing info
Lodgify
Starting from
16
Per month
Beds24 pricing
Pricing plans
Pricing details:
User opinions about Beds24 price and value
Value for money rating:
Of 27 reviews that provide robust commentary on Beds24's price and value, mention it in a positive light.
Most reviewers indicate Beds24 offers strong value for money, highlighting its low and customizable pricing, comprehensive feature set that combines PMS and channel management, and cost-effective automation tools. They appreciate the affordable setup and ongoing fees, as well as the inclusion of robust functionalities at a price point they find highly competitive compared to alternatives. Some users report that the price-performance ratio is a key benefit for their business. However, some reviewers feel that price configuration can be complicated and note extra costs for certain training or support options. A few users mention limitations with differentiated pricing features.
, and
Beds24 integrations (21)
Integrations rated by users
We looked at 117 user reviews to identify which products are mentioned as Beds24 integrations and how users feel about them.
Integration rating: 4.9 (7)
Integration rating: 5.0 (4)
“inteligent pricing has been a game changer for us”
Ian M.
Owner
Integration rating: 4.0 (3)
“Oferece integrações avançadas e flexíveis, permitindo automações mais complexas e personalizadas entre diferentes sistemas.”
Edvaldo C.
Gerente de Processos
Integration rating: 5.0 (1)
“Control room management of panic alarms”
Marizel J.
General Manager
Integration rating: 5.0 (1)
“Overall really strong, a few quirks but it keeps getting better and more useful.”
Garrett C.
Owner
Beds24 customer support
What do users say about Beds24 customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Beds24 customer support.
Widely noted by reviewers, Beds24 customer support responds quickly, often within 24 hours or less, and is consistently helpful.
A significant portion of users highlight the team's friendliness, professionalism, and deep product knowledge when resolving issues.
Frequently reported by users, support is accessible via email, ticket, and phone, with prompt follow-ups and clear explanations.
A minority of users mention that support sometimes directs them to help articles instead of providing direct solutions.
Support options
Training options
To see what individual users say about Beds24's customer support, check out the review snippets below.
“The customer service is fast to reply and react and they are always very helpful.”
David S.
owner
“First, support was only available by email, and their support team was based in Germany, working only during their business hours. ”
Christopher H.
General Manager
“You only rely on their help articles because when you reach out to their support, they will just direct you to those articles. If you’re not tech savvy, or don’t have the time, this is not for you.”
Anabell G.
Owner
“The work around is to use an external HTML editor and then cut and paste and make sure never to use the WYSIWYG HTML edit feature they deliver because it's broken. But they will deny it's a bug.”
Axel K.
Owner
Beds24 FAQs
Beds24 is a cloud-based property management solution that offers a channel manager and booking engine for businesses in the vacation rental industry, such as hotels, holiday homes, B&Bs, hostels, property managers, and agencies. Key features include a front-desk system, reservation management, online availability tracking, payment processing, and more. Beds24 enables property managers to set up an online front-desk system to manage booking rates, inventory, and guests. Users can customize the layout and include features such as special offers, flexible rates, group packages, multiple price options, and discount codes. Managers can also establish custom rules for minimum or maximum stays, high and low seasons, and instant bookings. The online booking system allows guests to make reservations from multiple devices, including desktops, tablets, and smartphones. With Beds24’s calendar management tools, businesses can review bookings, availability, and prices in real time. Users can change prices, manage room assignments, and set restrictions, as well as add, change, or cancel reservations. The customizable dashboards allow users to handle guest check-ins, monitor housekeeping statuses, and review reports with booking logs, financial analyses, and location-specific statistics.
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