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Top Rated Forms Automation Software with Customizable Fields in 2026

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Customizable fields allow users to tailor forms to specific needs, enhancing data accuracy and user experience. They support various question types and enable efficient data collection and organization, making forms adaptable and functional. Our reviewers in forms automation software rated this feature as highly important.

9 Best Forms Automation Software with Customizable Fields

Product
User rating
Starting price
Jotform logo
4.7
(2.7K)
39
flat rate/per month
visit website
Docusign logo
4.7
(9.2K)
15
flat rate/per month
visit website
Smartsheet logo
4.5
(3.4K)
12
per user/per month
visit website
Typeform logo
4.7
(942)
39
flat rate/per month
learn more
monday.com logo
4.6
(5.7K)
9
per user/per month
learn more
SurveyMonkey logo
4.6
(10.4K)
30
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
Google Forms logo
4.7
(11.3K)
Free
learn more
pdfFiller logo
4.6
(991)
8
flat rate/per month
learn more

See other top Forms Automation products with customizable fields

How we picked the 9 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Forms Automation software category. They also needed to have sufficient reviews about customizable fields, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for customizable fields, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 9 best products

Jotform logo

Jotform

Reviews Sentiment
 
 
 
1-2(41)
3-4(698)
5(2,027)
Key Features
Customizable Forms4.7
Forms Creation & Design4.7

User insights about the customizable fields feature

Reviewers appreciate Jotform's customizable fields for their flexibility and ease of use. They find it valuable for tailoring forms to specific business needs, including various data types and integration with CSS. Users report that this capability enhances data collection and validation, making it easier to capture diverse information. However, some mention limitations and occasional issues with widgets.
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“I love all the options I am given: star ratings, file uploads, personal details fields, multiple choice, date picker, etc. It has allowed me to diversify my forms and keep them looking fresh and new for better employee/customer engagement.”
JL

Jenna L.

Project Manager

“Different forms serve different purposes, and you might want to collect different kinds of information. There are a variety of fields to choose from and customize in Jotform, in order to design your forms for specific purposes and specific information.”
Verified reviewer profile picture

Dedre M.

Owner

Starting price
39flat rate /
per month
visit website
Pros and Cons based on 2,766 verified reviews
Verified reviewer profile picture

Effortless form creation

Efficient survey development

Convenient diGital signatures

Restrictive usage limits

High cost for advanced features

See pros and cons details
Docusign logo

Docusign

Reviews Sentiment
 
 
 
1-2(71)
3-4(1,902)
5(7,276)
Key Features
Customizable Forms4.7
Forms Creation & Design4.5

User insights about the customizable fields feature

Reviewers find DocuSign's customizable fields essential for tailoring documents to specific client needs. They appreciate the ease of adding and editing fields, which streamlines the signing process and integrates well with CRM systems. Users report that this capability enhances document management and efficiency.
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“Customizable fields are important in DocuSign because they allow me to tailor the signing experience to my specific needs, making the process clearer and more efficient for all parties involved.”
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Klifton G.

President

“The customizable fields is big for our business, as we integrate docusign into our CRM. This allows us to read and import fields from our CRM into the forms on docusign, which essentially shortens the process for the sender as removes typo errors.”
KC

Katie C.

Admin

Starting price
15flat rate /
per month
visit website
Pros and Cons based on 9,249 verified reviews
Verified reviewer profile picture

Efficiency and time savings

Convenient diGital signing

Robust security features

Environmentally friendly paperless operations

High costs and confusing pricing

Challenges with email management

Technical and customer support issues

See pros and cons details
Smartsheet logo

Smartsheet

Reviews Sentiment
 
 
 
1-2(47)
3-4(1,387)
5(2,043)
Key Features
Customizable Forms
Forms Creation & Design4.7

User insights about the customizable fields feature

Reviewers value Smartsheet's customizable fields for their flexibility and control over data management. They appreciate the ability to tailor fields to specific project needs and link sheets. Users find this capability essential for managing diverse information, though some mention it lacks the sophistication of other tools like Excel.

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“Being able to Customize all aspects of a Smartsheet are critical to ensure our business does not need to make concession in their processes. We can build them an ideal tool and can be used and understood cross functionally!”
NS

Nicholas S.

Team Lead - Training, Systems and Processes

“Helps us cater each column to our preferences and allows us to customize Smartsheet to how it works for us.”
LV

Leah V.

Senior Client Service Rep

Starting price
12per user /
per month
visit website
Pros and Cons based on 3,477 verified reviews

Real-time team collaboration

Comprehensive project management

Efficient sharing capabilities

Highly customizable platform

Variety of useful templates

Limited row and cell management

Complex formula limitations

High cost concerns

Challenging navigation views

Lack of auto-save feature

See pros and cons details
Typeform logo
Reviews Sentiment
 
 
 
1-2(9)
3-4(265)
5(668)
Key Features
Customizable Forms4.6
Forms Creation & Design4.7

User insights about the customizable fields feature

Reviewers highlight Typeform's customizable fields for their versatility and ease of use. They appreciate the ability to tailor forms to specific business needs and integrate with other web apps like Notion and Hubspot. Users find the customization options extensive, though some note that advanced features require a paid plan.
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“We can customize the forms according to our desired fields, We can even customize buttons, in short, it is one of the wonderful and user-friendly software for creating, designing, and integrating with other web apps.”
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Saira Y.

Automation

“This was one of the most important things for me when I first started my business. I needed to capture as many leads as possible and the customized fields were really helpful. ”
PO

Portia O.

CEO & Social Media Strategist

Starting price
39flat rate /
per month
learn more
Pros and Cons based on 942 verified reviews
Verified reviewer profile picture

Effective lead generation

Enhanced client interaction

High cost concerns

See pros and cons details
monday.com logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,934)
5(3,712)
Key Features
Customizable Forms4.6
Forms Creation & Design4.4

User insights about the customizable fields feature

Reviewers appreciate monday.com's customizable fields for their flexibility and adaptability to various project needs. They find it useful for categorizing tasks, managing team workflows, and enhancing productivity. Users report that while customization options are extensive, they can be complex and sometimes limited in robustness.
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“Monday allows the use of templates or parameterizing our project from scratch. And it is flexible enough to allow us to incorporate custom fields to store information that generates value for the monitoring of our activities, with different types of ”
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Jose R.

Project Coordinator

“It's important for us to actually have the data we need, with this platform we're able to customize the fields allowing the team to access the data they need when they need it. We also can put the fields where we think works best for us. ”
CR

Carmen R.

General Manager

Starting price
9per user /
per month
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Pros and Cons based on 5,717 verified reviews
Verified reviewer profile picture

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details
SurveyMonkey logo
Reviews Sentiment
 
 
 
1-2(140)
3-4(3,484)
5(6,791)
Key Features
Customizable Forms4.5
Forms Creation & Design4.4

User insights about the customizable fields feature

Reviewers highlight SurveyMonkey's customizable fields for their flexibility and ease of use. They appreciate the ability to tailor surveys to specific needs, including advanced branching and piping features. Users find this capability crucial for accurate data collection and respondent engagement, though some note limitations without a paid plan.
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“Having Customizable Fields is a key feature for survey creator gurus. Survey Monkey has various options for standard survey fields, and options for open-ended miscellaneous fields.”
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Dayna T.

Director of Marketing & Communications

“SurveyMonkey empowers you to create surveys that perfectly capture the data you need. A key ingredient in this flexibility is customizable fields. These versatile tools let you design surveys that adapt to your unique research goals and respondent ne”
vm

vandana m.

trainer

Starting price
30per user /
per month
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Pros and Cons based on 10,415 verified reviews
Verified reviewer profile picture

Effective feedback collection

Efficient poll creation

Expensive and limited plans

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,153)
5(13,134)
Key Features
Customizable Forms4.5
Forms Creation & Design4.6

User insights about the customizable fields feature

Reviewers find Google Workspace's customizable fields helpful for tailoring data and documents to specific business needs. They appreciate the flexibility in apps like Google Sheets and Google Forms, which enhances productivity and data management. Users report that this capability supports better decision-making and collaboration.

See related user reviews

“Customizable fields in Google Workspace, often associated with Google Workspace's various apps like Google Sheets, allow users to tailor their data and documents to specific needs. Customizable fields enable users to create templates, forms, and databases that align precisely with their unique requirements, whether it's for project management, CRM, or data analysis.”
AA

Abhishek A.

Data Analyst

“Customizable fields in Google Workspace (formerly G Suite) offer several advantages. They allow you to tailor the platform to your specific business needs and workflows, enhancing productivity and efficiency. By creating custom fields in apps like Google Sheets or Google Forms, you can capture and organize data in a way that aligns with your company's processes. This flexibility enables you to track and manage information in a manner that suits your unique requirements, making it easier to analyze and make informed decisions.”
sp

somanath p.

cashier

Starting price
7per user /
per month
learn more
Pros and Cons based on 17,452 verified reviews

Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
Google Forms logo
Reviews Sentiment
 
 
 
1-2(35)
3-4(3,226)
5(8,083)
Key Features
Customizable Forms4.5
Forms Creation & Design4.5

User insights about the customizable fields feature

Reviewers appreciate Google Forms' customizable fields for their versatility and ease of use. They find it valuable for tailoring forms to specific data collection needs, including various question types and validation options. Users report that this capability enhances data accuracy and user experience, though some desire more advanced customization features.
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“Each field can be customized by type: multiple choice, short form or long form answer, small paragraph, "check all that apply," etc. This is fantastic as it allows you the opportunity to model your form as needed.”
AS

Andrea S.

Education Director

“ The flexibility to add various field types, such as multiple-choice, text, or date fields, enables users to gather diverse and relevant information efficiently. ”
Verified reviewer profile picture

Leslie G.

Recruiter

Starting price
learn more
Pros and Cons based on 11,344 verified reviews
Verified reviewer profile picture

Facilitates team coordination

Enhances educational processes

Effective feedback mechanism

Cost-effective solution for surveys

Efficient data gathering

Functional constraints

Requires constant internet

Limited design options

Restricted media integration

See pros and cons details
pdfFiller logo
Reviews Sentiment
 
 
 
1-2(28)
3-4(256)
5(707)
Key Features
Customizable Forms4.4
Forms Creation & Design4.4

User insights about the customizable fields feature

Reviewers appreciate pdfFiller's customizable fields for their ease of use and flexibility in editing documents. They find it valuable for tailoring forms to specific needs, including adding required fields and personalizing documents. Users report that this capability enhances document management and efficiency, though some experience compatibility issues.

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“This feature allows the creator to make the fields suit their needs, whether it should be "required" or not and how it appears.”
RD

Rashawnda D.

Office Manager

“Being able to add custom fields is a great personalization tool that is specific to my business.”
HP

Heather P.

Assistant Property Manager

Starting price
8flat rate /
per month
learn more
Pros and Cons based on 991 verified reviews

Efficient document signing

Streamlined office productivity

High cost concerns

See pros and cons details

Other Top Rated Forms Automation Software with Customizable Fields in 2026

Adobe Experience Manager logo

Adobe Experience Manager

Enterprise content management system

visit website
Built on an AI-based foundation, Adobe Experience Manager is a comprehensive suite of composable content services that empowers teams to deliver the right content to customers when and where they need it, all at scale. Adobe Experience Manager includes content and asset management, digital forms and guides, and a learning management system.

Read more about Adobe Experience Manager

Users also considered
Jotform logo

Jotform

Category Leaders

Cloud-based form builder tool for digital forms.

visit website
Jotform helps you create online forms and collect data, all without needing to write a single line of code.

Read more about Jotform

Users also considered
Droplet logo

Droplet

Forms and workflow automation software

visit website
Droplet is a forms automation software designed to help schools and government organizations create dynamic web forms to collect business data. The application enables businesses to automate approvals with detailed business logic, conduct analytics, and capture and store digital data.

Read more about Droplet

Users also considered
Cognito Forms logo

Cognito Forms

Category Leaders

Online form builder with powerful features

visit website
Cognito Forms enables users to create responsive online forms that collect payments, gather information, and automate tasks. The features of this platform include data lookups, document merging, file downloading, repeating sections, save and resume, advanced calculations, conditional logic and more.

Read more about Cognito Forms

Users also considered
TrueContext logo

TrueContext

The field service workflow platform for the connected worker

visit website
TrueContext is the field service workflow platform for today’s connected worker. It enables frontliners with smart, context-aware forms and AI-augmented mobile workflows, unlocking technician mastery and productivity at scale.

Read more about TrueContext

Users also considered
SafetyCulture logo

SafetyCulture

Cloud-based inspection tool for mobile inspections

visit website
SafetyCulture is a cloud-based inspection solution that allows users to conduct inspections, capture issues, and manage corrective actions across their organization. The platform's drag-and-drop template builder makes it easy to convert existing paper checklists or Excel spreadsheets into smart, customizable inspection forms. Users can add logic to these forms to streamline the inspection process by showing or hiding fields based on responses.

Read more about SafetyCulture

Users also considered
Mitratech HotDocs logo

Mitratech HotDocs

Template-driven, automated document & form assembly software

visit website
HotDocs is a document automation solution that turns frequently used documents or forms into intelligent templates for faster reproduction with greater accuracy

Read more about Mitratech HotDocs

Users also considered
Forms On Fire logo

Forms On Fire

Category Leaders

Mobile forms, dispatch, task and workflow solution

visit website
Digitize your forms and workflows using our cloud software and reward your employees with the most advanced, rich mobile data collection and workflow system on the planet. Work offline and get the latest versions of your forms, data sources, documents and tasks - on whatever device you're using.

Read more about Forms On Fire

Users also considered
FormsCenter logo

FormsCenter

Electronic data capture software

visit website
FormsCenter is an electronic data capture software designed to help healthcare organizations collect data accurately through adaptable forms. It centrally stores large volumes of data so that users have all important or required information at their fingertips.

Read more about FormsCenter

Users also considered
GW Apps logo

GW Apps

Business application development solution.

visit website
GW Apps is a comprehensive no-code platform that enhances business processes with custom app development, a versatile form builder, and advanced workflow automation.

Read more about GW Apps

Users also considered
GoAudits logo

GoAudits

Audit and inspection management software

visit website
GoAudits is a mobile inspection and auditing platform that enables businesses to conduct digital inspections across multiple industries. The application offers customizable checklists, offline functionality, and automated report generation to streamline quality control processes. GoAudits works across web, iOS, and Android devices, allowing teams to capture data, assign follow-up actions, and analyze performance trends through interactive dashboards.

Read more about GoAudits

Users also considered
TrackVia logo

TrackVia

Workflow automation for enterprise operations

visit website
TrackVia is a low-code workflow management platform that enables organizations to automate processes and manage operational tasks. The platform features customizable workflows, mobile accessibility, real-time dashboards, and integration capabilities with existing enterprise systems. It supports various business functions including asset tracking, work order execution, compliance management, facility management, and quality control across industries.

Read more about TrackVia

Users also considered
Breely logo

Breely

Automate customer interactions.

visit website
Breely is a powerful and flexible customer interaction manager that makes it easy for service-based businesses to build the exact scheduler, forms, and customer messaging they need. Breely's intuitive interface and customizable blocks allow businesses to tailor the platform to their unique needs, from scheduling appointments and collecting client information to automating workflows and engaging with clients.

Read more about Breely

Users also considered
Google Workspace logo

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Google Forms logo
Category Leaders

Create custom forms for surveys & questionnaires

learn more
Google Forms is a free form builder tool that enables users to create surveys and questionnaires online in order to collect and organize information

Read more about Google Forms

Users also considered
Docusign logo

Electronic signature & document approval software

learn more
Docusign is a cloud-based digital signature platform that allows businesses to create, commit to, and manage their agreements on a centralized dashboard. The IAM for Sales application streamlines the sales contracting process, enabling sellers to create optimal deals more independently, close them faster, and extract more value. Its IAM for Customer Experience application transforms time-consuming processes into engaging experiences that build long-lasting customer relationships and drive scale.

Read more about Docusign

Users also considered
SurveyMonkey logo

Online survey and feedback collection platform

learn more
Streamline data collection with SurveyMonkey forms. Integrate with 200+ business tools to automate follow-ups, trigger actions based on submissions, and track responses in real-time. From registrations to payments, our powerful AI-powered platform helps you save time and turn data into action.

Read more about SurveyMonkey

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
An all-in-one forms automation app that's powerful, affordable, and easy to use, especially for the mobile workforce. Start for free!

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
Digitize your forms and turn responses into workflows easily with monday's no-code platform. Start easily with a pre-made template, and easily change, edit or add what you need to fit your workflow. Create your forms in minutes, and embed your form anywhere or share a link to get responses instantly

Read more about monday.com

Users also considered
Vagaro logo

All-in-one software for beauty, wellness, & fitness pros

learn more
Vagaro is the best online forms & customer profile management system. Your clients can fill in forms, waivers, surveys & more. Try Vagaro for FREE today! 

Read more about Vagaro

Users also considered
Smartsheet logo

Online work execution platform for businesses of all sizes

learn more
Smartsheet, an online work execution platform, empowers organizations to plan, track, automate, and report on work. Over 80,000 brands rely on Smartsheet for project and work management because of its easy-to-use interface, real-time gantt charts and dashboards, and work automation features.

Read more about Smartsheet

Users also considered
Wrike logo

AI powered workflow management platform

learn more
Wrike is an AI-powered enterprise work management platform that enables teams to build, connect, and scale workflows with comprehensive visibility. The software offers task management, resource planning, and visual collaboration tools alongside AI agents that automate routine tasks. Wrike integrates with numerous applications including Microsoft, Google, and Adobe products while providing enterprise-grade security with role-based access control.

Read more about Wrike

Users also considered
UpKeep logo

Asset operations management software for businesses

learn more
UpKeep is an asset operations management solution combining CMMS, EAM, and APM. It is designed for maintenance, reliability and operations teams and allows users to manage their team, assign work orders, sync devices, and more.

Read more about UpKeep

Users also considered
MaintainX logo

AI-driven maintenance & asset management platform

learn more
MaintainX is an AI-powered maintenance and asset management software designed for industrial teams. The platform enables organizations to create and track work orders, manage preventive maintenance schedules, and monitor parts inventory across multiple sites. MaintainX integrates IoT sensors for real-time equipment monitoring and provides customizable reporting tools that transform operational data into actionable insights for reducing downtime and improving efficiency.

Read more about MaintainX

Users also considered
Alboom Prosite logo

Cloud-based platform for building personalized websites.

learn more
Alboom Prosite is a cloud-based website builder, which helps small to large businesses in architecture, design, food and beverage, fashion, art, marketing, events, wellness, and other sectors build landing pages, share digital content, create image galleries, and send testimonial requests. Features include search engine optimization (SEO), online portfolio, design editor, and social media alerts.

Read more about Alboom Prosite

Users also considered

Key features for Forms Automation software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Customizable Forms: Reviewers value the ability to personalize forms with themes, branding, and question types, enhancing user experience and data collection efficiency. 95% of reviewers rated this feature as important or highly important.
  • Forms Creation & Design: Reviewers appreciate the user-friendly tools for designing and creating forms, including templates and customization options that enhance the visual appeal and functionality. 92% of reviewers rated this feature as important or highly important.
  • Mobile Access: Users find mobile access essential for productivity, allowing form creation, editing, and responses from any location using various devices. 92% of reviewers rated this feature as important or highly important.
  • Process/Workflow Automation: Reviewers emphasize the significance of automating workflows, streamlining data handling, and integrating with other tools to improve efficiency. 88% of reviewers rated this feature as important or highly important.
  • Electronic Signature: Users value the ability to capture legally binding electronic signatures within forms, simplifying contract and document handling processes. 85% of reviewers rated this feature as important or highly important.