Mindbody - 2026 Pricing, Features, Reviews & Alternatives

Reviewers appreciate Mindbody's real-time scheduling feature, noting its convenience for booking classes and appointments instantly. They report that it helps them see available spots, manage overlapping schedules, and receive instant notifications for changes. Users find it easy to use, though some mention the interface could be more user-friendly. They value the ability to make last-minute changes and see multiple business schedules simultaneously. However, some users experience occasional technical issues and outdated interface design. Of the 31 Mindbody users who gave detailed accounts of their use of Real-time Scheduling, 100% rated this feature as important or highly important.

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“I like the fact that I can see my upcoming schedule in Mindbody and that I can easily sign up for classes that fit into my schedule. I also like the fact that I can see how many spots are left in a class so that I can plan accordingly.”

Geoffrey k.

MD

“Real-time scheduling is a critical component of Mindbody, as it allows businesses to quickly and easily manage their schedules and appointments in real-time. With Mindbody's real-time scheduling feature, businesses can see their schedules at a glance, quickly add or change appointments, and receive instant notifications when appointments are booked or canceled. ”

LB

Laxmi B.

Senior Associate

Users find Mindbody's online booking system valuable for its simplicity and efficiency. They appreciate being able to book classes and appointments with a few clicks, view available spots, and receive confirmations. Reviewers highlight the convenience of booking through both the website and mobile app. However, some users report issues with the booking process, such as lack of confirmation, outdated interface, and occasional bugs. They also mention the importance of this capability for trying new classes and managing schedules. Of the 115 Mindbody users who gave detailed accounts of their use of Online Booking, 97% rated this feature as important or highly important.

Reviewers indicate that Mindbody's appointment management capabilities simplify scheduling, canceling, and rescheduling appointments. They appreciate the organized layout, ease of use, and ability to manage multiple clients and classes. Users find it helpful for tracking upcoming and past appointments, reducing scheduling errors, and managing class attendance. However, some users mention occasional technical issues, such as freezing and bugs, and the need for better resource management capabilities. Of the 32 Mindbody users who gave detailed accounts of their use of Appointment Management, 97% rated this feature as important or highly important.

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“I like the 'Session Schedule' feature that shows me all of my classes (or sessions) for the week and I can easily see which clients have booked themselves in. Also easy to add clients in myself, which happens a lot. ”

LC

Lori C.

President

“Section with upcoming appointments makes it really easy to keep track of upcoming appointments! Especially since a lot of these places charge fees when you don't show up it helps me to keep track of it all and I love that it's all in one place. ”

Christine P.

Educator

Users report that Mindbody's confirmations and reminders are helpful for keeping track of appointments and reducing no-shows. They appreciate the customizable notifications, integration with calendars, and automated reminders. Reviewers find this capability valuable for improving customer engagement and attendance. However, some users experience issues with inconsistent confirmations and occasional technical problems. They highlight the importance of reminders for busy schedules and maintaining client attendance. Of the 39 Mindbody users who gave detailed accounts of their use of Confirmations/Reminders, 95% rated this feature as important or highly important.

Reviewers appreciate the ease and security of Mindbody's payment processing capabilities. They find it convenient to store and use credit cards for class payments and appreciate the ability to manage payments through the app. Users report that the system tracks payments and handles recurring payments efficiently. However, some mention issues with outdated hardware, occasional double charges, and high processing fees. They value the transparency and reliability of the payment process. Of the 52 Mindbody users who gave detailed accounts of their use of Payment Processing, 94% rated this feature as important or highly important.

Users highlight the importance of Mindbody's mobile access for managing schedules and appointments on-the-go. They appreciate the app's functionality for booking, canceling, and modifying appointments, as well as accessing account information. Reviewers find the mobile interface generally user-friendly, though some report bugs and navigation issues. They value the convenience of mobile access for staying organized and managing their schedules from anywhere, despite occasional technical challenges. Of the 46 Mindbody users who gave detailed accounts of their use of Mobile Access, 93% rated this feature as important or highly important.