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Apptivo
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Table of Contents
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Apptivo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Apptivo overview
What is Apptivo?
Apptivo is a sales & marketing tool which provides the tools including lead management, an opportunity pipeline with intuitive dashboards, campaign management, and flexible workflow tools including marketing automation. Everything is completely accessible from Android or iOS devices and integrated with Office365 & G Suite. The Apptivo CRM starts with a simple contact management system with slick integrations such as automated email conversation tracking, or automated call logging. The solution offers a complete set of sales tools for lead management, activity tracking, pipeline visualization, and automated workflow, as well as integrated quoting, to generate estimates from the pipeline and email professionally branded PDFs to customers. Apptivo’s apps also include integrated email marketing to launch targeted campaigns to contact lists, and track exactly who is reading & clicking on messages. Implement marketing automation to plan out detailed sequences of when the team should be following up with prospects, and when they should be received personalized automated messages. Apptivo offers much more than just a CRM. The platform includes apps that help in all areas of business such as help desk, invoicing, project management, procurement, and more. All apps are designed to resolve around the CRM, providing a complete 360° view of each customer. Apptivo allows users to define their company territories, markets, and their market segments; each of these properties can then be used to search and sort customer accounts by.
Who uses Apptivo?
Reviews for Apptivo come from a wide variety of industries, including Information Technology and Services (6% of reviewers), Financial Services (6%), and Construction (5%). The most frequent use case for Apptivo cited by reviewers is CRM (72% of reviewers).
What do users say about Apptivo pricing?
Most reviewers indicate that Apptivo offers excellent value for money, citing affordable pricing and extensive features. Some users report that costs rise with more users, and a few mention expensive professional implementation.
Starting price
per month
Pros & Cons
Responsiveness
Simplicity
Affordability
Stability
Correspondence
Transactions
Apptivo’s user interface
Apptivo pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.3
Ease of use
4.2
Customer support
4.7
Reviews sentiment
What do users say about Apptivo?
Reviewers indicate Apptivo offers strong customization, a wide range of features, and responsive customer support, especially through its in-app chat. They find it affordable, scalable, and helpful for managing sales, projects, and customer relationships, with many appreciating its flexibility and integration options for different business needs.
They report the interface is generally user-friendly but can feel outdated or complex, with some features requiring a learning curve. Some mention occasional bugs, slowdowns, or missing features, but say support teams address issues quickly. They note setup and customization can be challenging without technical knowledge, yet value the overall functionality and support.
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Who uses Apptivo?
Based on 708 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Apptivo's key features
Most critical features, based on insights from Apptivo users:
All Apptivo features
Features rating:
Apptivo awards
Apptivo alternatives
Apptivo
Starting from
15
/user
Per month
Less Annoying CRM
Starting from
15
Per month
Zendesk Suite
Starting from
55
Per month
BoldTrail
Starting from
No pricing info
Apptivo pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- 100 Custom Dashboards
- 24 X 7 Support + SLA + Account Manager
- 300 Workflows
- 500 Custom Fields Per App
- 65 Apps
- Custom Integration
User opinions about Apptivo price and value
Value for money rating:
Of 107 reviews that provide robust commentary on Apptivo's price and value, 90% mention it in a positive light.
Most reviewers indicate that Apptivo offers great value for money, highlighting its affordability and extensive functionality. They appreciate the cost-effective pricing per user, which allows organizations to scale as they grow. Users find the software to be comprehensive, customizable, and easy to use, making it suitable for small and medium-sized enterprises. Many reviewers mention that Apptivo provides a lot of features at a reasonable price, with some noting that it is more affordable than other options on the market. The availability of a free version with limited customization is also appreciated. However, some users report that costs can increase significantly if multiple users need access, and a few mention issues with performance and expensive professional implementation. Despite these drawbacks, the majority of users feel that Apptivo delivers excellent value for the price.
, and
To see what individual users think of Apptivo's cost and value, check out the review excerpts below.
Jessica N.
I.T. & Marketing Manager
Apptivo integrations (31)
Integrations rated by users
We looked at 708 user reviews to identify which products are mentioned as Apptivo integrations and how users feel about them.
Integration rating: 4.8 (4)
“Used with the Targets app to enable sign up to specific information/lists. Easy to set up and sound.”
Dawn B.
Marketing Manager
Integration rating: 4.5 (2)
“Automatic mail sync with customer contacts. It was initially not very stable, now really useful”
Marcel O.
CFO
Integration rating: 3.0 (1)
“Working on improving integration to be more POS-like; critical for us to have a great customer experience when we engage with a customer using our mobile tablets. Current integration unable to use card reader for payment and no option for customer to enter tips. Payment integration more e-commerce focused than virtual POS. Hoping customization can be done to achieve a quality POS-interface in the field. Apptivo feels than can accomplish this integration, but we haven't started that project as yet.”
Mallard O.
COO
Integration rating: 4.0 (1)
“all emails are initiated through Outlook and captured (i.e., attached, associated) in Apptivo”
Bill B.
Director, Investor Relations
Integration rating: 4.7 (6)
Integration rating: 4.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Apptivo customer support
What do users say about Apptivo customer support?
Customer support rating:
We analyzed 247 verified user reviews to identify positive and negative aspects of Apptivo customer support.
Widespread user sentiment highlights Apptivo's customer support as responsive, knowledgeable, and quick to resolve issues.
A portion of users appreciate the 24/7 availability of support, making it easy to get help at any time, even across time zones.
Multiple users note the team's patience and willingness to guide them step by step, even for non-technical or new users.
A fair number of reviewers value the hands-on, personalized assistance, including screen sharing and direct troubleshooting.
Support options
Training options
To see what individual users say about Apptivo's customer support, check out the review snippets below.
“The ability to further customise it to our specific needs, through the support of their friendly, professional services team, guaranteed that it would tick all of our boxes.”
Heath B.
IT Manager
“Technical support during the build was frustrating at times due to the time difference and bad connections on calls made communicating difficult at times but overall the Apptivo team did a great job addressing our needs and were patient with us when our focus was diverted to other things.”
David B.
VP Business Development
“I just started using the program for our wholesale side of our company, and its been very good, but the customer service is really the reason I am reviewing this, they went as far as connecting to my own computer and spent a good 20 min just to find out it was my mistake not theirs, but they were still helpful and never were upset at the fact that i missed something simple that created the issue i was having... ”
david h.
owner
Apptivo FAQs
Apptivo has the following pricing plans:
Starting from: $15.00/month
Pricing model: Subscription
Free Trial: Available
Q. What are the benefits of using Apptivo?
Q. Who are the typical users of Apptivo?
Apptivo has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Apptivo support?
Apptivo supports the following languages:
English
Q. Does Apptivo support mobile devices?
Apptivo supports the following devices:
Android, iPad, iPhone
Q. Does Apptivo offer an API?
Yes, Apptivo has an API available for use.
Q. What other apps does Apptivo integrate with?
Apptivo integrates with the following applications:
authorize.net, Google Forms, Microsoft Outlook, PayPal, Dropbox Business, QuickBooks Online Advanced, Gmail, OneDrive, Google Workspace, Google Drive, WordPress, Stripe, Slack, Google Contacts, Microsoft 365, Asterisk, Fuze , RingCentral Engage Voice, Google Calendar, Google Maps, Xero, Operations Hub
Q. What level of support does Apptivo offer?
Apptivo offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base
