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Top Rated Conversation Intelligence Software with Free

Last updated: September 2026

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37 software options

Fathom logo

Cloud-based AI meeting notetaker for all team sizes

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Cloud-based AI meeting notetaker that records, transcribes, and summarizes Zoom, Google Meet, and Microsoft Teams calls.

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Scratchpad logo

Cloud-based AI sales workspace for Salesforce teams

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Cloud-based AI workspace for Salesforce sales teams that automates CRM updates and enforces sales methodologies.

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Ebsta logo

Customer engagement platform with Chrome extensions

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Ebsta is a customer engagement platform designed to help marketing, sales and customer success teams increase productivity and enhance customer engagement directly from their inbox with Salesforce and Gmail integration, plus email, calendar, contact synchronization, and more

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Demodesk Coaching & AI logo

Cloud-based AI sales coaching for SMB to enterprise

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Cloud-based conversation intelligence platform for sales teams that records, transcribes, and analyzes calls with AI-driven coaching.

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Eric.ai logo

AI-enabled software for managing meeting notes

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Eric.ai is an AI-powered meeting assistant that helps teams streamline their meeting processes. It automatically transcribes, summarizes, and assigns action items from virtual meetings, eliminating the need for manual note-taking. Eric.ai integrates with popular platforms like Zoom, Google Meet, and Microsoft Teams, providing a centralized repository for all meeting data and insights.

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Salesteq logo

Artificial intelligence-enabled sales management platform

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Salesteq is an autonomous sales management platform that leverages AI to streamline and optimize the entire process including lead generation, customer relationship management and more.

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Postscript logo

Cloud SMS marketing platform for Shopify ecommerce

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Cloud-based SMS and RCS marketing platform for Shopify brands, offering campaign sending, automation flows, and segmentation.

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MaestroQA logo

Cloud-based contact center QA & analytics platform

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Cloud-based conversation analytics and QA platform for mid-market and enterprise contact centers, offering AI-powered scoring.

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Nonverbia logo

Cloud-based conversation intelligence for sales teams

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Cloud-based conversation intelligence for sales teams of 2–50, analyzing video calls via transcription, sentiment analysis, and.

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AgentX logo

Make AI Work For You

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1. Build GPT for your business at AgentX and publish on your website

2. Open enterprise accounts for the whole company to access premium AI text, image, video models and customized AI agent

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Jiminny logo

Cloud-based conversation intelligence for revenue teams

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Cloud-based conversation and revenue intelligence platform that auto-records, transcribes, and syncs calls to CRM for sales teams.

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QEval logo

Quality matters

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Etech QEval is a centralized solution ensuring that customers are treated with equal importance and the contact center has consistent and high CSAT.

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Laxis logo

Cloud-based AI meeting assistant for sales teams

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Laxis is a cloud-based AI platform combining bot-free meeting transcription in 100+ languages, voice dictation, and automated.

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Otter.ai logo

Cloud-based AI meeting agent for teams

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Otter.ai is a cloud-based AI meeting agent that records, transcribes, and summarizes Zoom, Google Meet, and Teams meetings in real.

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HubSpot Sales Hub logo

Cloud-based sales CRM for teams of all sizes

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HubSpot Sales Hub is a cloud-based sales platform covering lead management, deal tracking, CPQ, automation, and AI-driven analytics.

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Apollo.io logo

Cloud-based B2B AI sales platform for all team sizes

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Cloud-based B2B sales intelligence platform with a 240M+ contact database, multi-channel outreach, and AI-driven engagement tools.

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Nimbata logo

Know which marketing drives calls that actually convert.

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7,000+ brands and agencies use Nimbata to see which campaigns actually make the phone ring. Customers report 25% less wasted ad spend, 2× Google Ads conversions and 86% more qualified phone leads, plus the proof they need at contract renewal time.

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NEXT logo
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Cloud-based customer intelligence OS for enterprises

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NEXT is a cloud-based customer intelligence platform for product, CX, marketing, and support teams that unifies signals from calls.

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VivoChat logo
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AI powered customer support automation platform

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VivoChat is an AI-powered customer support platform that automates responses to customer inquiries across multiple channels. The platform trains on business knowledge bases including documentation, FAQs, and past conversations to handle repetitive support tickets. It operates across website chat, email, WhatsApp, Telegram, and Messenger, and includes an agent marketplace where businesses can install specialized AI agents for functions like billing, onboarding, and sales.

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SalesCaptain logo

AI-powered front desk for phone and text.

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SalesCaptain is an AI-enable customer communication platform designed for local businesses seeking to streamline customer interactions. The system offers realistic AI phone and chat agents that handle tasks such as appointment reminders, lead qualification, and after-hours support. SalesCaptain integrates with numerous business tools while providing unified communication features that help businesses improve customer retention.

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CogniAIX logo

AI-based tool turning conversations into tracked tasks

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CogniAIX is an AI-based productivity tool that transcribes conversations and extracts actionable items from audio recordings. The software allows users to upload audio files or record directly through their microphone, then automatically identifies decisions, commitments, and action items from the transcribed content. CogniAIX converts these extracted elements into assigned tasks with designated owners and provides automated task tracking and follow-up capabilities.

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IntellaOne logo
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Real-time call guidance for outbound sales teams

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IntellaOne is a live call intelligence platform designed for outbound SaaS sales teams. The software provides real-time guidance during sales calls by surfacing competitive context, positioning information, and suggested questions based on the conversation. IntellaOne generates conversion kits that include buyer personas, competitive battlecards, and talk tracks, and offers hands-free operation through speech detection technology that advances questions automatically during calls.

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Blip logo
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Smart chat platform for digital channels

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Blip ofrece Conversation Intelligence para analizar y optimizar conversaciones en WhatsApp, Instagram, Messenger y webchat. Convierte interacciones en insights accionables sobre intención, etapa del journey y desempeño, mejorando conversión, resolución y calidad con analítica en tiempo real.

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Grain logo

Cloud-based AI meeting intelligence for sales teams

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Grain is a cloud-based AI notetaker and conversation intelligence platform that records, transcribes, summarizes meetings, and syncs.

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ZoomMate logo
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Cloud-based agentic AI workspace for Zoom Workplace

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Cloud-based agentic AI workspace built into Zoom Workplace, automating meeting follow-up, content creation, and task management.

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