Helpjuice Alternatives &amp; Competitors

(231)

Top features

Documentation Management
5.0
Customizable Templates
5.0
Social Media Integration
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$199/month

Value for money

4.5

0.2

4.7

What users say about Document360's value for money

Document360 is a powerful and versatile knowledge base solution with its user-friendly interface, rich feature set, and strong integration capabilities.

NT

Nicholas T.

Head of Marketing

Document360 is a great software to help increase your knowledge and the great part is that it is very inexpensive. I would suggest everyone to at least try it once.

FF

Fehmeen F.

Assistant Product Manager

Categories in common

Features

Total

38

179

55

features in common

38

features in common

Zendesk Suite user ratings

Functionality

(3.9K)

Top features

Audit Trail
5.0
Customer Complaint Tracking
5.0
Voice Mail
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$55/month

Value for money

4.2

0.5

4.7

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.

SB

Sophia B.

freelancer

This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.

LR

Laura R.

Senior SEA Specialist

Categories in common

Features

Total

51

104

55

features in common

51

features in common

Guru user ratings

Functionality

4.7

(507)

Top features

SSL Security
5.0
API
5.0
Discussions/Forums
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$15/year

Value for money

4.8

0.1

4.7

What users say about Guru's value for money

Guru has been super helpful in the past to look up quick pieces of info. Whether it's internal product knowledge or processes, or any other crucial tribal info, it's great to reference.

Verified reviewer

Anonymity request

I love the user interface--it is perfect and I love easy-to-use software. Moreover, it is extremely intuitive with figuring out how to use the app and pull information from it.

EL

Emile L.

Account Executive

Categories in common

Features

Total

32

99

55

features in common

32

features in common

Confluence user ratings

Functionality

(3.4K)

Top features

Document Review
4.9
Documentation Management
4.8
Requirements Management
4.8

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$4.89/month

Value for money

4.3

0.4

4.7

What users say about Confluence's value for money

This tool is an excellent knowledge base. This is the primary use for it that we have, and it does it perfectly.

EA

Edward A.

Product Owner

Sometimes I have difficulties with formatting some of the tables as it is frustrating when it does not follow what you want it to do and it takes a while to correct the mistake.

Modesta M.

Assistant Teacher

Categories in common

Features

Total

43

82

55

features in common

43

features in common

Bloomfire user ratings

Functionality

4.2

(254)

Top features

SSL Security
5.0
Engagement Tracking
5.0
Activity Dashboard
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Value for money

4.3

0.4

4.7

What users say about Bloomfire's value for money

Community features such as likes and comments are a nice touch and give folks the ability to engage.

Verified reviewer

Anonymity request

We utilize Bloomfire as a company knowledge base and it gives all employees the ability to contribute which is of great benefit.

Verified reviewer

Anonymity request

Categories in common

Features

Total

37

112

55

features in common

37

features in common

Freshdesk user ratings

Functionality

(3.3K)

Top features

Problem Management
5.0
Customer Complaint Tracking
5.0
Drag & Drop
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$15/month

Value for money

4.4

0.3

4.7

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.

Verified reviewer

Anonymity request

It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.

KA

Kemal A.

Customer Support

Categories in common

Features

Total

29

108

55

features in common

29

features in common

Notion user ratings

Functionality

(2.3K)

Top features

@mentions
5.0
Performance Metrics
5.0
Strategic Planning
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$10/month

Value for money

4.6

0.1

4.7

What users say about Notion's value for money

I love the integrated templates that help me quickly launch new projects or tasks. Also I can easily integrate information coming from my computer, internet or other apps, It just an amazing idea.

Verified reviewer

Anonymity request

Organizing notes or dashboard is super easy and fun. The feature of creating a note into another note then linking it to a line in a note is really helpful and it helps you make wonder.

Zeynel A.

Engineer

Categories in common

Knowledge Management

Features

Total

38

59

55

features in common

38

features in common

USU Knowledge Management user ratings

Functionality

(18)

Top features

Full Text Search
5.0
Content Management
5.0
Document Management
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Categories in common

Features

Total

52

81

55

features in common

52

features in common

Shelf user ratings

Functionality

(104)

Top features

Document Classification
5.0
Workflow Management
5.0
Commenting/Notes
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$10/month

Value for money

4.8

0.1

4.7

What users say about Shelf's value for money

Overall, Shelf has been amazing. When I've had any questions or issues, Rick has been a pleasure to work with.

CR

Chanel R.

Operations and Training Team Lead

If you're looking for a practical no nonsense tool that manages your informational inputs and integrates them with your your organizational structure and work outputs then look no further.

PB

Paul B.

International Development Consultant

Categories in common

Features

Total

48

158

55

features in common

48

features in common

Zoho Desk user ratings

Functionality

(2.1K)

Top features

Customer History
5.0
Workflow Configuration
5.0
Online Forums
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$14/month

Value for money

4.5

0.2

4.7

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.

Kassy C.

Business Manager

Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.

KB

Keith B.

Manager

Categories in common

Features

Total

40

44

55

features in common

40

features in common

KnowledgeOwl user ratings

Functionality

4.8

(230)

Top features

Content Management
5.0
Text Editing
5.0
Knowledge Management
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$79/month

Value for money

4.8

0.1

4.7

What users say about KnowledgeOwl's value for money

Super cost effective because of the you can customize it to fit you needs. Also, their customer service team is knowledgeable and accessible.

PK

Patrick K.

Internal Auditor/Compliance Officer

First, I want to point out how amazing the customer service is at Knowledge Owl. All questions are answered quickly and in such a friendly manner.

AD

Amanda D.

Deliverability Specialist

Categories in common

Features

Total

46

464

55

features in common

46

features in common

monday.com user ratings

Functionality

(5.1K)

Top features

Inventory Tracking
5.0
User Management
5.0
Dashboard
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$12/month

Value for money

4.3

0.4

4.7

What users say about monday.com's value for money

The best feature of monday.com is its ability to help you integrate your tasks into your calendar. The easy to use tool allows you to efficiently manage projects and meet deadlines.

Verified reviewer

Anonymity request

Visually stunning and satisfying great tool helps in smooth management of our projects, ditching the need for any spreadsheets and manual tracking.

SM

Safeer M.

Business Development Executive

Categories in common

Features

Total

31

112

55

features in common

31

features in common

JIRA Service Management user ratings

Functionality

(680)

Top features

Remote Monitoring & Management
5.0
Issue Management
5.0
Knowledge Management
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$17.65/month

Value for money

4.3

0.4

4.7

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.

MP

Mladen P.

manager

It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

VB

Vishal B.

Senior Associate

Categories in common

Features

Total

43

177

55

features in common

43

features in common

LiveAgent user ratings

Functionality

(1.6K)

Top features

Real-Time Monitoring
5.0
Email Templates
5.0
Customer Management
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Value for money

4.7

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.

RP

Rafael P.

CTO

Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.

Matthew J.

Owner

Categories in common

Features

Total

48

56

55

features in common

48

features in common

Mayday user ratings

Functionality

(19)

Top features

Alerts/Escalation
5.0
SSL Security
5.0
Activity Tracking
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Categories in common

Features

Total

30

56

55

features in common

30

features in common

Yonyx user ratings

Functionality

4.7

(247)

Top features

Help Desk Management
5.0
Catalog Management
5.0
Web-based Deployment
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$25/month

Value for money

4.8

0.1

4.7

What users say about Yonyx's value for money

The scope of content moderation is fantastic.4 Content management, ease of adaptability of this software is great.5 It is a value for money experience for the end user.

PD

Pritam D.

Customer Service Associate

Guided call flow is a great help for my agents when taking calls. While Yonyx helping in proper flow, it is also helping in many places decision taking is critical.

NR

Narasimha Rao M.

Director

Categories in common

Features

Total

43

429

55

features in common

43

features in common

Bitrix24 user ratings

Functionality

4.3

(877)

Top features

Online Time Tracking
5.0
Drag & Drop
5.0
Social Media Integration
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$61/month

Value for money

4.2

0.5

4.7

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.

AD

Ajay D.

President

It endorses team collaboration and improves teamwork. It's cost-effective and I find it to be far way more affordable than some competitors.

Delly S.

Telemarketer

Categories in common

Features

Total

47

361

55

features in common

47

features in common

Connecteam user ratings

Functionality

(338)

Top features

Self Service Portal
5.0
Real-Time Reporting
5.0
Real-Time Chat
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$29/month

Value for money

4.7

What users say about Connecteam's value for money

Their product & services are superb. The Connecteam platform has been a perfect addition to our small business that is headed for a rapid growth.

KC

Kathy C.

Office Manager

They are also willing to listen to ideas that would make this software better. They have been improving this app dramatically and I thank them for their continued effort in doing so.

JA

Jose A.

Owner

Categories in common

Features

Total

19

41

55

features in common

19

features in common

Microsoft SharePoint user ratings

Functionality

4.3

(5.2K)

Top features

Productivity Tools
5.0
File Sharing
4.7
File Management
4.7

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Value for money

4.2

0.5

4.7

What users say about Microsoft SharePoint's value for money

If you are a Microsoft fan or heavy user, then Share Point it is a good software for integration and share data and information between your people and clients.

Jose V.

Head of Strategy

I love how you can integrate Microsoft office. The large file support is great along with the ability to keep everything on your phone.

RH

Ryan H.

freelancer

Categories in common

Features

Total

31

89

55

features in common

31

features in common

Trainual user ratings

Functionality

(460)

Top features

Role-Based Permissions
5.0
Single Sign On
5.0
Employee Training
5.0

Helpjuice user ratings

Functionality

Top features

Real-Time Notifications
5.0
Multi-Language
5.0
Alerts/Notifications
5.0

Pricing

Starting from

$249/month

Value for money

4.6

0.1

4.7

What users say about Trainual's value for money