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Instant Messaging & Chat Software with Full Text Search (2026)

Last updated: April 2026

Key features of Instant Messaging & Chat Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Real-Time Chat: Reviewers value instant messaging for seamless communication, media sharing, and collaboration, emphasizing its role in business, gaming, and personal interactions. 92% of reviewers rated this feature as important or highly important.
  • Real-Time Notifications: Users appreciate customizable notifications for immediate alerts, staying informed and responsive to messages, updates, and important communications. 90% of reviewers rated this feature as important or highly important.
  • Mobile Access: Reviewers highlight the convenience of mobile access for staying connected, attending meetings, and managing tasks on the go with full feature parity. 89% of reviewers rated this feature as important or highly important.
  • File Sharing: Users find file sharing essential for easy collaboration, supporting various file types and large sizes, enhancing efficiency in team projects. 88% of reviewers rated this feature as important or highly important.
  • Screen Sharing: Reviewers emphasize screen sharing for facilitating remote presentations, real-time collaboration, and effective communication during meetings. 85% of reviewers rated this feature as important or highly important.
  • Collaboration Tools: Users appreciate integrated tools for real-time editing, file sharing, and communication, enhancing teamwork and productivity across projects and locations. 84% of reviewers rated this feature as important or highly important.
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23 software options

Slack logo
Category Leaders

A single place for team communication and workflows

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Slack is a single workspace that connects users with the people and tools they work with everyday, no matter where they are or what they do

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Google Workspace logo
Category Leaders

Collaboration application suite for teams

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Google Workspace is a suite of applications from Google which offers a number of tools to communicate and collaborate with colleagues, store files, and manage data from all devices.

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Connecteam logo
Category Leaders

Enhance employee management with the only all-in-one app

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Connecteam is the collaboration, engagement and communication app that moves work forward and keeps your team connected in the tap of a button.

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monday.com logo

Project management software

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monday.com is a cloud-based Work OS, where teams create workflow apps in minutes to run their processes, projects, and everyday work. Teams shape workflows and projects, code-free, with a platform that adapts to shifting needs, liberates teams from manual grunt work, and connects teams in a collaborative work space.

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Miro logo

Miro is a visual workspace for innovation

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Miro is #1 collaborative whiteboard platform, trusted by over 13M users worldwide. Easily collaborate, ideate and centralize communication. Get feedback, reviews, and approvals with multiple communication options using video, chat, commenting and many other collaborative features and integrations!

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Zoho Desk logo

Customer service software for businesses of all sizes

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Zoho Desk is a web and mobile-based customer service software that enables businesses of all sizes and types to deliver customer support, empower agents, and maintain operations.

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Trainual logo

Onboarding and training software

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Trainual is an all-in-one employee training platform that centralizes documentation, onboarding, and knowledge management for businesses. The system enables organizations to capture processes, create SOPs, and build comprehensive training programs while tracking completion and ensuring compliance through e-signatures. Trainual integrates with various work applications and serves companies across multiple industries including healthcare, real estate, and business services.

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Nifty logo

Project management, task tracking, & team collaboration hub.

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Nifty is a remote collaboration hub designed to manage projects, goals, communications, and teams all in one place. With Nifty, all over the place becomes all-in-one place. Every part of managing a project's lifecycle is here.

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Bitrix24 logo

All in one business management workspace

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Find your colleagues quickly in address book. See if they are available, busy or absent with the help of online indicator. Use group chat. View chat history.

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Microsoft Viva Engage logo

Enterprise Social Network (ESN) to connect and communicate

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Microsoft Viva Engage is a private enterprise social networking solution that enables employees to collaborate securely across time and distance. Microsoft Viva Engage provides a single, secure platform on which companies can share information, resources and business applications

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Hiver logo

Modern, AI help desk software built for fast teams.

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Hiver is a modern, AI help desk built for fast-moving teams. Key features include omnichannel support, live chat, knowledge base, automations, and analytics - all inside an intuitive interface. AI is embedded across triage, response, and insights to streamline the entire support journey.

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eXo Platform logo

Digital Workplace Software

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Improve team collaboration and exchange information fast and conveniently through instant messaging.

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MangoApps logo

Bring your frontline and office teams together

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MangoApps is a unified employee experience platform that serves as a bridge between your desk and deskless workers. We combine intranet, communication, collaboration, and training into a single user-friendly workspace.

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Axero logo
Category Leaders

Intranet software and collaboration solutions.

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Axero provides easy-to-use instant messaging and chat software that boosts productivity, unifies your people, and helps your company thrive. Increase productivity. Unite employees. Improve culture.

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Jostle logo

Helping employees succeed. Anytime, anywhere, with ease.

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Jostle's the single place where everyone in your organization connects, communicates, and celebrates together. Anytime, anywhere, with ease. The result? Your culture comes to life, and each and every person is set up for success.

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Zoho Connect logo

Enterprise private social network

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Connect in real-time with colleagues with Zoho Connect's private messaging, one-to-one chat, and group chatrooms

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eHabilis logo

Cloud-based knowledge and talent management software

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eHabilis is a knowledge and talent management software that allows you to develop a global teleworking system, integrating videoconferencing to organize online seminars, etc.
It's specially designed to make training processes, talent development and collaboration in organizations more effective.

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Speakap logo

Stay on the pulse of your organization. From anywhere.

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Speakap is an enterprise social network and communication platform which enables organizations of all sizes to improve engagement with non-desk and customer-facing employees to share new knowledge, ideas, internal achievements, and more

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Groupe.io logo

Employee app for internal communication & process automation

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Connect all employees, from HQ to the frontline, over an all-in-one employee app. Instantly find coworkers with an enterprise directory and collaborate securely via instant messaging, feeds, instant translations, video calls, file sharing, and more.

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Teamogy logo

All-in-one cloud platform for projects, finances & teams

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Teamogy is a secure all-in-one cloud platform for managing projects, finances, documents and teams. Includes budgeting, time tracking, invoicing, reporting, integrations and automation. Accessible anytime, scalable for startups to enterprises.

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Projecis logo

Web based project management solution to connect teams

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Projecis is a web-based solution that enables project managers to organize information and share it with other stakeholders for better decision making

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Wavity logo

Frictionless business on a budget

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Wavity enables organizations to build easy-to-use digital workflows quickly and cost effectively.

We offer solutions to support many digital workflows - IT, Sales and Marketing, HR, Work and Project Management and other workflows that are unique to your organization and your teams.

Read more about Wavity

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TeamWox logo

Online groupware and collaboration software

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TeamWox is a web-based collaboration software with HRM, Task and Document Management, CRM, Service Desk and IP PBX suits in 30 languages.

Using this groupware, it is possible to build up an effective teamwork and speed up management decision-making based on timely and reliable information. Moreover, the TeamWox system allows to increase the efficiency of the working team and its productivity, as well as reduce expenses of the entire business.

Read more about TeamWox

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