Calendly Features

Calendly

Meeting and appointment scheduling software

4.63/5 (290 reviews)

Calendly Feature Summary

  • API access
  • Team availability dashboard
  • Calendar integrations
  • Pooled team availability
  • Team scheduling
  • Event scheduling
  • Automatic email notifications
  • Automatic email notifications
  • Group events
  • Minimum scheduling notice
  • Automated reminders
  • Customizable email templates
  • Personalized invitation link
  • Microsoft Outlook integration
  • Customizable branding
  • Unlimited event types
  • Personal availability preferences
  • Buffer time between meetings
  • Secret events
  • Minimum scheduling notice
  • Team availability dashboard
  • Activity tracking
  • Collaboration tools
  • iCalendar support
  • Real-time notifications
  • Mobile alerts
  • Email alerts
  • Reporting & statistics
  • Knowledge base
  • Auto-assigned meetings

Customer Management Feature Comparison

Most popular features of all Customer Management apps

API (289 other apps)
Activity Dashboard (154 other apps)
Activity Tracking (106 other apps)
Automatic Notifications (142 other apps)
Automatic Reminders (140 other apps)
CRM Integration (101 other apps)
Calendar Management (134 other apps)
Contact Database (101 other apps)
Custom Fields (113 other apps)
Customer Database (107 other apps)
Customizable Branding (135 other apps)
Customizable Reporting (118 other apps)
Customizable Templates (115 other apps)
Data Import/Export (133 other apps)
Electronic Payments (106 other apps)
Email Integration (131 other apps)
Mobile Integration (108 other apps)
Reporting & Statistics (138 other apps)
Social Media Integration (118 other apps)
Third Party Integration (146 other apps)

Competitor Feature Comparison

Calendly Feature Reviews

25 reviewers had the following to say about Calendly's features:

Anonymous
A verified reviewer

Simple and user-friendly scheduling application

2018-05-02

Pros

Calendly is easy to use and allows easy management of schedules and activities. It's ability to integrate with Google calendar is also quite helpful when receiving alerts and reminders

Cons

The team could also work on more functionalities such as integrating international holiday calendars for different countries

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer

Simple and Affordable Scheduling for Patients

2018-04-14

Simple affordable calendar management

Pros

Our clinic partners love the ease of collecting appointments and the ability to sync with Google calendar.

Cons

The integrations primarily work with Salesforce but it would be great if it could seamlessly integrate with other CRMs and patient management tools.

Rating breakdown

Ease of use
Features

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
A verified reviewer

I have a secretaire !

2018-03-21

I work like a pro !

Pros

I love the reminders emails who helps my clients a lot.

Cons

It would be great if it could be customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Bill Stathopoulos

Makes scheduling appointments easy & fun

2017-01-10

It is also super convenient since all new meetings are automatically synced with my Google Calendar.

Pros

Integrations, pre-populated fields

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Morgan Elliott

Easy to use and a great scheduling system!

2018-07-10

Easy scheduling for clients, low costing software, easy to integrate, accept payments.

Pros

You can create many different event options for your time, create different time blocks, schedule in time before and after each block as a buffer, option to be paid for that schedule block, integrates with many different apps.

Cons

Maybe just the fact that you can't customize your calendar page for your clients.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Joseph Zuccaro

Great UX for people you want to schedule with you

2018-06-25

Very easy set up and my contacts were quick to embrace it and use it to schedule appointments with me.

Pros

Great Google Calendar integration too as well as Wordpress integration.

Cons

It would be nice if they had an integration with either Act-On or SharpSpring, and specifically SharpSpring because that is competing head to head with HubSpot.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jack Dorney

A great tool for avoiding the scheduling back-and-forth

2018-03-16

I'm able to provide my clients with my availability and the option to book a time on my calendar, so we don't have to go back and forth on when/where to meet.

Pros

The interface is stark (customizable branding is premium), but for the most part it looks good and is easy enough to use for most clients to figure out.

Cons

Integration with Google Calendar is free, but any further integrations are premium - understandable, but I would love to have Calendly schedule Zoom meetings without the need for licensing both solutions and Zapier.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
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Laura W.

Reasonably priced and powerful calendar

2018-08-16

Pros

It performed rather well, and offers the expectable features of an integrated calendar. It's handy being able to select blocks of time or even entire days when you are not available.

Cons

It was tempting to settle for Calendly but I went for Acuity's branding and design customisation and payment integrations.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Free Trial

Frequency of use: Other

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Ed Giorgi

Pencil you in

2018-08-16

Over all it is a great tool, and I reccomend it to my co workers.

Pros

It is very customizable, and great during client interface + Plug in to google calendar.

Cons

Possibly a feature to make the url more customizable.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Rohit Prasanna

Simple way to setup your appointments

2018-09-20

Pros

Easy to customize links.

Cons

Automatic notification should be sent to mobiles also as push notifications.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Shauna Wortinger

Verified Reviewer

Helped me schedule my days

2017-08-10

Integrates with GoToMeeting and it automatically sets up and sends the meeting links.

Pros

Like that my clients can schedule time without my assistance

Cons

Doesn't integrate with Zoom meetings without using an additional app.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Calendly

There are other programs that have similar features, you just have to find the one that is best for your business.

Source: GetApp
Helpful?   Yes   No
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Pat Crosscombe

Verified Reviewer

Setting up demos using Calendly for scheduling

2018-07-25

Pros

Now that I'm on a paid Calendly subscription the email reminders are automatically sent to the client and I don't have to remember to do this.

Cons

There is very little to dislike about Calendly. One feature I would love to have is email validation for when a user submits their email address.

Rating breakdown

Value for money
Ease of use
Features

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10
Source: GetApp
Helpful?   Yes   No
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Wendy Neal

Great free tool for scheduling calendar events, integrates with your Google calendar and WordPress

2018-07-05

They can simply pop onto my Calendly calendar and choose a time from my available slots that works best for them.

Pros

Also the free option is more than sufficient for my needs, however if you need more customization or just don't want to see the Calendly branding, it is relatively inexpensive to upgrade.

Cons

I wish you could choose custom colors for event types.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Anonymous
( company, 201-500 employees)

Best way to let your clients over contacts plan calls and meetings. No need for back and forth mails

2018-05-12

A time saving tool

Pros

UI is excellent. Easiness to integrate with Microsoft outlook calendar.

Cons

Nothing much. It's a simple tool. There can be few more self help video clips for a rather not so tech savvy user.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Osa Las

Schedule the perfect time to meet

2018-08-05

A great introduction to calendar scheduling

Pros

It's easy, it integrates with google and it makes it easy to book opportunities to generate an income.

Cons

I would like to have some more auto-generated options for reminder emails.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Jeroni Vinyet Panadès

Sweet

2018-05-04

Now I don't lose or forget any meeting.

Pros

Easy to configure with a clean dashboard. A lot of integrations everywhere and all with a reasonable price.

Cons

I don't understand why there isn't the option of currency on calendly payments. I miss the integration with a popular chat like intercom and drift.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

9/10
Source: Capterra
Helpful?   Yes   No
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Tim Thyne

Love it! Best booking software we've used as a team

2016-10-03

Both for personal calendar schedule and team scheduling.

Pros

Design Easy-to-use Great support Powerful integrations

Cons

None!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Recommendations to others considering Calendly

Use it! :-)

Source: Capterra
Helpful?   Yes   No
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Anonymous
Founder (Computer Software company, 11-50 employees)
Verified Reviewer

I love the product but ...

2018-01-09

Pros

Easy to use, easy to configure, one of the best when you are a team that work together on an activity.

Cons

We are not able to track our success or lack of the same driving our customers to set up training or demo sessions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10
Source: GetApp
Helpful?   Yes   No
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Ron Elius Santos

One of the most flexible Scheduling Software in the market

2018-07-31

I love the simple UI and UX of this Software.

Pros

I cannot stress enough how Calendly can customize your experience if you love certain Branding to be removed or to add, Calendly can do it for you.

Cons

The Availability function to your Calendar, this is for me is confusing, you need to highlight first the day you want to be available until the date of your availability.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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Laurel Grey

Verified Reviewer

Calendly top notch for 1-1 bookings

2016-06-23

I've been using Calendly for over a year. At first I was put off by the fact that you couldn't embed Calendly in your website, but that's available now. I use it for all my training and 1-1 bookings and it is AWESOME.

Pros

- Clean user interface - Embeddable within your website - You can hide certain types of appointments - Ease of collaboration with team members

Cons

- A bit difficult to integrate with different calendars - Sometimes confusing for people booking if they need to select their own location

Rating breakdown

Value for money
Ease of use
Customer support

Time used: 1-2 years

Source: GetApp
1 of 1 people found this review helpful
Helpful?   Yes   No
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Gary Duell

No experience with customer support because I haven't needed any. Great buy!

2018-03-05

Makes it very easy for people to plug themselves into my calendar without having to reach me in a timely manner by phone, text or email.

Pros

Ease of integration with Google calendar, simple and quick event design & customization.

Cons

More color choices to distinguish events from each other. These are highlighter colors so I realize they can't be solid colors. Maybe some other method of distinguishing events, like emojis.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
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David Martell

Verified Reviewer

Great way to get your schedule out there

2017-01-26

Fully integrates with my Google Calendar so they can see when I'm available.

Pros

Free app works very well. Integrates seamlessly with Google Calendar.Easy Set up.

Cons

The features are pretty basic.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Calendly

I do not have any recommendations.

Source: GetApp
Helpful?   Yes   No
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Mary Lo

Simple way to schedule meetings

2018-04-20

Pros

We use this service integrated with our email and pitches to schedule 30 minute consultations.

Cons

Primarily integrates with Salesforce but through zapier you can configure other CRMs. Works great with Chrome and Gsuite.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Rivkah Magnus

I love Calendly! It's super easy for my clients to schedule appointments.

2018-02-02

Pros

Integration with google calendar and scheduling options, as well as ease of use for clients to schedule appointments and cancel, if needed.

Cons

Specifically, the title and event details that are integrated with my google calendar.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Source: Capterra
Helpful?   Yes   No
Read more
Emilia Enakhena

Back and forth emails slow communication at work.

2018-08-01

Pros

Also the ability to set buffer time frame between one schedule and another ,has ensured I am able to create provision for meetings continuing beyond their pre-planned time schedule.While also sorting out time zone differences between my organization and clients ,ensuring there is no confusion and all parties pick the correct time in their own time zone.

Cons

We have received very few complaints from some of our clients ,complaining they did not receive a reminder notification from Calendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more