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Smoobu
5
145
4
25
3
8
2
5
1
12
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based software for short-term and vacation rentals
Table of Contents
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Smoobu - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Smoobu overview
Based on 195 verified user reviews
What is Smoobu?
By industry, Smoobu reviewers are most commonly professionals in hospitality (49%). The most frequent use case for Smoobu cited by reviewers is channel management (62% of reviewers).
What do users say about Smoobu pricing?
Most reviewers indicate Smoobu offers a strong price-to-performance ratio and is less expensive than other channel managers. Some users say the base price includes many features, but some reviewers find pricing less favorable for multiple listings or regions.
What are the most popular integrations for Smoobu?
The Smoobu integrations most frequently cited by reviewers are: Stripe (a payment processing product rated 4.8 out of 5 for its integration with Smoobu) and PriceLabs (a revenue management product, 4.9).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Booking Management
Ease of Use
Guest Communication
Messaging
Smoobu’s user interface
Smoobu review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.3
Ease of use
4.5
Customer support
4.4
Reviews sentiment
What do users say about Smoobu?
Reviewers appreciate Smoobu for its intuitive setup, responsive customer support, and effective booking management across multiple platforms. They find it helpful for synchronizing calendars, automating guest communication, and saving time, especially for managing holiday accommodations and vacation rentals. They value its affordable pricing and integration options with OTAs and third-party tools.
Some indicate that certain advanced features, website design flexibility, and pricing management could be improved. They report occasional technical issues, limitations in guest messaging automation, and challenges with scaling for larger portfolios. They feel that ongoing updates sometimes disrupt usability and wish for more customization and integrations.
Select to learn more
Who uses Smoobu?
Based on 195 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Smoobu's key features
Most critical features, based on insights from Smoobu users:
All Smoobu features
Features rating:
Smoobu alternatives
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Guesty Lite
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Smoobu pricing
Pricing plans
Pricing details:
User opinions about Smoobu price and value
Value for money rating:
Of 28 reviews that provide robust commentary on Smoobu's price and value, mention it in a positive light.
Most users consider Smoobu a cost-effective solution, highlighting its competitive pricing compared to other channel managers and appreciating that many features, such as automation tools and pricing integrations, are included in the base plan. Reviewers indicate the price-performance ratio is favorable, especially for small businesses or those starting out. Some users say the subscription is reasonable and the software offers good value for the functionalities provided. Some reviewers feel pricing can be confusing or restrictive, especially regarding multiple listings or advanced discount options, and report dissatisfaction with recent price increases or regional pricing disparities.
, and
Smoobu integrations (17)
Integrations rated by users
We looked at 195 user reviews to identify which products are mentioned as Smoobu integrations and how users feel about them.
Integration rating: 4.3 (14)
“Our clients/members pay through stripe”
“Stripe is the merchant account that easily integrates with Funraise for all credit card and ACH transactions.”
Ilke H.
Operations and Finance Analyst
Integration rating: 4.9 (11)
Integration rating: 5.0 (6)
Integration rating: 5.0 (2)
Integration rating: 5.0 (2)
“I liked the ability to connect this.”
Anna K.
Founder and Operator
Other top integrations
Smoobu customer support
What do users say about Smoobu customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Smoobu customer support.
A large number of users highlight Smoobu's customer support as fast, friendly, and consistently helpful when issues arise.
Broad user base appreciates the professionalism and expertise of the support team, often noting their proactive and solution-oriented approach.
Widespread user sentiment values the ease of contacting support through various channels, with clear and timely communication.
Frequently reported by users, personalized assistance and detailed guidance during setup and problem-solving make the support stand out.
Support options
Training options
To see what individual users say about Smoobu's customer support, check out the review snippets below.
“I trialed 3 other softare vendors and Smoobu has the absolute most responsive customer service.”
Rick A.
Owner
“Great service and prompt help from [sensitive content hidden].”
Gary A.
owner
Smoobu FAQs
Smoobu has the following typical customers:
Small Business, Freelancers
These products have better value for money
Q. What is Smoobu used for?
Smoobu is a software that simplifies vacation rental management. Designed for experienced business owners and property managers, Smoobu offers a robust set of features to streamline operations and enhance guest experiences. The platform's Property Management System (PMS) allows users to manage all vacation rentals from a central point, providing an executive summary of key metrics. The integrated Channel Manager synchronizes calendars across multiple booking sites, eliminating the risk of double bookings. Smoobu's Booking Engine enables users to grow direct bookings and revenue by designing and updating a personalized booking system. The Guest Communication tools allow for personalized messaging and scheduled delivery, improving overall guest interactions. Smoobu's Website Builder feature helps users reach more guests by creating a customized website, generating a new revenue stream. The platform also offers a Guest Guide, dynamic pricing adjustments, detailed statistics, and the ability to manage team access, ensuring a seamless and efficient vacation rental operation. With industry-leading integrations and tailored solutions for a variety of property types, Smoobu is the comprehensive software choice for vacation rental businesses of all sizes.
Q. Does Smoobu support mobile devices?
Smoobu supports the following devices:
iPhone, Android, iPad
Q. What level of support does Smoobu offer?
Smoobu offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base
