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Zoho Social
5
2.4K
4
855
3
91
2
8
1
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Social media marketing for growing businesses
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Zoho Social - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Zoho Social overview


Based on 3402 verified user reviews
What is Zoho Social?
Zoho Social is a social media marketing program with key features that include post scheduling, social media integration, automated publishing, multi-account management, content management, reporting/analytics, and more.
Who uses Zoho Social?
Reviews for Zoho Social come from a wide variety of industries, including marketing and advertising (15% of reviewers), information technology and services (7%), and education management (4%). The most frequent use case for Zoho Social cited by reviewers is social media marketing (55% of reviewers).
What do users say about Zoho Social pricing?
Most reviewers indicate that Zoho Social delivers strong value for money, with affordable pricing, a free trial, and useful features for small businesses. However, some users report steep price jumps and limited advanced features in lower-tier plans.
What are the most popular integrations for Zoho Social?
The Zoho Social integrations most frequently cited by reviewers are: Instagram (a social networking product rated 4.8 out of 5 for its integration with Zoho Social), Meta for Business (a social media marketing product, 4.8), and Zoho CRM (a CRM product, 4.6).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Social Media Scheduling
Engagement and Audience Insights
Reporting
Account Management
Security and Access Control
Limited interaction and notification controls
Zoho Social’s user interface
Zoho Social pros, cons and reviews insights


To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.5
Reviews sentiment
What do users say about Zoho Social?
Zoho Social is a social media marketing program with key features that include post scheduling, social media integration, automated publishing, multi-account management, content management, reporting/analytics, and more.
Select to learn more
Who uses Zoho Social?
Based on 3,402 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Zoho Social's key features
GetApp's analysis of 198 verified user reviews collected between July 2021 and September 2024 identifies Zoho Social's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Zoho Social's post scheduling capabilities. They report that it allows them to schedule posts months in advance, saving time and ensuring consistent content delivery. Users highlight the user-friendly interface and visual simplicity. They find the calendar view helpful for managing and editing scheduled posts. They also value the SmartQ tool for recommending optimal posting times. However, some users mention limitations with scheduling Instagram stories and reels. Of the 127 Zoho Social users who gave detailed accounts of their use of Post Scheduling, 96% rated this feature as important or highly important.

Kaushik N.
Director
Carrie W.
CEO

Baryalay P.
Head of Digital and CTO

Steven H.
Marketing Manager
Users report that Zoho Social's social media integration is highly valuable. They indicate that it supports major platforms like Facebook, Instagram, Twitter, LinkedIn, YouTube, TikTok, and Pinterest. Reviewers feel that managing multiple accounts from a single platform saves time and increases efficiency. They appreciate the seamless integration and the ability to publish and schedule content across various channels simultaneously. However, some users wish for more integration options, such as multiple Facebook pages. Of the 63 Zoho Social users who gave detailed accounts of their use of Social Media Integration, 95% rated this feature as important or highly important.
Reviewers highlight Zoho Social's automated publishing as a significant time-saver. They report that it allows for consistent content posting without manual intervention. Users appreciate the ability to schedule posts in advance and the SmartQ capability for optimal timing. They find it helpful for maintaining a steady social media presence. However, some users mention the need for manual intervention when posting to Instagram, especially for multiple images. Of the 87 Zoho Social users who gave detailed accounts of their use of Automated Publishing, 93% rated this feature as important or highly important.
Users find Zoho Social's multi-account management extremely helpful. They report that it allows them to manage multiple social media accounts and brands from a single platform, saving time and improving organization. Reviewers appreciate the ability to assign roles and permissions, facilitating team collaboration. They highlight the ease of switching between accounts and the centralized view of all activities. However, some users mention limitations with managing multiple pages per social network. Of the 72 Zoho Social users who gave detailed accounts of their use of Multi-Account Management, 92% rated this feature as important or highly important.
Reviewers appreciate Zoho Social's content management capabilities. They report that it allows for efficient content creation, scheduling, and publishing. Users highlight the drag-and-drop capability for rearranging posts and the integration with tools like Canva and AI for content development. They find the ability to edit and delete posts across multiple channels valuable. However, some users wish for capabilities like reposting and setting up recurring posts. Of the 62 Zoho Social users who gave detailed accounts of their use of Content Management, 90% rated this feature as important or highly important.
Users value Zoho Social's reporting and analytics features. They report that it provides insights into social media performance, including metrics like likes, comments, and shares. Reviewers appreciate the customizable reports and the ability to export data. They find the real-time analytics helpful for tracking engagement and optimizing strategies. However, some users feel that the analytics could be more robust, particularly in competitor analysis and audience demographics. Of the 64 Zoho Social users who gave detailed accounts of their use of Reporting/Analytics, 88% rated this feature as important or highly important.
All Zoho Social features
Features rating:
Zoho Social alternatives
Zoho Social pricing
Pricing plans
Pricing details:
User opinions about Zoho Social price and value
Value for money rating:
To see what individual users think of Zoho Social's price and value, check out the review snippets below.
keshava r.
social media manager

Sunny S.
admin
Zoho Social integrations (6)
Integrations rated by users
We looked at 3,402 user reviews to identify which products are mentioned as Zoho Social integrations and how users feel about them.
Integration rating: 4.6 (71)
Integration rating: 4.8 (48)
“It takes it from a two-step process in Canva to a one-step process.”

Ray L.
Founder
Integration rating: 4.7 (48)
Integration rating: 4.5 (45)
“Zoho CRM connects reliably so new or updated records can trigger tasks and emails, which is useful when experimenting with simple CRM workflows”

Kartikeya G.
Property Manager
Integration rating: 4.6 (42)
Integration rating: 5.0 (4)
Zoho Social customer support
What do users say about Zoho Social customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Zoho Social customer support.
A significant portion of users highlight Zoho Social's customer support as responsive and quick to address issues.
Multiple users report friendly, professional support staff who provide clear and helpful answers to queries.
A number of reviewers appreciate the ease of contacting support through various channels and receiving timely assistance.
A minority of users mention slow response times and difficulty reaching live representatives, especially for urgent issues.
Support options
Training options
To see what individual users say about Zoho Social's customer support, check out the review snippets below.
“I was able to log on and use the service immediately, but also as i became more experience with the tool, I was able to easily find ways to individualize my experience so zoho was tailored exactly to my business needs.”

Ruby H.
Content Creator
Zoho Social FAQs
Zoho Social helps marketers in small to large organizations to grow the social media presence of their brand with actionable insights focused on content and engagement. Zoho Social provides marketers with pre-publishing insights based on the engagement level of previous posts and the activity of their audience. Zoho Social even goes a step ahead to shows users the percentage of their audience that’s likely to see their post now, suggests the next best time to post and lets them schedule a post to go out at the same time of the day in different time-zones. Zoho Social's real-time monitoring dashboard helps marketing teams listen to what’s being said about their brand. Users can search and track a keyword; and respond when they need to. Instant notifications ensure quick reactions and guarantee that no relevant conversations are missed. Within Zoho Social, numbers are included as a value add, around publishing and listening features. A dedicated reports tab provides social-network-specific statistics and detailed analytics enabling users to understand more about their audience and how people engage with their content.
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