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Top Rated AI Agents for Customer Support Software with Small business

Last updated: August 2026

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61 software options

bKlug logo

Your store, on WhatsApp. The full funnel, inside the chat.

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bKlug is an AI customer-support agent for WhatsApp Business. It resolves FAQs in natural language 24/7, syncing live with your store's inventory and pricing via native integrations (Shopify, WooCommerce, Nuvemshop, Tray, Vtex, Linx). Auto-builds its knowledge base from your store pages.

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Dentomation logo

All in one dental practice management platform

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Dentomation is an all in one dental practice management platform for UK dental practices, covering diary, records, notes, NHS workflows, compliance, HR, payments, communication and AI automation.

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REVE Chat logo

Smart AI-Powered Chatbot for Your Business

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REVE Chat is a smart customer communication platform that comes with immense benefits for businesses. Our chatbot, live chat, co-browsing, and other intelligent features help you automate lead generation and improve your sales & customer service efforts.

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Talkdesk logo

Cloud-based contact center & customer experience platform

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Talkdesk provides all the benefits of enterprise contact center software, without all the complexity.

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All Onboard logo
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AI agent management and knowledge platform

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All Onboard is a platform for managing AI agents and curating knowledge, enabling organizations to deploy agents across channels like Slack, email, Telegram, Discord, Teams, Zendesk, and more. It ingests documentation to power agents and offers features like confidence-based escalation, knowledge gap detection, and real-time monitoring with analytics on deflection rates and resolution times.

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BoldDesk logo

Customer Service Software, Help Desk Software.

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BoldDesk is premium customer service software that simplifies customer service. Powerful, customizable, and budget-friendly, it allows companies to streamline support operations and enhance customer satisfaction.

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PULSE DeepConnect logo
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AI agents for HR and benefits administration

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PULSE DeepConnect is an AI platform automating HR and pension administration inquiries. It autonomously processes employee requests, from initial contact to completion, in 80 languages. Tasks include vacation requests, certificate generation, data updates, onboarding, and pension inquiries. The platform integrates with systems via APIs, offering configurable workflows with approvals and handoffs. Fully compliant with GDPR, it ensures seamless and secure operations.

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Zoom Virtual Agent logo

Intelligent conversational AI & chatbot solution

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Zoom Virtual Agent is an AI chatbot designed to boost contact center efficiency and save money. It resolves customer issues quickly and accurately, using natural language processing to intelligently detect what each user needs and provide the best possible answer. Zoom Virtual Agent integrates with leading CRM providers and reduces the burden on support teams by handling requests without involving a live agent.

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AskBigBot logo
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AI-powered document search & knowledge assistant

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AskBigBot transforms company documents, PDFs, and websites into an intelligent AI bot that makes information instantly searchable. The platform processes multiple document formats with end-to-end encryption, allowing users to ask questions in natural language and receive AI-powered answers from their knowledge base. Organizations can embed the chatbot on their websites with minimal setup for round-the-clock information access.

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Botpress logo

On-premise conversational AI platform for creating chatbots

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Botpress is an on-premise conversational artificial intelligence (AI) platform designed to help businesses in healthcare, financial services, eCommerce, education and other industries create chatbots using natural-language understanding (NLU) technology. Managers can embed chatbots on web pages and utilize a centralized dashboard to gain insights into engagement metrics.

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Oravoice logo
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AI Voice Agents for Automated Calls & Conversations

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Oravoice.io is an AI-powered voice agent platform that automates inbound and outbound calls, handles customer support, qualifies leads, and schedules appointments using natural, conversational voice interactions.

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Bikas-ai CRM Inmobiliario con IA logo
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Real estate CRM with native AI and WhatsApp

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Bikas.ai combines a real estate CRM with Martín AI, a conversational assistant that responds to WhatsApp inquiries 24/7, qualifies leads, captures buyer requirements, suggests matching properties, and hands each opportunity to the sales team with context.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Tinylawn logo
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AI receptionist for landscaping and pest control businesses

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Tinylawn is a 24/7 AI receptionist for lawn care, landscaping, pest control, and other service businesses. It answers calls, captures leads, schedules appointments, handles FAQs, and provides call summaries and property insights—helping teams book more work without extra office staff.

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AgenticRelay logo
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No-code AI tool for customer support automation

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AgenticRelay is a no-code AI agent platform for building and deploying chatbots trained on custom knowledge bases. It offers a visual agent builder with drag-and-drop tools, supports AI models like GPT, Claude, Gemini, and Llama, and enables retrieval-augmented document responses. Features include real-time analytics, enterprise-grade security with encryption and workspace isolation, and deployment options for websites and support tools.

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Viirtue AI Voice Agents logo
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White-Label AI Voice Agents Built for MSPs and Resellers

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White-label AI voice automation built for MSPs and telecom resellers. Native to Viirtue Cloud PBX, with per-tenant knowledge training, natural-language routing, ticketing, scheduling, and caller authentication. ViiBE handles usage rating, telecom taxes, and compliant billing automatically.

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Chatflo logo
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AI chat agent for customer support automation

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ChatFlo is an AI chat agent designed for customer support on websites and Shopify stores. The platform features a shared inbox that consolidates conversations from multiple channels including WhatsApp, Instagram, live chat, and email into a single timeline. ChatFlo can be trained on help documentation and past conversations to provide automated responses, with the ability to hand off conversations to human team members when needed.

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Omnistra logo
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AI workforce for commerce: voice and messaging agents

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Omnistra puts AI agents on the front line of customer support. They resolve on voice, Messenger, Instagram, WhatsApp and web chat in 60+ languages, Bangla and English native, governed by a visual workflow engine and reading live order state so they close cases instead of escalating them.

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Retell AI logo
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AI voice agent platform for phone automation

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Retell AI is an artificial intelligence voice agent platform designed for phone call automation. The platform features real-time conversational capabilities with low-latency speech recognition, enabling natural phone interactions for customer support, lead qualification, and receptionist functions. It includes call transfer functionality, appointment booking, knowledge base integration, and batch calling capabilities with branded caller identification and verified phone numbers.

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CallsAround logo
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24/7 AI answering service with emergency dispatch

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AI agent for your business phone line: answers 24/7 on your local number, qualifies callers, answers FAQs, books against live Google Calendar, and escalates real emergencies to on-call humans with SMS alerts and warm transfers. Recorded and transcribed calls; flat pricing; same-day setup.

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VOICERAcx.ai logo
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AI FUELED CX

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VOICERAcx.ai intelligently orchestrates AI agents, human teams, customer conversations, and business workflows across multiple channels with crm. By connecting communication, automation, and decision-making into one unified platform, it enables seamless customer journeys and greater operations.

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Arbyn logo
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AI customer support & sales agent for Shopify

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Arbyn is the AI support & sales agent for Shopify. It answers email and live chat in your brand voice, updates addresses automatically, and handles refunds, cancellations, returns & gift cards with one-tap approval. Flat pricing, no per-ticket fees.

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HighEngage logo
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AI agent for customer support automation

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HighEngage is an AI chat agent that trains on business data to answer customer questions and automate support workflows. The software can be trained using website content, documentation, and FAQs to provide contextual responses across web and messaging applications. It includes features such as live agent handoff with chat history, automatic support ticket creation, helpdesk synchronization, and performance tracking to monitor chat volume and resolution rates.

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Amyra logo
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AI booking platform for service businesses

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Amyra is a business management platform for service-based businesses in Mexico, like pilates studios, spas, barbershops, and clinics. Its AI agent works 24/7 on WhatsApp, Instagram, and Messenger to handle inquiries, book appointments, send reminders, and process payments. The platform offers a unified inbox, CRM with pipeline management, booking system, POS functionality, staff scheduling, and analytics tools.

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ContactPigeon logo

Omnichannel customer engagement for eCommerce and Retail

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ContactPigeon is a marketing personalization & automation software which includes features designed to work with eCommerce to engage, retain, & grow customers

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