Houzz Pro Features

Houzz Pro

Business management software for contractors and architects

4.47/5 (234 reviews)

Competitor Feature Comparison

Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Bid Management
Billing & Invoicing
Budget Control
Budget Management
Budget Tracking/Job Costing
Building Product Database
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Change Order Management
Client Management
Client Portal
Client Tracking
Collaboration Tools
Commercial
Communication Management
Contact Management
Contract/License Management
Contractor Management
Cost Database
Customer Accounts
Customer Database
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Design Management
Dispatch Management
Document Management
Document Storage
Electronic Payments
Electronic Signature
Email Marketing
Email Tracking
Estimating
Expense Tracking
File Sharing
Financial Analysis
Financial Management
For AEC Industry
GPS
Gantt/Timeline View
HVAC Estimating
Idea Management
Inspection Management
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Capture
Lead Distribution
Lead Management
Marketing Automation
Milestone Tracking
Mobile Access
Mobile Alerts
Mobile App
Mobile Signature Capture
Multiple Projects
Multiple User Accounts
Performance Metrics
Permit Management
Photo Capture
Plumbing Estimating
Progress Tracking
Project Accounting
Project Estimating
Project Management
Project Planning/Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Monitoring
Recurring Tasks
Reporting/Analytics
Reporting/Project Tracking
Residential
Sales Approval
Sales Pipeline Management
Sales Reports
Scheduling
Secure Login
Status Tracking
Subcontractor Management
Supplier Management
Task Management
Task Progress Tracking
Task Scheduling
Time & Expense Tracking
Time Tracking
Timesheet Management
To-Do List
Vendor Management
Warranty Tracking
What-if Analysis
Work Order Management
Workflow Management
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Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Bid Management
Billing & Invoicing
Budget Control
Budget Management
Budget Tracking/Job Costing
Building Product Database
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Change Order Management
Client Management
Client Portal
Client Tracking
Collaboration Tools
Commercial
Communication Management
Contact Management
Contract/License Management
Contractor Management
Cost Database
Customer Accounts
Customer Database
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Design Management
Dispatch Management
Document Management
Document Storage
Electronic Payments
Electronic Signature
Email Marketing
Email Tracking
Estimating
Expense Tracking
File Sharing
Financial Analysis
Financial Management
For AEC Industry
GPS
Gantt/Timeline View
HVAC Estimating
Idea Management
Inspection Management
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Capture
Lead Distribution
Lead Management
Marketing Automation
Milestone Tracking
Mobile Access
Mobile Alerts
Mobile App
Mobile Signature Capture
Multiple Projects
Multiple User Accounts
Performance Metrics
Permit Management
Photo Capture
Plumbing Estimating
Progress Tracking
Project Accounting
Project Estimating
Project Management
Project Planning/Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Monitoring
Recurring Tasks
Reporting/Analytics
Reporting/Project Tracking
Residential
Sales Approval
Sales Pipeline Management
Sales Reports
Scheduling
Secure Login
Status Tracking
Subcontractor Management
Supplier Management
Task Management
Task Progress Tracking
Task Scheduling
Time & Expense Tracking
Time Tracking
Timesheet Management
To-Do List
Vendor Management
Warranty Tracking
What-if Analysis
Work Order Management
Workflow Management
Visit WebsiteCompare App
Accounting Integration
Activity Dashboard
Activity Management
Activity Tracking
Alerts/Notifications
Bid Management
Billing & Invoicing
Budget Control
Budget Management
Budget Tracking/Job Costing
Building Product Database
CRM
Calendar Management
Calendar Sync
Calendar/Reminder System
Change Order Management
Client Management
Client Portal
Client Tracking
Collaboration Tools
Commercial
Communication Management
Contact Management
Contract/License Management
Contractor Management
Cost Database
Customer Accounts
Customer Database
Customer Management
Customer Portal
Customizable Branding
Customizable Fields
Customizable Templates
Data Import/Export
Design Management
Dispatch Management
Document Management
Document Storage
Electronic Payments
Electronic Signature
Email Marketing
Email Tracking
Estimating
Expense Tracking
File Sharing
Financial Analysis
Financial Management
For AEC Industry
GPS
Gantt/Timeline View
HVAC Estimating
Idea Management
Inspection Management
Invoice Management
Invoice Processing
Job Costing
Job Management
Job Scheduling
Job Tracking
Lead Capture
Lead Distribution
Lead Management
Marketing Automation
Milestone Tracking
Mobile Access
Mobile Alerts
Mobile App
Mobile Signature Capture
Multiple Projects
Multiple User Accounts
Performance Metrics
Permit Management
Photo Capture
Plumbing Estimating
Progress Tracking
Project Accounting
Project Estimating
Project Management
Project Planning/Scheduling
Project Templates
Project Time Tracking
Project Tracking
Project Workflow
Projections
Proposal Generation
Purchase Order Management
Purchasing & Receiving
QuickBooks Integration
Quotes/Estimates
Real Time Monitoring
Recurring Tasks
Reporting/Analytics
Reporting/Project Tracking
Residential
Sales Approval
Sales Pipeline Management
Sales Reports
Scheduling
Secure Login
Status Tracking
Subcontractor Management
Supplier Management
Task Management
Task Progress Tracking
Task Scheduling
Time & Expense Tracking
Time Tracking
Timesheet Management
To-Do List
Vendor Management
Warranty Tracking
What-if Analysis
Work Order Management
Workflow Management
Visit WebsiteCompare App

Mobile apps

iOS App


344 reviews

Requires iOS 13.0 or later. Compatible with iPhone, iPad, and iPod touch.

Android App


77 reviews

Houzz Pro Feature Reviews

25 reviewers had the following to say about Houzz Pro's features:

Joyotu S.

Great Platform to get organized

2021-02-02

It is a good platform for a starter company, with all the basic features needed for a complete workflow management.

Pros

- Lead generation & customer communications. - Estimating, basic pricing. - Scope change is good - Property details, based on the address

Cons

Integration with Quickbooks Email marketing - all the contacts are available in the system, but needs to be exported to another platform for follow-up

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Tan T.

Awesome

2021-02-02

Pros

It keeps my contacts and leads very well

Cons

Contact management and lead management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Sylvia F.

Architect, President

2021-02-02

I use the leads and an getting some useful leads but they are generally for smaller projects.

Pros

Project leads, contact info and project location, description of their projects and budget.

Cons

I don't need the project management or billing features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Sheeja N.

Good Management tool for leads and projects

2021-04-28

A place to manage all the projects and products list.

Pros

Leads capturing and management are easy with Houzz Pro.

Cons

Another helpful feature would be to have overall project time management for all the projects rather than individual.

Rating breakdown

Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Occasionally

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael B.

Outstanding Customer Support and Lead Generation

2021-02-05

Our excellent account management provided by our Client Success Manager, [SENSITIVE CONTENT HIDDEN], has truly been a huge benefit to our company.

Pros

The software is continuously changing and adapting into a very robust CRM program, as well as a project management program.

Cons

We are still digging into all aspects of this software so we are really not in a spot yet to state what we do not like of the software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Monica E.

Important Product

2021-02-02

We have considered Houzz Pro to be an important tool for communicating with our design clients.

Pros

Having a profile and using the project management tool for organizing our professional photography is easy to set up and maintain.

Cons

The room design and layout tool could be more user friendly but it still is a good solution for quick renderings.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marisa L.

ML Design review of Houzz Pro

2021-05-13

Houzz Pro helped me solve my 'reach' and it provides a one stop shop as both a marketing/advertising tool, CRM, project management and sourcing of products.

Pros

Insights are impactful as well as project management capabilities.

Cons

When matched with a potential client...the online form asks for full name but most often potential clients only enter their first name which makes for awkward or unprofessional first contact

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael D.

Back office automation and CRM

2021-02-22

The dashboards and lead CRMs are excellent, as are the email prompts re leads.

Pros

The CRM, especially for lead management and HOUZZ traffic insights, is excellent.

Cons

I think the software is great for a small shop, however as a company grows there could be more features.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Blake E.

Experts in Home and Garden

2021-05-14

Pros

Management and integration Everything i

Cons

e-signature's names would help streamline the process a bit better

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Dave M.

Houzz Pro Review

2021-05-21

The issue with managing and responding to leads has been simplified.

Pros

The dashboard helps put the business is a snapshot of where interest generated, leads, existing projects, and marketing analytics stand.

Cons

The estimating feature which needs constant updating.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Blake R.

Blakes Of Sydney - definitely worth the investment

2021-03-22

From gaining new clients and managing the sales cycle while on the run, to the comprehensive backend analytics, Houzz is the complete platform that I trust.

Pros

Comprehensive backend analytics 3. Managing the sales cycle while on the run 4.

Cons

Viewing them in the vertically listing would be ideal in alphabetical order for me to find them quickly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
DONNA M.

My Experience using HOUZZ for my Business Exposure and Growth Goals

2021-02-03

Houzz Pro has gotten better and the interface, which I have the hardest time with, is constantly evolving.

Pros

HOUZZ is a strong visual platform, and then from there the other tools follow.

Cons

The cost is initially intimidating, but with use and commitment to utilizing the tools, it has paid off for our business.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Kay R.

Navigating Houzz

2020-10-29

I am not one to be afraid to click buttons and try to figure things out for myself, but when that approach has been less that successful, the support staff and account managers have been amazing.

Pros

I love the fact that everything relating to the management of my business can be found in one place.

Cons

Being a designer new to Houzz, I am never quite sure if my electronic replies to leads are reaching potential clients. I will typically sent an electronic response prior to reaching out by phone. I would love some kind of notification when my replies have been received and read, even if a lead selects another designer and chooses not to respond to my communication.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Luther w.

Satisfied Pro

2021-04-12

I am primarily using Houzz for lead management. Though I realize they offer more in regard to office management and trade purchasing, I have not transitioned from current habits and softwares.

Pros

A popular clearing house for displaying our work, attracting and managing clients.

Cons

Being directly connected to a potential client by a computer on the phone, when they have no idea who you are or why your are calling at what is usually an inconvenient time for them.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Lisa G.

Landscaping HOUZZ review

2021-06-04

Overall the experience has been good with many leads generated. The sales person has to be on top of the leads and pursue them to see which ones are real and achievable. Good source of sales!

Pros

Ease of use and the management representative also helped to understand the enhanced features.

Cons

Missed calls that clutter up the lead box.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Wayde B.

Houzz Pro Works for Me

2020-12-01

I'm all for systems which help me work more efficiently and boost the my customers experience. Houzz Pro ticks that box.

Pros

Houzz Pro provides me with a powerful tool to hold and source information for effective management of leads through to commenced projects.

Cons

I can't find anything negative about the functional areas that I use.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tali H.

Im not using it, even though Im paying for it

2021-01-05

I paid for 2 years and although I got some leads, none turned into an actual client/contract. I found out about a lot of the features only this month, after I decided to end the contract.

Pros

I liked the analytics. I didn't use anything else.

Cons

Other features like lead management did not work out for me, and I don't purchase pieces for my clients .

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

5/10
Source: Capterra
Helpful?   Yes   No

Response from Houzz


Hi There-

Thank you so much for your feedback and we are sorry to hear that we our product did not meet your business needs.

If you are open to discussing directly with our team, please don't hesitate to reach out!

Thank you,

The Houzz Team

Read more
Jonathan A.

Bang for your buck

2020-12-03

I was able to move my business from Massachusetts to Maine without having to spend time getting jobs by word of mouth.

Pros

The software makes it easy to keep all my leads and projects in one place and is pretty intuitive.

Cons

The estimate and quote software is pretty basic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Laura G.

Even more than I expected !!!

2021-02-03

more than I expected!

Pros

I've utilized many of the tools, from website management to projects....it's amazing!

Cons

none so far....really ! great tech support too!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Marino S.

Sunnylea Homes is extremely pleased with the service of Houzz Pro

2021-02-04

[SENSITIVE CONTENT HIDDEN] does an excellent job help manage our account and help keep us on track in order to make our account the best it can be.

Pros

The organization it brings to the leads that are generated to the program

Cons

none, its a clean interface that helps keep track of all of our analytics regarding our leads

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
eugene s.

Lots of features, not quite mature

2020-12-02

--positive overall. Having periodic check-ins with relationship manager has been great. --looking forward to seeing how these applications mature over time.

Pros

--a great array of tools ranging from CRM to analytics to design tools

Cons

--CRM not as full featured on mobile, for example email templates on desktop are not available on mobile --Analytics are great for seeing MoM comparisons with our own numbers, but would be nice to see how we are doing against our competition as well (city, region, state, national) in order to measure true effectiveness --design tools are a bit buggy, for example living room furniture doesn't seem to load properly in floor planning tool and no apparent way to import an existing floor plan CAD file to save on re-drafting time.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kristie W.

Houzz Pro has helped our business!

2021-02-03

Pros

The most impactful feature is having all of our leads with their contact information and project information all in one place.

Cons

Still learning the estimating feature and it may take some time to learn.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Michael B.

Remodel Handyman-

2021-02-02

Good ROI on investment, but Mobile app has a lot to improve on.

Pros

The real time access to customers, integrated platform with predefined templates and estimate lists.

Cons

The invoice system is garbage!! WE should be able to create a manual invoice, and or take single time payments, even after

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Ike D.

Decent Software

2021-02-02

We really started using the software about 3 months ago. Lot of data had to be fed in based on our requirements.

Pros

Getting a contract sign electronically.

Cons

Sending files to sub contractors is not feasible without giving them access to project details.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Annette B.

"Marketing, Production and Financial Tools that show promise for professionals"

2021-05-27

As a former creative director, I directed her with my vision to see through every detail of the profile, our projects and the website design/content.

Pros

Learning and using the Leads and Projects features/functions has been a good way to track jobs as long as you have a dedicated person managing it.

Cons

So, while we like the Estimate, Invoices and Change Order tools provided by Houzz Pro, we still need to have our bookkeeper "re-enter" these once a month into QBdesktop to keep track of everything.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more