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Apptivo
5
391
4
252
3
51
2
9
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
CRM solution for managing customer accounts
Table of Contents
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Apptivo - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
Apptivo overview
Based on 708 verified user reviews
What is Apptivo?
Reviews for Apptivo come from a wide variety of industries, including Information Technology and Services (7% of reviewers), Financial Services (6%), and Construction (5%). The most frequent use case for Apptivo cited by reviewers is CRM (72% of reviewers).
What do users say about Apptivo pricing?
Most reviewers indicate Apptivo offers strong value for money, with affordable pricing and extensive features. Some users report costs can rise for larger teams or with extra modules, and multi-user environments may be pricey.
Starting price
per month
Pros & Cons
Customer Tracking
Customer Support
Sales Management
Customization
User Interface
Data Import and Export
Apptivo’s user interface
Apptivo review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.7
Features
4.3
Ease of use
4.2
Customer support
4.7
Reviews sentiment
What do users say about Apptivo?
Users say Apptivo offers strong customization, robust features, and affordable pricing, making it suitable for a range of business needs like sales management, project tracking, and CRM. They appreciate the responsive customer support, especially the 24/7 live chat, and find the platform flexible enough to tailor to their processes with help from the support team when needed.
Reviewers report that while Apptivo is generally intuitive and user-friendly, some find the interface outdated and certain functions complex or buggy. They mention occasional technical issues, a learning curve for new users, and note that documentation and some features could be improved.
Select to learn more
Who uses Apptivo?
Based on 708 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Apptivo's key features
Most critical features, based on insights from Apptivo users:
All Apptivo features
Features rating:
Apptivo alternatives
Apptivo
Starting from
15
/user
Per month
Less Annoying CRM
Starting from
15
/user
Per month
HubSpot CRM
Starting from
20
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
Apptivo pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- 100 Custom Dashboards
- 24 X 7 Support + SLA + Account Manager
- 300 Workflows
- 500 Custom Fields Per App
- 65 Apps
- Custom Integration
User opinions about Apptivo price and value
Value for money rating:
Of 97 reviews that provide robust commentary on Apptivo's price and value, mention it in a positive light.
Most reviewers indicate that Apptivo delivers strong value for money, highlighting its affordability relative to the extensive range of features and modules included in each plan. They appreciate that Apptivo offers a free version with substantial functionality, allowing users to try out the software before committing to a paid plan. Most users consider the pricing structure flexible, with the ability to start with a single app and add more as business needs grow, which they find cost-effective for startups and small businesses. Reviewers appreciate that many essential apps are included at no extra charge, and they note that the paid plans remain reasonable, especially compared to other CRM and ERP solutions. They also mention that Apptivo’s robust functionality and customization options are typically available without hidden fees, and that the cost savings allow them to provide access to more users. Some reviewers find the software’s value particularly compelling when compared to higher-priced competitors. However, some users report that costs can increase if many employees require access, and a few feel that the application can become pricey or that the tradeoff between price and performance is not always favorable for larger teams.
, and
Apptivo integrations (21)
Integrations rated by users
We looked at 708 user reviews to identify which products are mentioned as Apptivo integrations and how users feel about them.
Integration rating: 4.8 (9)
“Helps keep track of all communications through Outlook and immediately import documents through Word.”
Mark A.
IT Manager
Integration rating: 4.4 (7)
Integration rating: 4.3 (7)
Integration rating: 4.8 (6)
“We integrate our website with our google ads account for better data collection.”
Heldor G.
Marketing Manager
Integration rating: 4.3 (3)
Integration rating: 3.5 (3)
“we must have click to dial and we must have a cost effective phone option”
Sarah H.
Assistant manager
Apptivo customer support
What do users say about Apptivo customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Apptivo customer support.
Widespread user sentiment highlights Apptivo's customer support as responsive, knowledgeable, and quick to resolve issues.
A significant portion of users appreciate the 24/7 availability and ease of accessing support through multiple channels, including in-app chat.
Broad user base values the team's patience, professionalism, and willingness to provide hands-on guidance and screen sharing.
Frequently reported by users, the support team is proactive in customizing solutions and incorporating user feedback efficiently.
Support options
Training options
To see what individual users say about Apptivo's customer support, check out the review snippets below.
“The ability to further customise it to our specific needs, through the support of their friendly, professional services team, guaranteed that it would tick all of our boxes.”
Heath B.
IT Manager
“valuable services to include many things that I need to run my business”
Oran B.
CEO
Apptivo FAQs
Apptivo has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Apptivo used for?
Apptivo is a sales & marketing tool which provides the tools including lead management, an opportunity pipeline with intuitive dashboards, campaign management, and flexible workflow tools including marketing automation. Everything is completely accessible from Android or iOS devices and integrated with Office365 & G Suite. The Apptivo CRM starts with a simple contact management system with slick integrations such as automated email conversation tracking, or automated call logging. The solution offers a complete set of sales tools for lead management, activity tracking, pipeline visualization, and automated workflow, as well as integrated quoting, to generate estimates from the pipeline and email professionally branded PDFs to customers. Apptivo’s apps also include integrated email marketing to launch targeted campaigns to contact lists, and track exactly who is reading & clicking on messages. Implement marketing automation to plan out detailed sequences of when the team should be following up with prospects, and when they should be received personalized automated messages. Apptivo offers much more than just a CRM. The platform includes apps that help in all areas of business such as help desk, invoicing, project management, procurement, and more. All apps are designed to resolve around the CRM, providing a complete 360° view of each customer. Apptivo allows users to define their company territories, markets, and their market segments; each of these properties can then be used to search and sort customer accounts by.
Q. Does Apptivo support mobile devices?
Apptivo supports the following devices:
Android, iPad, iPhone
Q. What level of support does Apptivo offer?
Apptivo offers the following support options:
Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base
