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Recommended
Jennie H.
Insurance, self-employed
Used daily for 2+ years
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The customer support is amazing. I didn’t know what a CRM even was a few years ago, and have realized how expensive they can be. Every time I compare with another agent what they use, and what they pay, I am amazed. When I ask what they do that I cannot, I am even more amazed. I’m not paying less for less- but less for the same or more capabilities. I needed cheap coming in, and I thought I would outgrow LACRM, but that has not been the case.
Price, ease of use, customer support as I learned capabilities, and the insurance platform.
I do find myself bouncing around trying to find an option (like why did it take so long to find “delete contact”), but in general, it is pretty intuitive. I wouldn’t have know about the insurance platform had I not been searching for an answer to another questions- perhaps those options need to be marketed better.
Trish B.
Marketing and Advertising, self-employed
Used daily for 1-2 years
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Very user-friendly- very customizable
an online platform that I don't have to worry about storage & backups
nothing at this point I would improve, I really love this CRM