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WooCommerce
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
eCommerce platform for WordPress
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WooCommerce - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
WooCommerce overview



Based on 1037 verified user reviews
What is WooCommerce?
WooCommerce is an eCommerce tool with key features that include a shopping cart, order management, data security, third-party integrations, website management, inventory management, and more.
Who uses WooCommerce?
By industry, WooCommerce reviewers are most commonly professionals in marketing and advertising (17%). The most frequent use case for WooCommerce cited by reviewers is eCommerce (96% of reviewers).
What do users say about WooCommerce pricing?
Most reviewers indicate WooCommerce offers strong value for money, as they appreciate the free core plugin and cost-effective extensions. However, some users report that costs rise quickly for advanced features, impacting profit margins for larger stores.
What are the most popular integrations for WooCommerce?
The WooCommerce integrations most frequently cited by reviewers are: WordPress (a website builder product rated 4.9 out of 5 for its integration with WooCommerce), PayPal (a payment processing product, 4.7), and Stripe (a payment processing product, 4.8).
Starting price
Alternatives
with better value for money
Pros & Cons
Pricing
Payment Integration
Integrations
User Interface
Disruptive and risky updates
Frequent glitches and bugs
WooCommerce’s user interface
WooCommerce pros, cons and reviews insights



To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.6
Features
4.5
Ease of use
4.3
Customer support
4.0
Reviews sentiment
What do users say about WooCommerce?
WooCommerce is an eCommerce tool with key features that include a shopping cart, order management, data security, third-party integrations, website management, inventory management, and more.
Select to learn more
Who uses WooCommerce?
Based on 1,037 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
WooCommerce's key features
GetApp's analysis of 209 verified user reviews collected between July 2021 and December 2024 identifies WooCommerce's most critical features and summarizes user sentiment about those features.
Reviewers appreciate WooCommerce's shopping cart for its essential role in the checkout process, providing customers with clear information on their orders and final charges. They highlight its ease of use, customization options, and integration with various payment methods. Users report that while the standard cart design could be improved, the availability of numerous plugins allows for enhanced functionality and aesthetics. They also value the AJAX shopping cart and the ability to adjust product quantities directly in the cart. Of the 117 WooCommerce users who gave detailed accounts of their use of Shopping Cart, 98% rated this feature as important or highly important.
Adedayo A.
CTO
Ederson V.
CEO
Users report that WooCommerce's order management capabilities are efficient and user-friendly. They appreciate the ability to track orders, update statuses, and notify customers via email. Reviewers highlight the integration with inventory management and the ease of handling different product types and shipping options. They find the system's flexibility and customization options valuable, though some note the need for additional plugins for capabilities like PDF invoicing and SMS notifications. Overall, they feel it simplifies the order processing workflow. Of the 118 WooCommerce users who gave detailed accounts of their use of Order Management, 97% rated this feature as important or highly important.
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Sachin S.
Business Development Manager
Katherine N.
Event Registration
Reviewers indicate that WooCommerce provides robust data security, especially for customer payment information, which is not stored on the site. They appreciate the regular updates and built-in security tools, such as data encryption and compatibility with third-party security extensions. Users note that overall security also depends on the WordPress setup and hosting environment. They find the platform trustworthy for handling sensitive customer data, though some suggest additional security measures and plugins for enhanced protection. Of the 97 WooCommerce users who gave detailed accounts of their use of Data Security, 94% rated this feature as important or highly important.


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Monica M.
Dott.ssa

gavoe k.
CEO
Users find WooCommerce's third-party integration capabilities extensive and highly beneficial. They highlight the seamless integration with popular payment gateways, shipping carriers, and various eCommerce tools like PayPal, Stripe, Mailchimp, and Google Analytics. Reviewers appreciate the flexibility to customize their stores with numerous plugins and extensions, enhancing functionality without extensive coding. They value the ability to integrate with CRM systems, marketing tools, and other platforms, which significantly improves their store operations and customer experience. Of the 75 WooCommerce users who gave detailed accounts of their use of Third-Party Integrations, 93% rated this feature as important or highly important.

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Eugene D.
Project manager

Neels V.
Owner
Reviewers feel that WooCommerce simplifies website management with its user-friendly interface and extensive customization options. They appreciate the integration with WordPress, allowing for easy updates, product management, and design adjustments. Users highlight the role-specific access controls, such as the 'shop manager' role, and the ability to manage various aspects of the store from a central location. They also value the compatibility with third-party tools and themes, which enhances the overall management experience and flexibility. Of the 82 WooCommerce users who gave detailed accounts of their use of Website Management, 91% rated this feature as important or highly important.
See related user reviews
Mohamed C.
Lecturer
Francesca M.
Senior IT Tech
Users report that WooCommerce's inventory management is intuitive and effective for tracking stock levels and managing products. They appreciate capabilities like low-stock notifications, bulk editing, and integration with shipping carriers. Reviewers find the system useful for both physical and digital products, though some note the need for additional plugins for advanced inventory functions. They highlight the platform's ability to handle variable products and provide real-time updates, which helps in maintaining accurate inventory records and improving sales decisions. Of the 111 WooCommerce users who gave detailed accounts of their use of Inventory Management, 89% rated this feature as important or highly important.


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Romaric S.
web designer

Khalid A.
educationist
All WooCommerce features
Features rating:
WooCommerce awards
WooCommerce alternatives
WooCommerce pricing
Starting from
Free
User opinions about WooCommerce price and value
Value for money rating:
Of 167 reviews that provide robust commentary on WooCommerce's price and value, 73% mention it in a positive light.
Most reviewers indicate that WooCommerce offers strong value for money, especially for small businesses and startups. They appreciate that the core plugin is free, allowing users to launch an online store without upfront software costs, and note that many essential features and templates are available at no additional charge. Most users consider WooCommerce a cost-effective alternative to paid e-commerce platforms, highlighting the flexibility to add free or affordable plugins as their business grows. They say the wide range of both free and paid extensions, combined with the ability to customize, lets them control expenses and avoid recurring monthly fees typical of other solutions. Reviewers appreciate that WooCommerce can be integrated into WordPress at no extra cost, which is important for those with limited budgets.
However, some users report that costs can rise quickly when advanced features or customizations are needed, as many plugins and extensions require separate, sometimes expensive, annual subscriptions. They find that functionalities such as multi-currency support, memberships, or advanced payment options are not included in the free version and must be purchased. Some reviewers feel that the need for multiple paid add-ons can make WooCommerce less cost-effective for larger or more complex stores, and that ongoing plugin fees and development costs may impact profit margins, particularly for small businesses.
, and
To see what individual users think of WooCommerce's cost and value, check out the review excerpts below.
WooCommerce integrations (1,366)
Integrations rated by users
We looked at 1,037 user reviews to identify which products are mentioned as WooCommerce integrations and how users feel about them.
Integration rating: 4.9 (76)
“With WordPress being one of the if not the most popular platforms for creating websites it helps to have a system that seamlessly integrates with it to create a store and many other functions. These two pieces of software are made to work together quite seamlessly and that is a major plus. Makes the addition of WooCommerce to an already popular platform a great selling point especially when the overall cost is lower than some of the newer monthly payment platforms that are setup for eCommerce.”
“WordPress provides a cheaper solution to creating online stores. With the integration of Woocommerce, people have a better chance of creating their own stores with ease. ”
“The integration is important because I sell digital products on my website and I easily get a shopping cart installed on the website.”
“Wordpress is required in order to use WooCommerce - however it's also a great CMS to use, regular patching and alot of addons.”
“This is my platform for my website, so Woocommerce HAS to run smoothly with it for me to keep my online store running.”
“I only build Wordpress sites nowadays and so it is vital that Woocommerce works seamlessly with it - which it does!”
“I mean they pretty much need each other they have to integrate smoothly and they do.”
“I use WordPress as my CMS that is the framework to integrate WooCommerce into.”
Rosie H.
Owner/Lead Designer
Integration rating: 4.8 (61)
“Getting paid is vital and having a reputable payment system recognized by most adds to the credibility of a store. When you first start out having more options that add to your credibility are helpful and being able to integrate them at no cost is a great way to keep upfront expenses low.”
“One of the most used payment methods online, in addition to giving security to the buyer, its easy integration with WooCommerce is great.”
“We can add PayPal to collect international payments by using the default PayPal features in the WooCommerce Payment settings.”
“Simple payment integration with good recognition and trust. Paypal's support is not the best.”
“Customers need options of payment and this has been added with ease to my Woocommerce store.”
Rosie H.
Owner/Lead Designer
Integration rating: 4.9 (42)
“Stripe processes a lot of the payments that go through the platform so it's great to have a secure processor for sales”
“It allows the customer to make card payments, another necessary payment method for any online store.”
“Customers need options of payment and this has been added with ease to my Woocommerce store.”
“This was the payment processor the client was already using for their daily operations.”
“Simple and easy to integrate. Low transaction costs. Very, very good support.”

Jared K.
CMO
Integration rating: 4.7 (35)
“Knowing what products are performing well and which ones aren't helps store owners know what they need to offer more of and what they might need to rethink. Google analytics is a great way of finding this out. Integrating directly with WooCommerce means this is a simpler process that having to decipher which data that's coming from your overall analytics refers to your store. ”
“Understand the traffic you are generating and gather data about the website visitors”
“It helps with fine-tuning your stores page in terms of engagement and sales.”
Rosie H.
Owner/Lead Designer
Integration rating: 5.0 (4)
“For our business, the ability to integrate with Quickbooks was important as this is our companies accounting software. But I am aware that WooCommerce also integrates with many other accounting software making syncing orders a breeze.”
“all of our orders and invoices are automatically imported into QuickBooks. This reduces the time we have to spend entering data into two systems.”
“WooCommerce allows for integration to Quickbooks, which saves a boatload of time and cuts down on potential errors.”

Dayley S.
Web Developer
Integration rating: 5.0 (7)
“Divi natively supports Woocommerce and has great widgets and styling capabilities built in!”
“Very helpful when styling WooCommerce in line with the rest of the website.”

Anonymous R.
Marketing manager
Integration rating: 4.4 (5)
“It creates exposure and creates a great storefront with many accessible features for free. So when and if you selling on Facebook it can be used to manage products and shopping carts”
“Lets you be able to make a social media store for your customers and be able to build more value for your products, but there's still some sync issues going on.”

Zeenat H.
Managing Director
Integration rating: 4.7 (10)
“Once again being ale to simplify the collection of email and other data for re-marketing helps with growing your business. To be bale to capture this information in the store and to be able to distinguish customers who purchased from customers who got to the cart and abandoned their purchase helps you create targeted marketing emails for each group. This is made far easier when your email marketing platform software integrates directly to your eCommerce software.”
Rosie H.
Owner/Lead Designer
Integration rating: 4.7 (7)
“My secondary builder that is highly compatible with WooCommerce. But definitely, this too, needs improvements.”

Roldan A.
Web UX/UI Design/Development Specialist
Integration rating: 4.2 (6)
“This was a little tricky to set up and I did need help as the emails were not initially sending as they should.”
Cristina C.
Owner
Integration rating: 4.5 (6)
“It's a seamless integration for collecting leads and creating marketing campaigns too”

Romaric S.
web designer
Integration rating: 5.0 (2)
“disintegration automatically syncs all wholesale customer data and retail customer data with our HubSpot CRM. This has made life so much easier for our company.”
Eugene D.
Project manager
Integration rating: 5.0 (1)
“Because we link woocommerce with our On page plug in to display products online”
Fabrizio C.
Graphic designer
Integration rating: 3.0 (1)
“Critical as it imports our products details, images and prices, syncs stock levels both ways and pushes sales through to the CMS and then to our Accounting system”
Teri D.
Owner
Integration rating: 5.0 (1)
“Reviews are word of mouth mentions of your brand. TrustPilot is a very trusted and vetted platform that ensures the validity of our reviews.”
Ashley P.
Assistant
Integration rating: 5.0 (1)
“By integrating woocommerce with erpnext allows to keep everything automated from the synchronization of products to the final payment to the customer and that all this information feeds the CRM”

Marco S.
IT Administrator
Integration rating: 5.0 (1)
“I handled a Xero integration on a client's Woo website and whilst at times unavoidably complex (VAT settings, "rounding" etc.etc...) - it was generally very straightforward, hence 5 stars.”

John M.
Founder
WooCommerce customer support
What do users say about WooCommerce customer support?
Customer support rating:
We analyzed 69 verified user reviews to identify positive and negative aspects of WooCommerce customer support.
Widespread user sentiment highlights WooCommerce's large, active community offering fast help via forums and documentation.
A number of users appreciate the abundance of tutorials, guides, and third-party resources available for troubleshooting.
Multiple users report positive experiences with the official support team, describing them as helpful and responsive when contacted.
A minority of users find direct customer support limited, slow to respond, and often redirecting them to community forums instead.
Support options
Training options
To see what individual users say about WooCommerce's customer support, check out the review snippets below.
“WooCommerce team responds with appropriate solution, guidance whenever any query raised on WordPress.org forum.”

Brijesh J.
Founder
“Its main advantage is the cost, although it is free, the technical support is strong because there is a large community behind it willing to help with problems that arise.”

Diego C.
Real estate agent
“Customer service/help was essentially useless (took forever to get replies, replies were often irrelevant or asked information already provided, and advice was never provided with instructions so you had to know how to code to use their advice - despite stating that I was not a professional coder or web designer)”
Rebecca P.
Owner/Founder
WooCommerce FAQs
WooCommerce has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is WooCommerce used for?
Designed for small to large-scale online vendors, WooCommerce is an open-source eCommerce plugin for WordPress. The WooCommerce platform allows any WordPress user to set up a basic online store, completely free (additional plug-ins and customization modules are chargeable). Users can sell anything from tangible items to music files to time and services. They can develop their own plugins to add new functionality to their online store or buy a pre-made plugin from the WooCommerce store. Shipping cost and sales tax calculation for anywhere in the world is done automatically with WooCommerce. The WooCommerce store management interface allows users to manage their store on the go. Inventory updates and product management don't require any experience or knowledge of coding.
Q. What are the benefits of using WooCommerce?
Q. What languages does WooCommerce support?
WooCommerce supports the following languages:
English
Q. Does WooCommerce offer an API?
No, WooCommerce does not have an API available.
Q. What level of support does WooCommerce offer?
WooCommerce offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk
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