App comparison

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Messenger Communication Platform Logo

Messenger Communication Platform

Customer Communication Platform to increase your CSAT

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Messenger Communication Platform Alternatives & Competitors

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Features


Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Lob logo

Lob

4.4
(8)

Automated print and mail solution for omni-channel marketing

Features

Total

Lob logo
Messenger Communication Platform logo

6

29

39

features in common

6

features in common

Lob logo

Lob's unique features

  • Campaign Management

  • Package Tracking

  • Shipping Management

  • Metadata Management

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Performance Metrics

  • Real Time Analytics

  • Widgets

  • Live Chat

Categories in common

Trengo logo

Trengo

4.7
(18)

Collaborative inbox for all communication channels.

Features

Total

Trengo logo
Messenger Communication Platform logo

28

65

39

features in common

28

features in common

Trengo logo

Trengo's unique features

  • Video Chat

  • Mobile Access

  • Video Conferencing

  • Customizable Fields

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Feedback Management

  • Performance Metrics

  • Video Support

  • Drag & Drop

Pricing

Starting from

15/month

Value for money

Trengo logo
4.7

0.4

Messenger Communication Platform logo
4.3

What users say about Trengo's value for money

I like the company and it's staff, very smart people with a sense of humor, great to work with.
Everthing in one place with an interface that works like a charm and looks good too.
EngageCX logo

EngageCX

(0)

Customer communications and document management software

Features

Total

EngageCX logo
Messenger Communication Platform logo

14

61

39

features in common

14

features in common

EngageCX logo

EngageCX's unique features

  • Version Control

  • Reminders

  • Customer Segmentation

  • Compliance Management

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Performance Metrics

  • Live Chat

  • Widgets

  • Alerts / Escalation

SmartKarrot logo

SmartKarrot

4.3
(17)

Intelligence-driven customer success platform

Features

Total

SmartKarrot logo
Messenger Communication Platform logo

11

41

39

features in common

11

features in common

SmartKarrot logo

SmartKarrot's unique features

  • Multi-Channel Data Collection

  • Customizable Templates

  • Revenue Management

  • Dashboard

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Third Party Integrations

  • Interactive Content

  • Widgets

  • Contact Database

Categories in common

WebEngage logo

WebEngage

4.5
(28)

Marketing Automation & Customer Data Platform for SMBs

Features

Total

WebEngage logo
Messenger Communication Platform logo

21

129

39

features in common

21

features in common

WebEngage logo

WebEngage's unique features

  • Contextual Targeting

  • List Management

  • Randomization

  • Real Time Data

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Inbox Management

  • Knowledge Base Management

  • On-Demand Communications

  • Interactive Content

Pricing

Value for money

WebEngage logo
4.4

0.1

Messenger Communication Platform logo
4.3

What users say about WebEngage's value for money

It will then help you in creating automated workflows to build efficiencies. This is a great tool for marketers and will go a long way in boosting your organization's digital capabilities.
WebEngage is a seamless easy-to-integrate, easy-to-grasp peace of mind that yields great engagement with effortless execution, highly recommend to all business sizes.

Categories in common

Froged logo

Froged

4.7
(42)

THE one tool for onboarding, engagement & customer support

Features

Total

Froged logo
Messenger Communication Platform logo

29

98

39

features in common

29

features in common

Froged logo

Froged's unique features

  • Complaint Monitoring

  • Customizable Templates

  • Campaign Management

  • Website Visitor Tracking

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Personalization

  • Support Ticket Tracking

  • Customer Service Analytics

  • Contact Database

Pricing

Starting from

0/month

Value for money

Froged logo
4.9

0.6

Messenger Communication Platform logo
4.3

What users say about Froged's value for money

The experience so far is great. They are constantly improving the tools and have great support.
I love the user interface, the ability to see live users and be able to chat with them too. I love the overall feel and support is also amazing.
OneHash logo

OneHash

4.7
(32)

World's 1st FaaS(FOSS+SaaS)

Features

Total

OneHash logo
Messenger Communication Platform logo

29

148

39

features in common

29

features in common

OneHash logo

OneHash's unique features

  • Accounting

  • Campaign Management

  • Document Management

  • Data Visualization

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Interactive Content

  • Video Support

  • Virtual Assistant

  • Support Ticket Management

Engage+ logo

Engage+

(0)

AI-powered Marketing Solution

Categories in common

CSAT.AI logo

CSAT.AI

(0)

A Customer Service QA and CX Platform Built for Today!

Features

Total

CSAT.AI logo
Messenger Communication Platform logo

8

21

39

features in common

8

features in common

CSAT.AI logo

CSAT.AI's unique features

  • Dashboard

  • Negative Feedback Management

  • Engagement Tracking

  • Text Analysis

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Video Support

  • Feedback Management

  • Reporting & Statistics

  • Customer Database

Infobip logo

Infobip

4.7
(11)

Omni-channel customer communication and engagement

Features

Total

Infobip logo
Messenger Communication Platform logo

14

62

39

features in common

14

features in common

Infobip logo

Infobip's unique features

  • Connectivity Management

  • Chatbot

  • Dashboard

  • Contextual Targeting

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Virtual Assistant

  • Surveys & Feedback

  • Knowledge Base Management

  • Reporting & Statistics

Gupshup logo

Gupshup

4.6
(21)

One-to-one. With Everyone

Features

Total

Gupshup logo
Messenger Communication Platform logo

10

18

39

features in common

10

features in common

Gupshup logo

Gupshup's unique features

  • Automatic Call Distribution

  • SMS Marketing

  • Real Time Monitoring

  • SMS Messaging

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Performance Metrics

  • Customer History

  • Widgets

  • Support Ticket Management

Pricing

Value for money

Gupshup logo
4.6

0.3

Messenger Communication Platform logo
4.3

What users say about Gupshup's value for money

Great product for mobile marketing with awesome support and operational team.
Ease of Use, multilevel platform, reporting & streamlined process of campaign executions. Overall a platform that gives you the freedom to explore and deliver your campaigns seamlessly.
Userlike logo

Userlike

4.6
(636)

Live chat and customer messaging for businesses of all sizes

Features

Total

Userlike logo
Messenger Communication Platform logo

25

68

39

features in common

25

features in common

Userlike logo

Userlike's unique features

  • File Sharing

  • Survey/Poll Management

  • Pre-Configured Bot

  • Search/Filter

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Appointment Management

  • Data Import/Export

  • Churn Management

  • Self Service Portal

Pricing

Starting from

$0/month

Value for money

Userlike logo
4.4

0.1

Messenger Communication Platform logo
4.3

What users say about Userlike's value for money

Great design; Great scalability; Easy integration; Great customer support; Many features and functionalities.
Works, does what it should, integrations like Slack or Pipedrive are still far from being awesome.
Quiq Messaging logo

Quiq Messaging

4.5
(35)

Business messaging solution - SMS, FB Messenger, Kik, & Chat

Features

Total

Quiq Messaging logo
Messenger Communication Platform logo

28

109

39

features in common

28

features in common

Quiq Messaging logo

Quiq Messaging's unique features

  • Scheduled Messaging

  • Mobile Access

  • Automated Responses

  • Screen Sharing

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Customer History

  • Video Support

  • Support Ticket Tracking

  • Contact Database

Pricing

Starting from

$6,000/month

Value for money

Quiq Messaging logo
4.5

0.2

Messenger Communication Platform logo
4.3

What users say about Quiq Messaging's value for money

I feel like they are genuinely concerned about my success and will do anything possible to help me be successful.
This is a great company with wonderful customer service and people that really care about their clients.
Kustomer logo

Kustomer

4.5
(35)

Modern Customer Service Software For Customer-First Brands

Features

Total

Kustomer logo
Messenger Communication Platform logo

34

98

39

features in common

34

features in common

Kustomer logo

Kustomer's unique features

  • Customizable Templates

  • Document Storage

  • Email Templates

  • Collaboration Tools

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • On-Demand Communications

  • Personalization

  • Interactive Content

  • Video Support

Pricing

Starting from

$89/month

Value for money

Kustomer logo
4.3
Messenger Communication Platform logo
4.3

What users say about Kustomer's value for money

Best part is that the software is easy to get used to. It works great for emails, and live chat, with the ability to have different channels.
The support we have received from the Kustomer team has been outstanding, and they are always available when we need them. The setup was thorough and complete.
Canny logo

Canny

4.7
(34)

Customer feedback & feature request management

Features

Total

Canny logo
Messenger Communication Platform logo

6

24

39

features in common

6

features in common

Canny logo

Canny's unique features

  • Idea Ranking

  • Commenting/Notes

  • Product Roadmapping

  • Multi-Channel Data Collection

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Performance Metrics

  • Real Time Analytics

  • Reporting & Statistics

  • Surveys & Feedback

Pricing

Starting from

$50/month

Value for money

Canny logo
4.8

0.5

Messenger Communication Platform logo
4.3

What users say about Canny's value for money

It also integrates with Intercom which is great. The support team is brilliant really responsive and they know their stuff so implementation was easy.
It's ease of use, simple yet effective way to collect feedback. Excellent customer service, fast and efficient just like we want it.

Categories in common

LiveChat logo

LiveChat

4.7
(1.2K)

Premium Customer Service Software for Live Chat & Help Desk

Features

Total

LiveChat logo
Messenger Communication Platform logo

23

68

39

features in common

23

features in common

LiveChat logo

LiveChat's unique features

  • FAQ

  • Access Controls/Permissions

  • Event Triggered Actions

  • Queue Management

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • On-Demand Communications

  • Data Import/Export

  • Churn Management

  • Personalization

Pricing

Starting from

$19/month

Value for money

LiveChat logo
4.5

0.2

Messenger Communication Platform logo
4.3

What users say about LiveChat's value for money

I love using this software and it's fun to use and see yourself improving your typing skills.
It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.
Intercom logo

Intercom

4.5
(842)

The #1-rated Business Messenger for customer relationships.

Features

Total

Intercom logo
Messenger Communication Platform logo

27

95

39

features in common

27

features in common

Intercom logo

Intercom's unique features

  • Prospecting Tools

  • Campaign Management

  • Query Suggestions

  • Help Desk Management

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Real Time Analytics

  • Churn Management

  • Video Support

  • Interactive Content

Pricing

Starting from

$67/month

Value for money

Intercom logo
4.0

0.3

Messenger Communication Platform logo
4.3

What users say about Intercom's value for money

Embedded chats with history are quite nice, it has both the messages and notes left by the supporting team members to each other. Chat itself works quite good and overall thing of a good quality.
Intercom is overall a really good, professional product. They have great quality of support, good training material, and they still keep releasing.
Freshdesk logo

Freshdesk

4.5
(2.5K)

Online helpdesk system and customer service software

Features

Total

Freshdesk logo
Messenger Communication Platform logo

30

127

39

features in common

30

features in common

Freshdesk logo

Freshdesk's unique features

  • Scheduling

  • Call Monitoring

  • Sentiment Analysis

  • Customizable Templates

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Auto-Responders

  • Customer Service Analytics

  • On-Demand Communications

  • Video Support

Pricing

Starting from

$0

Value for money

Freshdesk logo
4.4

0.1

Messenger Communication Platform logo
4.3

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Zingle logo

Zingle

4.6
(118)

Text messaging for customer service & team collaboration

Features

Total

Zingle logo
Messenger Communication Platform logo

14

70

39

features in common

14

features in common

Zingle logo

Zingle's unique features

  • MMS

  • Check-in/Check-out

  • Text Analysis

  • Campaign Management

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Virtual Assistant

  • Alerts/Notifications

  • Reporting & Statistics

  • Widgets

Pricing

Starting from

$179/month

Value for money

Zingle logo
4.6

0.3

Messenger Communication Platform logo
4.3

What users say about Zingle's value for money

Its easy to share important information and I use it as reminders. The tags are great as well, i like that they are color coded.
Great account managers, excellent communication. API is open and we are building a smart bot on top of Zingle.
Zendesk logo

Zendesk

4.4
(3K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk logo
Messenger Communication Platform logo

37

181

39

features in common

37

features in common

Zendesk logo

Zendesk's unique features

  • Event Triggered Actions

  • Real Time Monitoring

  • Real-Time Chat

  • Predictive Analytics

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Contact Database

  • Inbox Management

Pricing

Starting from

$49/month

Value for money

Zendesk logo
4.1

0.2

Messenger Communication Platform logo
4.3

What users say about Zendesk's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Tribe logo

Tribe

4.8
(84)

Cloud-based community platform for branded communities

Features

Total

Tribe logo
Messenger Communication Platform logo

20

71

39

features in common

20

features in common

Tribe logo

Tribe's unique features

  • Onboarding

  • Content Creation

  • Self-Learning

  • Discussions / Forums

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Inbox Management

  • Performance Metrics

  • Churn Management

  • Video Support

Pricing

Starting from

$99/month

Value for money

Tribe logo
4.7

0.4

Messenger Communication Platform logo
4.3

What users say about Tribe's value for money

Tribe to me is the best of the best. There are many community tools, but Tribe would be considered the top tier in both functionality and price.
M so happy that I have Tribe in my toolkit, and I can see good things ahead for this reliable community building platform.
LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Messenger Communication Platform logo

33

168

39

features in common

33

features in common

LiveAgent logo

LiveAgent's unique features

  • Rules-Based Workflow

  • Issue Management

  • Blended Call Center

  • Event Triggered Actions

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Virtual Assistant

  • On-Demand Communications

  • Interaction Tracking

  • Churn Management

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.4

Messenger Communication Platform logo
4.3

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
REVE Chat logo

REVE Chat

4.4
(14)

Multi Channel Live Chat Software for Website Engagement

Features

Total

REVE Chat logo
Messenger Communication Platform logo

11

30

39

features in common

11

features in common

REVE Chat logo

REVE Chat's unique features

  • Customizable Branding

  • Visual Analytics

  • Real-time Consumer-facing Chat

  • Social Media Integration

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Performance Metrics

  • Interactive Content

  • Widgets

  • Contact Database

Categories in common

Front logo

Front

4.5
(226)

Where 7500+ companies build strong customer relationships;

Features

Total

Front logo
Messenger Communication Platform logo

30

126

39

features in common

30

features in common

Front logo

Front's unique features

  • Customizable Templates

  • Calendar/Reminder System

  • Performance Management

  • Team Chat

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Feedback Management

  • Churn Management

  • Video Support

  • Knowledge Base Management

Pricing

Starting from

$19/month

Value for money

Front logo
4.1

0.2

Messenger Communication Platform logo
4.3

What users say about Front's value for money

It can be super helpful to better communication within your org and connecting other forms of communication like Facebook chat.
Support team really does an incredible job at providing super helpful information quickly and kindly. Their self-support documentation is also wonderful.
EngageBay logo

EngageBay

4.6
(275)

Integrated sales & marketing software for growing teams

Features

Total

EngageBay logo
Messenger Communication Platform logo

29

225

39

features in common

29

features in common

EngageBay logo

EngageBay's unique features

  • For Sales Teams/Organizations

  • Email Campaign Management

  • Reminders

  • Call Recording

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Interactive Content

  • Video Support

  • Virtual Assistant

  • Chat/Messaging

Pricing

Starting from

$0/month

Value for money

EngageBay logo
4.8

0.5

Messenger Communication Platform logo
4.3

What users say about EngageBay's value for money

Easy to use email marketing platform. The best part is you have all the powerful tools like landing pages, autoresponders, email broadcast, sequences even in the free.
Got the hang of EngageBay in a matter of hours due to its ease of use and excellent customer support. Any question is answered in a matter of seconds.
SurveySparrow logo

SurveySparrow

4.4
(60)

Conversational survey tool

Features

Total

SurveySparrow logo
Messenger Communication Platform logo

9

52

39

features in common

9

features in common

SurveySparrow logo

SurveySparrow's unique features

  • Data Analysis Tools

  • Text Fields

  • Response Validation

  • Question Piping

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Virtual Assistant

  • Customer History

  • Widgets

  • Customer Database

Pricing

Starting from

$99/month

Value for money

SurveySparrow logo
4.3
Messenger Communication Platform logo
4.3

What users say about SurveySparrow's value for money

My clients and their clients love this software. The best resolution to typeform issues.
Acquiring feedback and other information from customers in an easy, clean and fashioned way. Survey Sparrow saved us time and money because it is beautiful out of the box with minimal design options.

Categories in common

Zoho CRM logo

Zoho CRM

4.3
(5.7K)

CRM software that helps you sell smarter, better, faster.

Features

Total

Zoho CRM logo
Messenger Communication Platform logo

27

205

39

features in common

27

features in common

Zoho CRM logo

Zoho CRM's unique features

  • Sales Forecasting

  • Website Visitor Tracking

  • Proposal Management

  • Data Synchronization

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Self Service Portal

  • Virtual Assistant

  • Support Ticket Tracking

  • Interactive Content

Pricing

Starting from

$0/month

Value for money

Zoho CRM logo
4.3
Messenger Communication Platform logo
4.3

What users say about Zoho CRM's value for money

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.

Categories in common

Slack logo

Slack

4.7
(21.5K)

A single place for team communication and workflows

Features

Total

Slack logo
Messenger Communication Platform logo

16

80

39

features in common

16

features in common

Slack logo

Slack's unique features

  • Meeting Management

  • Real-time Updates

  • Reporting/Project Tracking

  • Compliance Management

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Support Ticket Tracking

  • Reporting/Analytics

  • Reporting & Statistics

  • Widgets

Pricing

Starting from

$0/month

Value for money

Slack logo
4.6

0.3

Messenger Communication Platform logo
4.3

What users say about Slack's value for money

The best features of Slack are its innovative interface and easy to use features. Slack makes it simple, and even kind of fun, to communicate with your coworkers quickly.
While they are only visible to me, I am always worried that I accidentally posted something wrong.
Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
Messenger Communication Platform logo

35

143

39

features in common

35

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Remote Access/Control

  • Customer Management

  • Issue Scheduling

  • Outbound Call Center

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Drag & Drop

  • Inbox Management

  • Contact Management

  • Customer Service Analytics

Pricing

Starting from

0

Value for money

Zoho Desk logo
4.5

0.2

Messenger Communication Platform logo
4.3

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Pipedrive logo

Pipedrive

4.5
(2.4K)

CRM built by salespeople, for salespeople

Features

Total

Pipedrive logo
Messenger Communication Platform logo

25

159

39

features in common

25

features in common

Pipedrive logo

Pipedrive's unique features

  • Statistical Analysis

  • Call Management

  • Dashboard

  • Customizable Reports

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • On-Demand Communications

  • Knowledge Base Management

  • Video Support

  • Real Time Analytics

Pricing

Starting from

$15/month

Value for money

Pipedrive logo
4.4

0.1

Messenger Communication Platform logo
4.3

What users say about Pipedrive's value for money

Overall, Pipedrive has been an awesome tool. It helps stay focused on the most important stuff.
The quote management function is the best part of this, reminding you of outstanding quotes and previous approved deals.
Salesforce Experience Cloud logo

Salesforce Experience Cloud

4.3
(74)

Community software connects customers, partners & employees

Features

Total

Salesforce Experience Cloud logo
Messenger Communication Platform logo

22

128

39

features in common

22

features in common

Salesforce Experience Cloud logo

Salesforce Experience Cloud's unique features

  • Geolocation

  • Campaign Management

  • Event Management

  • Gamification

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Inbox Management

  • Churn Management

  • Video Support

  • Appointment Management

Pricing

Starting from

$5/month

Value for money

Salesforce Experience Cloud logo
3.9

0.4

Messenger Communication Platform logo
4.3

What users say about Salesforce Experience Cloud's value for money

Getting on the SF cloud can be a wonderful thing and a great way to create value for your clients. The ecosystem is really powerful and can be a great way to add sales.
This program is excellent for those who frequently excel to manage accounts. It's also great that the program exports to excel sheets.

Categories in common

Tidio logo

Tidio

4.8
(241)

Communicator for businesses. live chat, messenger and email

Features

Total

Tidio logo
Messenger Communication Platform logo

14

49

39

features in common

14

features in common

Tidio logo

Tidio's unique features

  • Automated Routing

  • Offline Form

  • Query Suggestions

  • File Sharing

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Support Ticket Tracking

  • Surveys & Feedback

  • Knowledge Base Management

  • Reporting & Statistics

Pricing

Starting from

$0/month

Value for money

Tidio logo
4.7

0.4

Messenger Communication Platform logo
4.3

What users say about Tidio's value for money

We feel like having a live chat has given us a competitive edge in our market and our customer response has been wonderful. The interface is easy to use and the technical support has been excellent.
So far, really good experience - contacted customer support and they were friendly and helpful.
HubSpot Service Hub logo

HubSpot Service Hub

4.4
(122)

Cloud-based customer service solution for firms of all sizes

Features

Total

HubSpot Service Hub logo
Messenger Communication Platform logo

31

91

39

features in common

31

features in common

HubSpot Service Hub logo

HubSpot Service Hub's unique features

  • Customizable Templates

  • Real-time Consumer-facing Chat

  • Real Time Reporting

  • Account Management

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Template Management

  • Video Support

  • On-Demand Communications

  • Churn Management

Pricing

Starting from

$50/month

Value for money

HubSpot Service Hub logo
4.2

0.1

Messenger Communication Platform logo
4.3

What users say about HubSpot Service Hub's value for money

The best tool for a greater workflow, you can do everything you need to give the best elements for your clients.
I also love the ability to house all of our self-serve information and FAQs in the Knowledge Base. This is the perfect way to link customers to an article that can help them quickly.

Categories in common

BOSSDesk logo

BOSSDesk

4.6
(102)

BOSS Solutions a FrontRunner in Help Desk Software

Features

Total

BOSSDesk logo
Messenger Communication Platform logo

25

108

39

features in common

25

features in common

BOSSDesk logo

BOSSDesk's unique features

  • Change Tracking

  • Issue Scheduling

  • Compliance Management

  • Customer Support

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Real Time Analytics

  • Virtual Assistant

  • Customer Service Analytics

  • Interactive Content

Pricing

Starting from

$19/month

Value for money

BOSSDesk logo
4.6

0.3

Messenger Communication Platform logo
4.3

What users say about BOSSDesk's value for money

Right out of the box this product was better then the helpdesk we were moving from. The staff has been great to work with and very helpful.
I dig the ticketing search and the ability to run reports off the the inventory, that is very helpful. The Dell API integration for warranty and system info is also very nice.

Categories in common

Novo Solutions logo

Novo Solutions

4.2
(14)

Asset & Work Order Management

Features

Total

Novo Solutions logo
Messenger Communication Platform logo

21

96

39

features in common

21

features in common

Novo Solutions logo

Novo Solutions' unique features

  • Historical Reporting

  • Inventory Control

  • For Schools

  • Fixed Asset Management

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Multi-Channel Communication

  • Video Support

  • Interaction Tracking

  • Auto-Responders

Pricing

Value for money

Novo Solutions logo
4.0

0.3

Messenger Communication Platform logo
4.3

What users say about Novo Solutions' value for money

Search engine is horrible and is what will ultimately kill the product at our organization. WYSIWYG editor is difficult to work with.
Novo Solutions Customer Service is great, always extremely helpful, knowledgeable, professional , and friendly.

Categories in common

Surfly logo

Surfly

4.7
(6)

Universal Co-browsing and Collaboration Technology

Features

Total

Surfly logo
Messenger Communication Platform logo

13

71

39

features in common

13

features in common

Surfly logo

Surfly's unique features

  • Remote Access/Control

  • Real Time Screen Sharing

  • Video Call Recording

  • Multiple User Accounts

Messenger Communication Platform logo

Messenger Communication Platform's unique features

  • Performance Metrics

  • Auto-Responders

  • Widgets

  • Template Management

Qiscus logo

Qiscus

5.0
(1)

Cloud-based customer communications management solution