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Top Rated Knowledge Base Software with Collaboration Tools in 2026 - Page 3

Last updated: February 2026

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177 software options

Helpjuice logo
Category Leaders

Cloud-based knowledge management platform

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Helpjuice is a web-based knowledge base software that helps small, mid-size and large businesses centralize all relevant content to help employees & customers

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ExtraaEdge logo

Manage, scale, and predict admissions

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Education CRM and marketing automation software designed to help admission teams integrate, manage, track and convert leads with zero leakage.

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InvGate Service Management logo
Category Leaders

Web-based IT service desk software

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InvGate Service Desk is web-based solution designed to streamline and optimize IT service delivery and support. InvGate features include gamification rewards and motivation, problem and change management, hardware and software tracking, knowledge base and self-service portals, and more.

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Vivantio logo

Flexible Software. Focused Service.

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Vivantio is a leading provider of service management software for both internal- and external-facing teams. Centralize your service operations across IT, HR, GRC, Facilities, Finance, Legal and B2B Customer Support.

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Cherwell Service Management logo

Customizable IT service management solution

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Cherwell Service Management is a web-based IT service management system with codeless architecture, ITIL-verified processes, SIAM & MSI functionality, and more

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monday service logo

Customer support and service solution

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monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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HappyFox Help Desk logo

Helpdesk, customer support software

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HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

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Zendesk Sell logo

All-in-one sales platform for sales teams.

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Zendesk Sell is a CRM software focused on empowering sales teams to win more deals. By automating tasks and data analysis, the all-in-one platform aims to help sales reps increase productivity while enabling sales leaders to provide the personalized coaching needed to accelerate performance.

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Giva logo

Cloud based help desk software for businesses of all sizes

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Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

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Waybook logo

Playbook that stores all knowledge and training documents

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Build a playbook for your business. All of your training, onboarding, process documentation and best practices in one place.

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Whatfix logo

Accelerate Digital Adoption

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Whatfix is advancing the "userization" of application technology, by empowering companies to maximize the ROI of digital investments.

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TOPdesk logo

The service management platform that makes service happen

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TOPdesk is a service management platform for busy IT service teams that want to get things done. Packed with features and templates for processes like Incident Management, Asset Management and Change Management, TOPdesk is ready to use and quick to personalize. Our in-house experts are here to help.

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Groove logo

Cloud-based helpdesk solution for small businesses

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Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Stack Overflow for Teams logo

Cloud-based collaborative knowledge management software

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tack Overflow for Teams is a collaborative knowledge management software that helps businesses streamline processes related to user tagging, document editing, gamification, and more from within a unified platform. With the question & answer module, staff members can automatically generate personalized alerts or tasks upon request for new information.

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HelpSite logo

Knowledge management software

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HelpSite lets businesses create a knowledge base of public or private/internal-only content. It's fully customizable, searchable, and easy to use.

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servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

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With FreeAgent empower your customers by providing them with access to direct advanced support to find solutions faster.

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Workbooks logo

A made-to-measure CRM for an off-the-shelf price.

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Workbooks is the provider of CRM apps designed for small and mid-size organizations. Our suite of software enables clients to accelerate sales growth, improve marketing execution, streamline business processes and improve the customer support they deliver.

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Axero logo

Intranet software and collaboration solutions.

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Axero provides easy-to-use intranet software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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SherpaDesk logo

A support soution to help track time and manage projects

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A complete solution to help organizations track customer support issues, capture billable time and monitor project profitability

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LiveHelpNow logo

Help desk and live chat solution for customer service

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LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

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SuperOffice CRM logo

CRM software for sales, marketing & customer service teams

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SuperOffice CRM is a Customer Relationship Management (CRM) software which helps sales, marketing & customer service teams find, capture & retain customers., SuperOffice CRM includes company, contact, document & activity management features, plus integrations with Microsoft Office & G-Suite.

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Highspot logo

Sales enablement and content management solution

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Highspot is a unified platform for go-to-market enablement that empowers companies to unlock the full potential of AI for improving go-to-market productivity and driving predictable revenue growth. Highspot's comprehensive suite of capabilities includes sales content management, sales plays and playbooks, buyer engagement, sales training, and sales coaching, all powered by advanced AI and analytics.

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Customerly logo

AI-first customer service: Automate, engage, and retain cust

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Customerly is the first-in-class AI customer service platform that combines advanced automation, NPS & CSAT surveys, and email marketing. With customizable workflows and intent-based AI Agents, it helps SaaS companies automate support, engage customers, and drive retention effortlessly.

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Showcase Workshop logo

Turn your device into a powerful sales presentation toolkit

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Showcase Workshop is a content sharing and presentation platform for screen-to-screen selling. Build a robust toolkit of custom content that your sales and marketing team can present and share with prospective clients any time, anywhere.

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Elium logo

Smart knowledge for global operations and customer services

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Elium is an award-winning EU knowledge management solution that enables businesses to enhance knowledge accuracy, accessibility, and governance. Elium Hub centralises information for global operations, while Elium Desk provides frontline teams with the right knowledge to improve service quality.

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