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Applause
Employee engagement software
Table of Contents
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Applause - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: August 2025
Applause overview
What is Applause?
Applause is an employee engagement software platform designed for field service companies seeking to enhance team performance and customer satisfaction. The system features real-time scorecards that provide managers with immediate visibility into employee performance metrics without requiring extensive data analysis. These scorecards establish clear expectations for service professionals while simultaneously tracking their achievements against key performance indicators.
The platform incorporates automated incentive mechanisms that streamline the process of collecting and attributing customer reviews to specific employees. This automation eliminates the manual labor previously required to match feedback with staff members and enables instant bonus distribution when employees generate positive customer experiences. Applause also facilitates digital tipping, allowing customers to directly reward exceptional service while providing valuable feedback that contributes to improved Net Promoter Scores and online reputation management.
Key benefits of using Applause
2. Measure - The solution configures performance targets and show progress, so everybody is on the same page.
3. Incentivize - Applause delivers performance bonuses when techs hit the metrics that matter for business.
4. Engage - Applause's AI platform helps reply to customer feedback, and perfectly time requests for reviews, referrals, tips, and upsells.
5. Grow - It reduces turnover, improve CSAT, generate more reviews, increase recurring revenue, and get more lifelong customers.
Starting price
Alternatives
with better value for money
Applause’s user interface
Applause reviews
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No reviews
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- Customer support
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Applause's features
Applause alternatives
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Applause pricing
Pricing plans
Pricing details:
Applause Essentials
No pricing info
Features included:
- Online Reviews
- Bonusing
- Tipping
- Net Promoter Score (NPS)
- Referrals
- Scorecards Lite
- Leads
- AI Auto-Responder
- API Access
- Competitions
Applause Essentials Plus
No pricing info
Features included:
- Online Reviews
- Bonusing
- Tipping
- Net Promoter Score (NPS)
- Referrals
- Scorecards
- Leads
- AI Auto-Responder
- API Access
- Competitions
- Expectations
- Focus Metrics
- Auto-Bonusing
- Additional CRM Metrics
- Historical Context
- Power Scores
Applause Scorecards
No pricing info
Features included:
- Scorecards
User opinions about Applause price and value
Value for money rating:
Applause integrations (24)
Applause support options
Typical customers
Platforms supported
Support options
Training options
Applause FAQs
Applause has the following pricing plans:
Pricing model: Subscription
These products have better value for money
Q. Who are the typical users of Applause?
Applause has the following typical customers:
Large Enterprises, Mid Size Business, Small Business
Q. What languages does Applause support?
Applause supports the following languages:
English
Q. Does Applause support mobile devices?
Applause supports the following devices:
Android, iPad, iPhone
Q. Does Applause offer an API?
Yes, Applause has an API available for use.
Q. What other apps does Applause integrate with?
Applause integrates with the following applications:
Evolve, OptimoRoute, Pocomos, Verizon Connect, Pool Brain, PestPac, Azuga Fleet, RealGreen, Housecall Pro, Aspire, MaidCentral, ServiceTitan, Briostack, Linxup, Jobber, Skimmer, Service Autopilot, ZenMaid, GorillaDesk, ServSuite, FieldRoutes, Service Fusion, Samsara, Geotab
Q. What level of support does Applause offer?
Applause offers the following support options:
Email/Help Desk, FAQs/Forum, Knowledge Base, Chat