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Elavon Logo

Payment processing and chargeback management software

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Elavon - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: January 2026

Elavon overview

What is Elavon?

Elavon Payment Processing System is a comprehensive merchant services platform that enables businesses to accept and manage payments across multiple channels securely and efficiently. The system provides integrated payment solutions for both in-person and online transactions, catering to businesses of all sizes from small independent retailers to large enterprise organizations. Elavon's platform serves diverse industries including restaurants, retail, healthcare, travel and hospitality, public sector, higher education, automotive, and mass transit, offering tailored payment processing capabilities that address industry-specific challenges and requirements. With over thirty years of industry experience, Elavon has established itself as a recognized leader in payment processing, focusing on solutions that drive business growth, increase customer loyalty, and provide competitive advantages through seamless payment experiences.

The Elavon system features a comprehensive suite of payment acceptance capabilities including in-person payments with traditional and contactless options, online payment processing, and mobile payment solutions for on-the-go transactions. The platform's Quick Capital feature provides businesses with flexible funding solutions, delivering access to capital in as few as one to two business days with adjustable payment schedules based on daily card sales rather than fixed repayment terms. Security is paramount in the Elavon ecosystem, with advanced protection mechanisms that safeguard customer payment data and reduce fraud exposure while maintaining PCI compliance. The system also includes comprehensive reporting and management tools that provide merchants with customized online analytics to facilitate data-driven business decisions. Additional features include expedited funding options that improve cash flow with standard to same-day availability, including weekends and holidays, and continuous customer support to address technical issues or payment processing concerns.

Elavon's payment gateway facilitates seamless integration with numerous third-party systems and platforms, enabling businesses to connect their existing operational infrastructure with Elavon's payment processing capabilities. The system supports integration with various e-commerce platforms, shopping carts, and business management software through its WorksWith Elavon program. For developers and technical teams, Elavon provides API access and development resources to create custom integrations tailored to specific business requirements. The platform maintains partnerships with integrated solution providers, financial institutions, independent sales organizations, and payment facilitators, creating an extensive ecosystem of compatible services and technologies. This integration framework allows businesses to implement Elavon's payment processing while maintaining their existing business systems, creating a unified operational environment that streamlines transaction management and reporting across multiple channels and touchpoints.

Key benefits of using Elavon

  • Accept payments securely and efficiently, giving your customers a smooth and reliable experience every time
  • Access fast funding options to help manage cash flow or invest in your business, with flexible solutions and no hidden fees
  • Protect your customers’ payment data with advanced security features designed to reduce fraud and keep transactions safe
  • Make smarter business decisions with customized online reporting and support tools tailored to your needs
  • Get help whenever you need it, thanks to friendly customer support available around the clock
  • Starting price


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    Elavon’s user interface

    Ease of use rating:

    Elavon reviews

    Overall rating

    2.9

    /5

    34

    Positive reviews

    44

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend6.43/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    7

    4

    3

    12

    Pros
    “Elavon has a strong reputation in payment processing, and I liked the company's focus on innovation and customer-centric solutions.”
    KR

    Kristen R.

    Accounting Specialist

    “It has allowed us to seamlessly collect payments from our patients at a place that's comfortable to them. Meaning I can send a text, phone call and we have a patient portal all connected to Elavon.”
    dt

    dustin t.

    Customer Success IT lead

    “Elavon has the best rates for non profit long time customers, any time an issue has arose contacting customer service is a breeze.”
    SC

    Stevie C.

    Office manager

    Cons
    “My biggest complaint is that the system will approve transactions with the credit card company but Elavon will deny payment to the merchant. Then it's a nightmare trying to get paid by Elavon.”
    DH

    Denise H.

    Owner

    “The fees can be frustrating, and trying to determine how much will be taken out of a given transaction is difficult.”
    RT

    Ronnie T.

    CEO

    “Actually so bad that I had to carry an additional backup product.”
    LL

    Lori L.

    Owner

    Who uses Elavon?

    Based on 34 verified user reviews.

    Company size

    Small Businesses

    Midsize Businesses

    Enterprises

    Top industries

    Hospitality
    Automotive
    Computer Software
    Consumer Services
    Others

    Use cases

    Payment Processing
    Chargeback Management

    Elavon's key features

    Most critical features, based on insights from Elavon users:

    Reporting/Analytics
    Data security
    Payment fraud prevention
    Transaction monitoring
    Payment processing
    Mobile payments

    All Elavon features

    Features rating:

    Debit/Credit card processing
    Real-time alerts
    In-Person payments
    API
    Online payments
    Payment gateway integration
    Digital wallet payments
    PCI compliance

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    Starting from

    30

    Per month

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    Free version
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    Elavon support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support

    Elavon FAQs

    Q. Who are the typical users of Elavon?

    Elavon has the following typical customers:
    Non Profit, Small Business

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    Q. What languages does Elavon support?

    Elavon supports the following languages:
    English


    Q. Does Elavon offer an API?

    No, Elavon does not have an API available.


    Q. What level of support does Elavon offer?

    Elavon offers the following support options:
    Phone Support

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