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Salesforce Commerce Cloud

4.6

(82)

Cloud-based platform to manage eCommerce channels

Last updated: March 2025

Salesforce Commerce Cloud Reviews (2025)

Overall rating

4.6

Rating criteria

Value for money
Ease of use
Features
Customer support
Likelihood to recommend8.62/10

Reviews by rating

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Pros and cons

“Very useful for the management of orders.what I like most is the ease of integration with other available applications;the ease of use of the interface and also of several functionalities.”

Verified reviewer

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“We have been using it for many months now and I would like to share that the features it offers are wonderful. It is definitely the best one for your e-commerce business.”

Sachin G.

Customer Service Representative

“Salesforce Commerce Cloud is a wonderful alternative if you require support with a complicated setting. Using social media to engage with customers may be highly advantageous to a business.”

Verified reviewer

Anonymity request

“It's not always going to fully engage with playbooks, though it should be expected to. The lack of additional tabs containing distinct general information is what bothers me the most, in the end.”

Verified reviewer

Anonymity request

“Very hard to learn because of the many tabs that can be open for salesforce. I currently use it to manage a building and with many tabs it is very hard to navigate what exactly we are looking for.”

Al d.

Residence Supervisor

“To execute simple activities, there are too many functions. We commonly realize that a process is made more difficult by the presence of numerous features.”

Verified reviewer

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82 reviews

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