getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Chatbot Software with Process/Workflow Automation (2026)

Last updated: April 2026

Filter results

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

127 software options

Appy Pie logo

Streamline application, website, and chatbot creation

learn more
Appy Pie is a no-code development platform that empowers users to create apps, websites, and chatbots without coding experience. Its interface and AI-enabled tools help startups, enterprises, and developers to bring ideas to life. The solution enables users to streamline workflows, automate tasks, and enhance customer interactions.

Read more about Appy Pie

Users also considered
Intercom logo
Category Leaders

AI-powered customer service with helpdesk

learn more
Intercom Customer Service Suite combines an AI agent called Fin with a helpdesk platform designed for customer service operations. The platform includes features such as omnichannel communication across phone, email, and live chat, an AI-enhanced inbox, ticketing system, and a knowledge hub for centralizing support content. Fin uses a patented AI architecture to resolve customer queries and can be trained on company procedures and policies for deployment across multiple channels.

Read more about Intercom

Users also considered
Tidio logo
Category Leaders

Aill-in-one customer support software with AI features

learn more
Tidio is a customer support chatbot platform. Resolve issues, improve sales, and generate leads with rules-based chatbots (Flows) or offload your work on Lyro, Tidio's AI agent for customer service, to resolve up to 64% of all tickets without human intervention.

Read more about Tidio

Users also considered
Drift logo
Category Leaders

Live chat & in-app messaging for sales & marketing

learn more
Drift is a cloud-based live chat solution for sales and marketing teams which also includes an AI-powered chat bot, in-app messaging & email management tools

Read more about Drift

Users also considered
Hiver logo

Modern, AI help desk software built for fast teams.

learn more
Hiver is a modern, AI customer service platform that offers chatbots for teams to deliver instant answers, reduce agent workload, and ensure 24/7 support for customers. Routine queries are automated, while the complex ones are smoothly handed off to support agents for more helpful responses.

Read more about Hiver

Users also considered
Sobot logo
Category Leaders

All-in-One Contact Center Solution

learn more
Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

Read more about Sobot

Users also considered
Tiledesk logo
Category Leaders

Build AI Agents with drag-and-drop. No code required.

learn more
Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

Read more about Tiledesk

Users also considered
OnceHub logo

Be where it matters. Bring your A game and sell.

learn more
OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

Read more about OnceHub

Users also considered
Comm100 logo

People-First, AI Powered Omnichannel Customer Service

learn more
Comm100 AI Agent is an agentic support solution that handles up to 80% of customer inquiries quickly, accurately, and at scale, with human escalation when needed.

Read more about Comm100

Users also considered
Kustomer logo

Modern Customer Service Software For Customer-First Brands

learn more
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.

Read more about Kustomer

Users also considered
Rasayel logo

All-in-one B2B sales platform for WhatsApp

learn more
Rasayel is a customer communications platform built to help you sell better over WhatsApp.

Rasayel is a Meta Business Partner.

Read more about Rasayel

Users also considered
ChatBot logo

Easy to use chatbot platform for business

learn more
ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.

Read more about ChatBot

Users also considered
Customerly logo

AI-first customer service: Automate, engage, and retain cust

learn more
Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

Read more about Customerly

Users also considered
Landbot logo

Build AI Agents that convert. No engineering needed.

learn more
Landbot is a no-code AI Agent builder that lets revenue teams build AI-enhanced, multi-channel lead and customer support workflows without engineering.

Read more about Landbot

Users also considered
Freshchat logo

Live Chat software for modern messaging

learn more
Freshchat is a modern messaging software built for customer support teams to talk and customers on the website, mobile app, or social

Read more about Freshchat

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle. Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Acobot logo

Self-learning conversational AI for lead nurture on websites

learn more
With an Acobot live chat robot you can answer customer questions instantly, with a human touch and turn them into paying customers like never before. Acobot is fully automated. It works 24 hours a day, seven days a week, even when you go to the beach.

Read more about Acobot

Users also considered
Desku logo

AI First Customer Service Software | AI Agents | AI CoPilot

learn more
Desku is AI Customer Service Software With features such as LiveChat, AI CoPilot for Agents, Eva AI Chatbot, Ticketing, and AI Powered Automations.

Read more about Desku

Users also considered
LongShot AI logo

From an Idea to a Blog in minutes

learn more
LongShot AI is a cutting-edge AI writer designed to generate high-quality, long-form content. Spend hours and hours trying to get it right, or simply leverage the power of artificial intelligence to create blogs using LongShot that humans and search engines love.

Read more about LongShot AI

Users also considered
Smith.ai logo

Smith.ai: A superior 24/7 customer engagement solution.

learn more
Smith.ai is the most adaptable AI-powered customer engagement solution that captures & converts leads 24/7.

Read more about Smith.ai

Users also considered
HostBuddy AI logo

AI managed guest communication for short term rental hosts.

learn more
HostBuddy AI uses advanced AI technology to automate host operations and provide natural, Superhost-quality responses to guests 24/7, managing all guest communication and troubleshooting with unmatched human-like conversation.

Read more about HostBuddy AI

Users also considered
Serviceform logo

AI-powered conversations for better website conversions

learn more
Serviceform is a website conversion platform that helps businesses engage visitors, capture leads, and manage conversations using AI agents, chatbots, live chat, and forms—all from one centralized system.

Read more about Serviceform

Users also considered
Wappbiz logo

Automate. Engage. Grow.

learn more
Wappbiz is a platform that enables seamless integration with the WhatsApp Business API. The solution is designed to empower businesses of all sizes to enhance customer engagement, automate processes, and fuel their growth.

Read more about Wappbiz

Users also considered
Amio logo

Amio helps you create AI chatbots for your e-shop.

learn more
Amio helps you create AI-powered chatbots for e-shops that automate 95% of customer queries.

Amio's chatbot can answer any after-sales question and help with shopping by recommending the right products. By detecting customers in need of an assistant and proactively starting a conversation with them

Read more about Amio

Users also considered
ChangeGear logo

Comprehensive change and service management.

learn more
ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

Read more about ChangeGear

Users also considered