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HotelFriend

Hospitality operations platform for hotel management

Table of Contents

Is this product right for your business?

Find out with a

HotelFriend - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: March 2026

HotelFriend overview

What is HotelFriend?

HotelFriend is a software development company that provides IT solutions for hospitality. We enable hoteliers to automate heaps of daily tasks, close gaps in guest service, and run profitable businesses from anywhere.

Our mission is to let you get the most out of your property without hiring more staff. Whether you're a small independent hotel or a large international chain – manage everything in one login. The HotelFriend’s all-in-one Property Management System features:

Inventory management:

Booking Engine to boost direct sales

Channel Manager for online visibility

Payment Gateway to accept payments anytime

Room Management to view hotel capacity

Reservation management:

Front Desk to manage bookings

Customer Relationship Management for increased engagement

Reporting & Analytics to track performance

Accounting Tools for tax compliance

Housekeeping Management to streamline staff’s workload

Guest-facing features:

Mobile POS to sell services via website & app

Mobile Guestbook to showcase your amenities

Digital Check-In for connected guest journey

Invoicing to get paid instantly

and much, much more!

HotelFriend was founded in 2016 to help hotels improve guest satisfaction and digital presence. With a portfolio spanning R&D, IT consulting, staff training, and other key areas, we've assisted over 250+ clients worldwide. As a rapidly growing tech company, we’ve already helped many hotels, restaurants, stadiums, cruise ships, and wellness facilities improve their revenue stream.

We make sure that you are 100% in compliance with the latest regulations, including GoBD, TSE, GDPR, and DSFinVK. Start your journey with a trusted team of innovators who are here to put you at the center of what you do.

Starting price

64 /
per month

Alternatives

with better value for money

HotelFriend’s user interface

Ease of use rating:

4.5

(22)

HotelFriend pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from

Overall rating

Reviews sentiment

1-2(2)

3-4(4)

5(16)

What do users say about HotelFriend?

HotelFriend is very easy to use and well organized, which makes daily hotel operations much smoother.

Select to learn more

Who uses HotelFriend?

Based on 22 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Hospitality

Information Technology and Services

Hospital & Health Care

Restaurants

Others

Use cases

Hospitality Property Management

Billing and Invoicing

Reservations

Hotel Channel Management

Hotel Management

HotelFriend's key features

Most critical features, based on insights from HotelFriend users:

Payment processing

4.4

(8)

Reporting & statistics

5.0

(1)

Invoice processing

4.7

(3)

All HotelFriend features

Features rating:

4.5

(22)

Accounting

(0)

Activity dashboard

(0)

Alerts/Notifications

5.0

(1)

API

(0)

Availability indicator

(0)

Availability management

(0)

Billing & invoicing

(0)

Booking management

4.5

(2)

Built-in accounting

(0)

Calendar management

4.0

(3)

Channel management

5.0

(2)

Contact database

(0)

Contact management

(0)

Credit card processing

4.7

(3)

CRM

(0)

Customer database

(0)

Customer history

(0)

Customizable reports

5.0

(2)

Data import/export

(0)

Data synchronization

4.5

(2)

Discount management

(0)

Drag & drop

(0)

Dynamic pricing

(0)

Electronic payments

(0)

Email templates

(0)

Employee management

(0)

Extended stay

(0)

For vacation rentals

(0)

Front desk management

5.0

(3)

GDS/OTA integration

5.0

(2)

Group reservations

(0)

Guest communications

(0)

Guest experience management

(0)

Housekeeping management

(0)

Inventory management

(0)

Invoice creation

4.9

(7)

Invoice history

5.0

(2)

Invoice management

(0)

Invoice processing

4.7

(3)

Loyalty program

(0)

Maintenance management

(0)

Maintenance scheduling

(0)

Marketing automation

(0)

Mobile access

4.7

(3)

Multi-Channel distribution

(0)

Multi-Channel management

(0)

Multi-Channel marketing

(0)

Multi-Channel sync

5.0

(2)

Multi-Currency

(0)

Multi-Language

(0)

Multi-Location

(0)

Multi-Property

(0)

Online booking

4.9

(7)

Online invoicing

4.8

(6)

Owner statements

(0)

Payment processing

4.4

(8)

Point of sale (pos)

(0)

Price/Margin management

(0)

Promotions management

(0)

Property management

(0)

Rate management

(0)

Real-Time data

(0)

Real-Time updates

(0)

Reporting/Analytics

(0)

Reporting & statistics

5.0

(1)

Reservations management

4.7

(7)

Restriction management

5.0

(1)

Room booking

5.0

(1)

Search/Filter

(0)

Single property

(0)

Spa/Activity management

(0)

Tax calculation

(0)

Third party booking

(0)

Third-Party integrations

4.8

(5)

User management

(0)

Website integration

(0)

Work order management

(0)

HotelFriend alternatives

HotelFriend

4.5

(22)

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.5

Value for Money

4.2

Customer Support

4.7

Eventbrite

4.6

(5.7K)

learn more

Starting from

Free

Free trial

Free version

Ease of Use

4.6

Features

4.5

Value for Money

4.5

Customer Support

4.3

Hostaway

4.8

(1.5K)

visit website

Starting from

No pricing info

Free trial

Free version

Ease of Use

4.6

Features

4.7

Value for Money

4.6

Customer Support

4.7

Lodgify

4.5

(1.2K)

visit website

Starting from

Per month

Free trial

Free version

Ease of Use

4.4

Features

4.4

Value for Money

4.3

Customer Support

4.6

HotelFriend pricing

Value for money rating:

4.2

(22)

Starting from

Per month

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about HotelFriend price and value

Value for money rating:

4.2

(22)

To see what individual users think of HotelFriend's price and value, check out the review snippets below.

“HotelFriend is very easy to use and well organized, which makes daily hotel operations much smoother.”

Courtney P.

Owner

“From installation to onboarding, the way HotelFriend integrates their own hardware with their software is smooth as can be.”

Salah E.

Paid Media Manager

HotelFriend integrations (18)

Integrations rated by users

We looked at 22 user reviews to identify which products are mentioned as HotelFriend integrations and how users feel about them.

Stripe

Integration rating: 5.0 (1)

Invoiced

Integration rating: 4.0 (1)

Mailchimp

Integration rating: 4.0 (1)

“It did not have a good impact with my customers”

Fary a.

Home Cleaning Services

Fiskl

Integration rating: 5.0 (1)

“Integrating Fiskl with HotelFriend software provides numerous advantages for businesses in the hospitality industry. Fiskl's invoicing and accounting capabilities streamline financial management by automating tasks such as invoicing, expense tracking, and tax compliance. This integration enhances accuracy, saves time, and enables mobile accessibility for financial tasks. Additionally, Fiskl's robust reporting tools offer valuable insights into a hotel's financial performance, supporting more informed decision-making. Overall, the combination of Fiskl and HotelFriend delivers a comprehensive solution that improves financial efficiency, reduces errors, and ensures compliance, benefiting the hotel's financial health and operational effectiveness.”