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Top Rated Instant Messaging & Chat Software with Document Storage in 2026

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: April 2026

Document storage allows teams to securely store, share, and access important files directly within the chat platform. This facilitates collaboration, improves productivity, and ensures data is easily retrievable from any location. Our reviewers in instant messaging & chat software rated this feature as highly important.

7 Best Instant Messaging & Chat Software with Document Storage

Product
User rating
Starting price
Basecamp logo
4.4
(14.4K)
15
per user/per month
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ClickUp logo
4.6
(4.5K)
10
per user/per month
learn more
Asana logo
4.5
(13.5K)
10.99
per user/per month
learn more
Trello logo
4.5
(23.4K)
5
per user/per month
learn more
Google Workspace logo
4.7
(17.4K)
7
per user/per month
learn more
monday.com logo
4.6
(5.7K)
9
per user/per month
learn more
Microsoft Teams logo
4.5
(10.9K)
4
per user/per month
learn more

See other top Instant Messaging & Chat products with document storage

How we picked the 7 top rated products

We chose the high-performing solutions on this list based on verified user ratings on our site. Depending on available data, qualifying products either had to be among the most user-reviewed or the most searched-for products in the Instant Messaging & Chat software category. They also needed to have sufficient reviews about document storage, have a minimum user rating of 3 out of 5 for that feature, and show evidence of U.S. market presence. We then added a distinction for up to three products based on our proprietary ratings and reviews: Highest rated, Highly rated for document storage, and Highly rated for free version. Sponsorship or client status has no influence on the selection of these products, but it may impact the order in which products appear.

Details for the 7 best products

Basecamp logo
Reviews Sentiment
 
 
 
1-2(319)
3-4(6,845)
5(7,242)
Key Features
Real-Time Chat4.4
Real-Time Notifications4.6

User insights about the document storage feature

Reviewers appreciate Basecamp's document storage for its ability to organize and store documents within projects. They find it easy to upload, manage, and access documents, although some mention the lack of collaborative editing features. Users value the ample storage space and the option to create folders for better organization.
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“When working on projects, there are always multiple documents involved. Basecamp allows us to organize and store documents within each group. They also make it convenient with the option of adding folders and other organization features to keep documents organized.”
AS

Ashley S.

HR & Training Specialist

“The document are well managed as it lets us put it in a folder and team members can view and download the shared resource efficiently.”
Verified reviewer profile picture

Subarna D.

Software Developer

Starting price
15per user /
per month
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Pros and Cons based on 14,406 verified reviews
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Efficient file sharing

Enhanced team communication

Streamlined team collaboration

Effective project organization

Seamless client management

Frequent technical issues

Overwhelming notifications

Inefficient search functionality

Limited layout customization

Subpar user experience

See pros and cons details
ClickUp logo
Reviews Sentiment
 
 
 
1-2(50)
3-4(1,342)
5(3,166)
Key Features
Real-Time Chat4.5
Real-Time Notifications4.5

User insights about the document storage feature

Reviewers find ClickUp's document storage useful for organizing and accessing files. They appreciate the integration with Google Drive for linking documents and the ability to create and manage documents within the platform. Users also value the secure remote access and the convenience of having everything in one place.
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“Cloud storage utilisation for documents linked to clickup files, such as files in Google drive linked to tasks in clickup make clickup an excellent collaboration tool.”
MO

Michael O.

Senior Civil Engineer

“My team gets to save on ClickUp all links relevant to our projects -- for quick access and convenience. I'm so glad ClickUp allows links to Google files both inside tickets and and on ticket comments”
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Rose J.

SEO Specialist

Starting price
10per user /
per month
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Pros and Cons based on 4,558 verified reviews
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Enhanced team collaboration

Boosted productivity

Comprehensive project management

High customization and flexibility

Continuous improvements

Slow performance speed

Inconsistent bug fixes

Complex navigation

Limited mobile support

Overwhelming email notifications

See pros and cons details
Asana logo
Reviews Sentiment
 
 
 
1-2(230)
3-4(5,264)
5(8,050)
Key Features
Real-Time Chat4.3
Real-Time Notifications4.5

User insights about the document storage feature

Reviewers find Asana's document storage useful for attaching and organizing project-related files. They appreciate the integration with Google Drive and the ability to upload various document types. However, some users prefer using dedicated storage solutions for better document management and collaboration.

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“The document storage is critical is collecting and saving all documents regarding projects being worked on and is proof of productivity of tasks being complete.”
KU

Kyra U.

Marketing Assistant

“it lets us attach and organize project documents in one place. It makes it easy to find and work together on files for our projects.”
zw

zineb w.

buseniss owner

Starting price
10.99per user /
per month
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Pros and Cons based on 13,544 verified reviews

Comprehensive project tracking

Enhanced team collaboration

Efficient task organization

Effective employee management

Overwhelming email notifications

High premium costs

Complex user experience

See pros and cons details
Trello logo
Reviews Sentiment
 
 
 
1-2(237)
3-4(8,675)
5(14,571)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the document storage feature

Reviewers appreciate Trello's document storage for its ability to attach documents to cards, facilitating quick reference and collaboration. They find it helpful for organizing project-related files, although some prefer using external storage solutions like Google Drive. Users value the free storage and the ease of sharing and accessing documents.
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“Trello allows us to store our documents in each card, which helps in quick reference and save our time”
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Mehandi I.

Marketing Automation

“If there is a document that correlates with an idea, the document storage in Trello is helpful to have. ”
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Jamie M.

Director of Marketing

Starting price
5per user /
per month
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Pros and Cons based on 23,483 verified reviews
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Flexible task organization

Effective team collaboration

Intuitive drag-and-drop interface

Comprehensive track management

Inadequate notification system

Pricing concerns and limitations

Limited file management

See pros and cons details
Google Workspace logo
Reviews Sentiment
 
 
 
1-2(165)
3-4(4,154)
5(13,152)
Key Features
Real-Time Chat4.6
Real-Time Notifications4.5

User insights about the document storage feature

Reviewers highlight Google Workspace's document storage for its seamless integration with other Google tools like Docs, Sheets, and Slides. They appreciate the ample cloud storage, easy access from any device, and robust security features. Users find the sharing options flexible and the search functionality efficient. They also value the automatic saving and real-time collaboration capabilities.
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“Seamless integration with other tools like Google Docs and Sheets, making it easy to collaborate and share documents in real time. It offers secure cloud storage with customizable access levels, ensuring that teams can work from anywhere”
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Katya L.

Assoicate

“Document storage in Google Workspace significantly enhances productivity by allowing users to easily store, share, and access files from anywhere. Its integration with tools like Google Drive ensures seamless collaboration, although managing”
Verified reviewer profile picture

Bazigha N.

Fabric painting

Starting price
7per user /
per month
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Pros and Cons based on 17,471 verified reviews
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Effective remote teamwork

Enhanced workflow efficiency

Accessible cloud storage

Seamless document sharing

Seamless app integration

Dependence on internet

Inconsistent customer support

High costs and limitations

Complex account management

Challenging file management

See pros and cons details
monday.com logo
Reviews Sentiment
 
 
 
1-2(71)
3-4(1,936)
5(3,713)
Key Features
Real-Time Chat
Real-Time Notifications4.5

User insights about the document storage feature

Reviewers highlight monday.com's document storage for keeping all project-related files in one place. They appreciate the ease of attaching and accessing documents, although some prefer using external storage solutions. Users find the organization system simple and effective for collaboration, with the ability to upload and manage various file types.

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“I deal with around 30 documents from each client and their secure storage is very critical for me. Monday.com not only gives me the ability to store documents but many layers of security as well.”
KT

Kunal T.

Co-Founder

“It can be hard to keep track of all your important documents, especially when you're dealing with a lot of them at once. That's why document storage is so important in tools like Monday.com - it ensures that you always have easy access to the files you need, when you need them.”
MA

Mary A.

Digital Marketer & Copywriter

Starting price
9per user /
per month
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Pros and Cons based on 5,720 verified reviews

Boosts team productivity

Effective progress tracking

Enhanced organization capabilities

Visual task management

Highly customizable platform

High costs for small teams

Overwhelming email notifications

Occasional performance issues

Limited mobile functionality

See pros and cons details
Microsoft Teams logo
Reviews Sentiment
 
 
 
1-2(199)
3-4(4,372)
5(6,360)
Key Features
Real-Time Chat4.7
Real-Time Notifications4.6

User insights about the document storage feature

Reviewers appreciate Microsoft Teams' document storage for its integration with OneDrive and SharePoint, facilitating easy access and sharing. They find it useful for team collaboration, although some mention challenges with the interface and document retrieval. Users value the ability to store and manage various file types within the platform.

See related user reviews

“The storage of documents is one of my favorite features of Microsoft Teams. The app can hold a very large amount of storage and allows for simple management of data. Teams supports a wide range of storage types, such as Word, Excel, PDFs and so on.”
TE

Tiffany E.

Lead Benefits Administration System Specialist

“All my SharePoint storage are managed via MS Teams and that simplifies works for everyone because with only have one place to go to instead of having to open a browser or an explorer.”
CR

Claude R.

Graphic Designer and Business Analyst M365

Starting price
4per user /
per month
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Pros and Cons based on 10,931 verified reviews

Remote work facilitation

Effective colleague communication

Enhanced team collaboration

Unified communication platform

Seamless office integration

Resource-intensive performance

Inconsistent notifications

Inefficient search functionality

Complex file management

Call management limitations

See pros and cons details

Other Top Rated Instant Messaging & Chat Software with Document Storage in 2026

Google Workspace logo
Category Leaders

Collaboration application suite for teams

learn more
Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

Read more about Google Workspace

Users also considered
Trello logo

Visual collaboration tool for shared project perspectives

learn more
Trello is a project management tool that helps teams organize and manage their tasks. It caters to a range of industries and teams, from marketing to engineering. Trello's simple and intuitive interface makes it easy for any team to get started and stay on top of their work.

Read more about Trello

Users also considered
Asana logo

Project tracking and workflow management platform

learn more
Asana is a chat and collaboration tool where you can connect all your work in one place and bring teams together, anywhere. From lists to boards, to calendars and gantt charts, organize work your way. Join millions of teams across 190 countries who use Asana to get more done.

Read more about Asana

Users also considered
Microsoft Teams logo

Chat-based workspace in Office 365

learn more
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

Read more about Microsoft Teams

Users also considered
Basecamp logo

Flexible project management and team communication tool

learn more
Basecamp is a comprehensive project management software that helps teams stay organized and on track. Trusted by millions, Basecamp puts everything needed to get work done in one place, providing a structured way to manage projects, collaborate with clients, and communicate company-wide

Read more about Basecamp

Users also considered
Telegram logo
Category Leaders

Cloud-based mobile and desktop messaging app for all devices

learn more
Telegram Messenger is a cloud-based mobile and desktop messaging platform supported by native apps on most popular operating systems and devices, allowing users or user groups to connect and conduct voice calls, send messages, multimedia and files of all types across an end-to-end encrypted service

Read more about Telegram

Users also considered
Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

learn more
Connecteam is the collaboration, engagement and communication app that moves work forward and keeps your team connected in the tap of a button.

Read more about Connecteam

Users also considered
monday.com logo

Project management software

learn more
monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

Read more about monday.com

Users also considered
ClickUp logo

Productivity platform for marketing agencies

learn more
ClickUp is a productivity platform that helps businesses combine project management tools, AI capabilities, and collaboration features in a unified workspace. The system can integrate tasks, documents, goals, and chat functionality while offering AI-based agents that automate workflows and answer questions. ClickUp serves teams across various departments with enterprise-grade security certifications including SOC 2 Type II, ISO 27001, GDPR, and HIPAA compliance.

Read more about ClickUp

Users also considered
Webex Suite logo

One app for everything. And everyone.

learn more
Webex brings together Calling, Meeting and Messaging modes of collaboration into a seamless, engaging, inclusive and intelligent experience.

Read more about Webex Suite

Users also considered
Miro logo

Miro is a visual workspace for innovation

learn more
Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

Read more about Miro

Users also considered
Zoho Desk logo

Customer service software for businesses of all sizes

learn more
Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

Read more about Zoho Desk

Users also considered
Workplace from Meta logo

A simple and secure way to connect your organization.

learn more
Workplace from Facebook is a secure enterprise social networking platform that allows co-workers to connect immediately via Work Chat instant messaging

Read more about Workplace from Meta

Users also considered
Trainual logo

Onboarding and training software

learn more
Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

Read more about Trainual

Users also considered
Avaza logo
Category Leaders

All-in-one, client-focused project management for teams.

learn more
Avaza is a business management solution which includes features for project management, resource scheduling, online timesheets, expense management, online invoicing, recurring invoicing, quotes and invoices, and more. Avaza also integrates with third party platforms to streamline workflows.

Read more about Avaza

Users also considered
Nifty logo

Project management, task tracking, & team collaboration hub.

learn more
Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

Read more about Nifty

Users also considered
Bitrix24 logo

All in one business management workspace

learn more
Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

Read more about Bitrix24

Users also considered
Front logo

AI-enabled customer service platform for collaboration

learn more
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer comms by combining the efficiency of a help desk and the familiarity of email, with automated workflows and real-time collaboration.

Read more about Front

Users also considered
Pumble logo
Category Leaders

Communication and collaboration management application

learn more
Pumble helps businesses in healthcare, software development, financial services, and other industries chat with members across departments and multiple locations. Users can create public or private channels with custom names and descriptions to collaborate on projects and exchange information.

Read more about Pumble

Users also considered
Podio logo

Cloud-based tool for collaborating on and managing projects

learn more
Podio is a business software that helps teams work together more effectively. It provides a centralized platform for managing projects, tasks, and communication. Podio caters to a range of industries, including accounting, real estate, and marketing agencies, enabling teams to streamline their workflows and boost productivity.
A tool that your team will love to use, that's entirely customizable to suit how you run projects most efficiently.

Read more about Podio

Users also considered
Talkspirit logo
Category Leaders

#1 software for collaboration and team communications

learn more
Talkspirit is the #1 software for collaboration and team communication that makes your employees more productive. Perfect for remote-work. Available in 8 languages. Easy to use. On any device. Free trial. Free plan. Paid plans from 4€ / month per user.

Read more about Talkspirit

Users also considered
Clinked logo

White-label Client Portal & Collaboration Software

learn more
Clinked is a cloud-based client portal & collaboration software. Allow clients, internal teams and project groups to efficiently work within branded, secure and intuitive workspaces. Increased brand recognition and productivity of Clinked will drive client retention and setup apart from competition.

Read more about Clinked

Users also considered
Workvivo logo
Category Leaders

Employee experience platform

learn more
Workvivo is an employee communication platform designed to bring distributed teams together.

It's a social network, intranet, and employee app solution all merged into one familiar digital experience that employees love.

Read more about Workvivo

Users also considered
Blink logo
Category Leaders

Blink. And connect your people, tools and culture.

learn more
Blink delivers a modern, social digital employee experience, giving access to communication, information, workflows, surveys and tools in one easy-to-use app.

Read more about Blink

Users also considered
eXo Platform logo

Digital Workplace Software

learn more
Improve team collaboration and exchange information fast and conveniently through instant messaging.

Read more about eXo Platform

Users also considered

Key features for Instant Messaging & Chat software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Reviewers highlight instant messaging, emojis, media sharing, notifications, and group chats for engaging and dynamic communication. 93% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Reviewers emphasize customizable notifications for timely updates, enhancing responsiveness and keeping users informed of important messages. 91% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers appreciate the flexibility and convenience of accessing tools, messages, and meetings on the go, ensuring productivity outside the office. 91% of reviewers rated this feature as important or highly important.
  • Two-Way Audio & Video: Reviewers note the importance of clear audio and video quality for effective communication, meetings, and collaborations, with options for recording. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers find screen sharing essential for presentations, real-time collaboration, and improving understanding during meetings and remote work. 86% of reviewers rated this feature as important or highly important.