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ModMed

Specialty healthcare software for medical practices

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ModMed - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

ModMed overview

Based on 364 verified user reviews

What is ModMed?

ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.

Who uses ModMed?

By industry, ModMed reviewers are most commonly professionals in medical practice (68%). The most frequent use case for ModMed cited by reviewers is electronic medical records (43% of reviewers).

Starting price

Alternatives

with better value for money

Pros & Cons

Ophthalmology

Billing and Insurance

Ease of Use

Patient Charting

Prescription Management

Scheduling

ModMed’s user interface

Ease of use rating:

4.4

(364)

ModMed pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(23)

3-4(93)

5(248)

What do users say about ModMed?

ModMed is an electronic medical records program with key features that include HIPAA compliance, charting, insurance eligibility verification, e-prescribing, patient records management, and more.

Select to learn more

Who uses ModMed?

Based on 364 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Medical Practice

Hospital & Health Care

Health, Wellness and Fitness

Cosmetics

Others

Use cases

Electronic Medical Records

Dermatology EMR

Medical Practice Management

Medical Scheduling

Dermatology

ModMed's key features

Most critical features, based on insights from ModMed users:

Medical billing

4.2

(57)

E-Prescribing

4.6

(98)

Patient scheduling

4.7

(16)

Patient portal

4.5

(78)

Claims management

4.3

(50)

Clinic interoperability

4.6

(17)

Decision support

4.1

(13)

Communication management

4.0

(1)

Compliance tracking

1.0

(1)

All ModMed features

Features rating:

4.4

(364)

Activity dashboard

4.5

(15)

Alerts/Notifications

5.0

(2)

Analytics

(0)

Annotations

(0)

API

4.2

(9)

Appointment management

4.4

(42)

Appointment scheduling

4.6

(57)

Automated scheduling

4.3

(3)

Automatic transcription

(0)

Before & after pictures

(0)

Billing & invoicing

4.5

(41)

Charting

4.7

(145)

Claims management

4.3

(50)

Claims scrubbing

3.8

(6)

Clinic interoperability

4.6

(17)

Code & charge entry

1.0

(1)

Coding assistance

4.5

(22)

Communication management

4.0

(1)

Compliance management

(0)

Compliance tracking

1.0

(1)

Confirmations/Reminders

5.0

(1)

Consent forms

(0)

Customizable dashboard

(0)

Dashboard

(0)

Decision support

4.1

(13)

Document management

4.6

(51)

Drug reference database

(0)

EDI

(0)

EHR/EMR integration

(0)

EMR/EHR

4.8

(28)

E-Prescribing

4.6

(98)

File sharing

(0)

Financial analysis

(0)

Financial management

4.7

(3)

For dermatologists

(0)

For medical purposes

5.0

(2)

For obstetrics & gynecology

(0)

For ophthalmologists

1.0

(1)

For orthopedics

(0)

For pain management

4.0

(2)

For podiatrists

(0)

For urologists

(0)

Handwriting recognition

(0)

HIPAA compliant

4.9

(153)

Historical reporting

(0)

Image management

(0)

Imaging and x-rays

(0)

Insurance eligibility verification

4.4

(87)

Inventory control

(0)

Inventory management

5.0

(1)

Inventory tracking

(0)

Invoice history

1.0

(1)

Lab results

(0)

Machine learning

(0)

Meaningful use certified

(0)

Medical billing

4.2

(57)

Medical terminology database

(0)

Medication management

4.0

(1)

Messaging

(0)

Mobile access

(0)

Mobile app

(0)

Multi-Location

(0)

Multi-Physician

(0)

Multi-Provider practice

(0)

Natural language processing

(0)

Onboarding

(0)

ONC-ATCB certified

(0)

One-to-One messaging

(0)

Online forms

(0)

Onsite registration

3.0

(1)

Order entry

(0)

Patient education

(0)

Patient engagement

4.0

(4)

Patient intake

(0)

Patient portal

4.5

(78)

Patient questionnaires

(0)

Patient records management

4.7

(98)

Patient scheduling

4.7

(16)

Payment collection

(0)

Payment processing

4.5

(4)

Performance metrics

4.0

(3)

Physician scheduling

4.8

(12)

Practice management

4.6

(48)

Progress notes

(0)

Recommendations

(0)

Records management

(0)

Registration management

4.5

(2)

Reminders

5.0

(11)

Remittance advice

2.5

(4)

Remote treatment planning

(0)

Reporting/Analytics

4.4

(5)

Reporting & statistics

(0)

Revenue management

5.0

(2)

Scheduling

5.0

(3)

Search/Filter

(0)

Self check-in/check-out

4.4

(5)

Self service portal

(0)

Speech recognition

(0)

Surveys & feedback

(0)

Task management

2.5

(4)

Telemedicine

4.5

(11)

Templates

(0)

Treatment planning

4.8

(6)

Video conferencing

5.0

(1)

Voice recognition

(0)

Workflow management

4.0

(2)

ModMed alternatives

ModMed

4.4

(364)

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.3

Customer Support

4.2

Fusion

4.3

(708)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.2

Value for Money

4.2

Customer Support

4.3

Carepatron

4.4

(854)

learn more

Starting from

/user

Per month

Free trial

Free version

Ease of Use

4.5

Features

4.3

Value for Money

4.6

Customer Support

4.5

Alleva

4.5

(282)

learn more

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.5

Features

4.4

Value for Money

4.5

Customer Support

4.5

ModMed integrations (16)

Integrations rated by users

We looked at 364 user reviews to identify which products are mentioned as ModMed integrations and how users feel about them.

Klara

Integration rating: 4.6 (8)

“It is a great communication tool with our patients. The AI is getting better with each quarter. It has made self scheduling much easier which allows the call center to answer more calls.”

Michelle A.

Director

Relatient

Integration rating: 4.2 (6)

“cut down of office staff work load”

Steven P.

Physician

WebPT

Integration rating: 5.0 (2)

“not all the information integrates especially for PIP claims”

Lisa G.

manager

eClinicalWorks

Integration rating: 5.0 (1)

“Sunoh is supposed to create a clean note by putting the pertinent aspects of the medical interview into the chart. It somewhat does this, but I spend a lot of time editing/improving what Sunoh produces.”

Eric M.

Physician

Other top integrations

ModMed customer support

What do users say about ModMed customer support?

Customer support rating:

4.2

We analyzed verified user reviews to identify positive and negative aspects of ModMed customer support.

A large number of users highlight ModMed's fast, responsive, and friendly customer support team.

Widespread user sentiment praises the ease of reaching support via phone or online requests and speaking with knowledgeable staff.

Frequently reported by users, support staff are proactive, professional, and willing to address concerns or implement suggestions.

Certain users report unresponsive or unhelpful customer service, with some citing unresolved issues and lack of follow-up.

Support options

Knowledge base

Chat

Email/help desk

Phone support

Faqs/forum

Training options

Webinars

Live online

Videos

Documentation

In person

To see what individual users say about ModMed's customer support, check out the review snippets below.

“We have always gotten great support and quick responses to any issues.”

Yvonne S.

Assistant Practice Administrator

“Support is typically great, fast response times, but does depend on who answers the phone.”

Frankie R.

Office Manager

ModMed FAQs

Q. What is ModMed used for?

ModMed is a cloud-based electronic health record and practice management system designed for specialty medical practices. The platform integrates clinical documentation, administrative workflow and patient engagement tools within a single unified environment. ModMed supports a range of specialties including dermatology, gastroenterology, orthopedics, ophthalmology, otolaryngology, plastic surgery, pain management and urology. The system features adaptive learning technology that personalizes workflows and content based on individual user preferences. The clinical documentation module, ModMed Scribe helps teams translate conversational speech into suggested clinical actions such as medication orders, laboratory requests and patient education recommendations. The specialty-specific EHR module offers tap-and-go note templates and automated coding suggestions to streamline documentation tasks. The practice management component includes appointment scheduling, notification tools, revenue cycle management capabilities and real-time analytics dashboards that track appointment trends, coding distributions and regulatory performance measures. ModMed integrates with external systems through an app marketplace offering connections to laboratory services, imaging platforms and third-party healthcare applications. The platform adheres to interoperability standards via a certified FHIR interface and supports secure ePrescribing, voice recognition, image management and inventory controls. The system maintains compliance with HIPAA requirements and holds relevant ONC certifications to support regulatory obligations. Professional onboarding services and a dedicated support team guide practice staff through implementation and customization processes. Ongoing training resources, including webinars and documentation, facilitate continuous learning and system optimization. The combined solution provides the infrastructure to align clinical operations, financial management and patient engagement within specialty medical practices.

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