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Lavu
5
157
4
53
3
16
2
6
1
26
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based iPad POS system for the restaurant industry
Table of Contents
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Lavu - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Lavu overview
Based on 258 verified user reviews
What is Lavu?
Lavu is a restaurant POS solution with key features that include sales reporting, payment processing, and more.
Who uses Lavu?
By industry, Lavu reviewers are most commonly professionals in restaurants (51%). The most frequent use case for Lavu cited by reviewers is restaurant POS (62% of reviewers).
What do users say about Lavu pricing?
Most reviewers indicate that Lavu offers competitive pricing and affordability, especially for small and midsize businesses, and they appreciate the included features. Some users report that recent price increases and unexpected fees reduce its value for money.
Starting price
Alternatives
with better value for money
Pros & Cons
Customer Support
POS System
Ease of Use
Credit Card Processing
Bugs and Issues
Order Management
Lavu’s user interface
Lavu pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.1
Features
4.2
Ease of use
4.3
Customer support
4.2
Reviews sentiment
What do users say about Lavu?
Lavu is a restaurant POS solution with key features that include sales reporting, payment processing, and more.
Select to learn more
Who uses Lavu?
Based on 258 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Lavu's key features
GetApp's analysis of 52 verified user reviews collected between February 2022 and September 2024 identifies Lavu POS' most critical features and summarizes user sentiment about those features.
Reviewers appreciate Lavu POS's sales reports for their customization and detailed information. They find the ability to generate reports based on specific requests valuable. Users report that the various configurations help them track sales trends, manage multiple stores, and make informed decisions. They highlight the ease of accessing reports remotely, which allows them to monitor revenue and sales performance from anywhere. They also mention that the reports are easy to run, understand, and provide all necessary information for effective sales tracking. Of the 19 Lavu POS users who gave detailed accounts of their use of Sales Reports, 89% rated this feature as important or highly important.
Users report that Lavu POS's payment processing is fast, user-friendly, and supports dual pricing options, which they find beneficial for saving on credit card fees. They indicate that the system is smooth and seamless, making it easy to take payments on the go. Reviewers appreciate the ability to add a fee for card payments and offer discounts for cash purchases. They also highlight the ease of implementation and the excellent customer support provided. However, some users mention the need for offline payment options. Of the 21 Lavu POS users who gave detailed accounts of their use of Payment Processing, 86% rated this feature as important or highly important.
All Lavu features
Features rating:
Lavu alternatives
Lavu
Starting from
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Restroworks
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/user
Per year
Toast POS
Starting from
69
Per month
SpotOn
Starting from
99
Per month
Lavu integrations (15)
Integrations rated by users
We looked at 258 user reviews to identify which products are mentioned as Lavu integrations and how users feel about them.
Integration rating: 1.0 (2)
Integration rating: 5.0 (1)
“QuickBooks has a much better accounting package that Service Fusion does not come close to. Stick with what you are good at and don't try to be everything. If you do, you will continue to dilute your efforts at providing a good product.”
Andy B.
Operations Manager
Lavu customer support
What do users say about Lavu customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Lavu customer support.
Widely noted by reviewers, Lavu customer support is easily accessible and often resolves issues quickly and effectively.
A number of users highlight the support team's friendliness, patience, and willingness to stay on the phone until problems are solved.
Frequently reported by users, 24/7 availability and multiple contact channels like chat and phone make getting help convenient.
A minority of users report long wait times, inconsistent follow-up, and difficulty reaching knowledgeable support staff, especially outside the US.
Support options
Training options
To see what individual users say about Lavu's customer support, check out the review snippets below.
“Whatever was a concern to me whether big or small, [sensitive content hidden] made my business a priority and handled it till I was satisfied!”
Patricia E.
Manager- Owner
“The customer service and the easy programmable POS System, 24/7/365 accessible costumer service”
Anja F.
Manager
“Effectively (in our experience) there is no customer support.”
Daniel B.
Owner
“No features adapted to life outside of the US, even though customer support spent literally 2 hours with you on the phone (after trying to reach them for 5 days in a row with 12+ hours delay as we are located in Asia) and swearing that your features are going to be added in the near future”
Matt A.
Owner
Lavu FAQs
Lavu is a comprehensive restaurant management system designed specifically for the food and beverage industry. The platform operates on iPad devices, providing a modern and customizable point-of-sale solution that streamlines operations across various restaurant types, including full-service establishments, quick-service venues, bars, cafes, and food trucks. The system features dual pricing capabilities that allow businesses to offer different payment options for cash and card transactions, potentially reducing costs for both the establishment and its customers. The integrated payment processing gateway provides secure transaction handling with competitive fee structures tailored to restaurant operations. The platform extends beyond basic point-of-sale functionality to include a robust kitchen display system that enhances communication between front-of-house and kitchen staff, reducing errors and improving order fulfillment times. Lavu also incorporates self-ordering kiosks and online ordering capabilities that integrate directly with the POS system, expanding customer reach and providing additional revenue streams without third-party commission fees. The automated payroll processing feature connects directly to the POS system, significantly reducing administrative time and minimizing calculation errors while tracking employee hours worked. Lavu includes advanced features such as customizable loyalty programs that help convert occasional diners into regular customers through targeted rewards and promotions based on purchasing behavior. The invoice management system transforms paper records into organized digital formats, providing valuable business insights through comprehensive reporting tools. Restaurant owners and managers can monitor performance metrics remotely via mobile devices, making real-time operational decisions regardless of location. The system integrates with external platforms including Uber Eats and QuickBooks, further extending its functionality and allowing businesses to expand their customer base while maintaining streamlined back-office operations. The intuitive user interface makes Lavu accessible for staff at all technical skill levels, reducing training time and improving adoption rates. The backend configuration offers flexibility for menu management, allowing operators to make immediate changes to items and pricing that instantly reflect across all connected devices. This adaptability makes the system suitable for growing businesses, as additional locations can be integrated without extensive onboarding processes. The platform is currently utilized by thousands of restaurants across more than sixty-five countries, with continuous support provided by a dedicated customer service team available at all hours to assist with technical issues or operational questions.
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