CM.com Pricing Plan & Cost Guide

CM.com

Web-based conversational commerce and payment solution

5.0/5 (5 reviews)

CM.com Pricing

Pricing model: Free, Subscription

CM.com is offered across three pricing plans, outlined below.

Essentials: €99/month
Business: €299/month
Enterprise: €499/month

Free Trial

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CM.com Pricing Reviews

2 reviewers had the following to say about CM.com's pricing:

Chris R.

Taking CM.com for a Test Drive

Used weekly for free trial
Reviewed 2020-04-14
Review Source: Capterra

My overall experience utilizing CM.com solutions was extremely positive and as my organization continues to evaluate solutions for effective and affordable customer messaging, I will keep them top of mind.

Pros
One of the things that stood out to me most about CM's software was the variety of solutions offered. I largely utilized the SMS suit including two-way SMS messaging and online messaging via campaigns and was impressed with the overall setup and ease of use when demoing both solutions. It truly was as easy as stated and provides business the opportunity to effortlessly communicate with our target audiences.

Cons
One of the features that I feel needs to be improved is the SMS campaign option and specifically the ability to identify whether one of the chosen selections is working. For example, when uploading a picture to a campaign I created, I had to upload the picture multiple times because there was no progress indicator that it was uploading. I would recommend that CM make adjustments to the UI so that the user can tell whether or not the selected action is taking place.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Mac C.

M&A Firm Reviews e-Signature and SMS Products

Used occasionally for free trial
Reviewed 2020-04-08
Review Source: Capterra

Signing up and getting started with CM.com platform was super easy. I was recommended it by a work friend so I decided to try it out. It was super easy to create an account and add both the sign and campaign apps to my portfolio. I started with the sign app as this could have the most functionality with what I do. It was intuitive and easy to figure out how to upload a document and send that document with fields. It had everything I would look for - e-signatures, ability to cc', add text and dates, etc..

Pros
Intuitive, easy to use from creating an account, adding both the sign and the campaigns apps to my dashboard, learning how and then actually going through the process of creating templates and campaigns, to scheduling them or sending them out immediately. From start to finish, it took me less than 30 mins to use. The process of using the apps were highly enjoyable and I can see value and ROI in using this versus our current process already.

Cons
The only challenge I encountered was the ability to edit the e-signature documents within the CM.com Sign interface. This would cause a bottleneck when working with a document that required modifications/revisions from external parties before the signature phase. Otherwise, this is a highly efficient product. Additionally, it wasn't 100% straightforward that I had to add the addressbook app in order to upload a list of my contacts that I wanted to send my campaign to. It would make more sense if the addressbook was linked somewhere in the initial intro guide so that users knew how to send bulk messages without manually entering individual contact information.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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