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monday CRM Pricing

Pricing overview

Value for money rating

4.6

/5

387

Price starts from

12

/user

Per month

Pricing options
Free plan
Subscription
Free trial

Pricing details

What users say

Higher authorities saves lot of time and they concentrate on other crucial tasks where they can improve the business Profits. We found good Return on Investment by using this tool.
Monday.com is a system that you can perfectly mould around every aspect of your business without having to invest in your own bespoke system.

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Reviewers who mentioned pricing said:

HK
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Hunter K.

Entertainment, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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An essential core for your brand

Reviewed 2 years ago

It's been fantastic overall. I actually use it for accounting as well and tracking income/expenses and that's been fantastic. I made myself a deal pipeline as well which has really kept things on track and organized. I've really loved this software and am likely to recommend it to friends.

Pros

What I like most is the UI. It's extremely intuitive, gorgeous looking, and promotes a feeling of productivity and ultimate entrepreneurship. Its automation software is also brilliant saving loads of time on many fronts.

Cons

The pricing is a little high. I currently pay about $100 for 2 people and would love to see that come down to somewhere in the $30-$50 per month range. Also, the mobile app is a bit redundant in my opinion. I've never found myself going to the app for anything other than to find something on the run.

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Valor L.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend3/10

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Great Tools But It's Not The Easiest to Adapt to.

Reviewed 2 years ago

Very colorful and my first PM & light CRM (Sales.force being first CRM). Got really excited as it's got more beautiful ui/ux than sales force BUT it is a very steep learning curve to deploy to users & clients. Took me a while to research and I still can't fully harness Monday for my own use. (I have a tech support background and can barely figure it out. So good luck.) You really need a dedicated Project manager & tech person to train your staff and build out your boards. I've moved on to another PM SaaS that's way easier to use (immediately deployable to myself and all my clients who are technically challenged) does all the light CRM/Content Creation/Event management/Project Management/Workflow/Goals/Todo list.

Pros

It's one of the more robust project management tool, I've worked with so far. Monday's Paid Plan really has everything you need, and MORE than you'll ever need if you run a small company or a personal project. Very color and very fun.

Cons

The freemium plan is very bare and quickly becomes "working to manage work" rather than making worth and collaboration easier. The pricing model for small business can quickly become burden-some and unsustainable. (What if I want all my staff on there with their login, but some people will only use 1 or 2 times a week based on their role? Nope Full pricing per staff.) So it only works for more office based businesses rather than a more dynamic mixed roles of companies. So as a consulting agency, I can't use deploy it on all my clients and I rather just move away instead of using multitute of same function tools and go through learning curves over and over again.

RG
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Robert G.

Marketing and Advertising, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Sales CRM that is as bespoke as it can get without paying for a custom system of your own.

Reviewed 2 years ago

Overall, I love Monday. I use it every day for my business to manage clients and projects. I have enjoyed using it so much that it has become a service that I now provide to my customers.

Pros

The greatest thing about Monday is that I can map out any process within my business. This has allowed me to delegate tasks out to others but also helps me to keep track of projects and the different stages each one is at. Monday.com has so many templates to choose from but when it comes to creating your own, it is super easy to do. I prefer to make my own or change existing templates to fit the ways in which we work as a business. The problem with off-the-shelf software is that every business is different. The problem with creating your own system is that it is very expensive. Monday.com is a system that you can perfectly mould around every aspect of your business without having to invest in your own bespoke system.

Cons

The main downside that I see with Monday compared to other CRM systems is viewing client data and storing customers. Clients/customers are essentially just items on a board, just like every item on any board you create. This means there isn't a client overview or summary page that you can view easily and cleanly that summarises a client and all the data you have about them.

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Alejandro T.

Marketing and Advertising, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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monday.com is amazing

Reviewed 2 years ago

Easy to use, easy to manage, easy to implement. The Monday.com portal software has improved our communications with our customers and is extremely intuitive. Helps team members quickly analyze the tasks they need to work on, workflows are based on collaboration needs across departments. It is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management.

Pros

This software is very affordable and really helps with small business management. I work at a marketing agency, and since we implemented Monday.com as our communication device for customer-facing, project management, and when working on other teams, we've seen a huge reduction in confusion, fewer missed emails, and more satisfaction with customers. Monday.com is a useful CRM tool, I find it very useful due to its ease of use, pipeline management, marketing campaign management. -Optimize my daily and weekly team meetings -Track the completion of the project in real time. -Collaboration and project management with people outside my company.

Cons

I love the web version, but I have problems with the Android application, it is super slow, it does not finish loading the information and when it loads, it uses a lot of data. Simply put, the smartphone app is not working.

SW
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Sean W.

Construction, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The Most Adaptable and Scalable CRM

Reviewed 2 years ago

Our overall experience has been positive from the sales team to the support team.

Pros

Low code is the way of the future and I all business software will soon be following suite.

Cons

The mobile app and overall large data performance are my least favorite items currently with the software. The mobile app is buggy and often has connection issues. Large amounts of data slow down the performance of boards and this issue is a big one for our company.

BG
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Bridger G.

Performing Arts, 1-10 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great for Small business' that are in excel or have more complicated needs

Reviewed 2 years ago

Monday pulled us out of excel and the filing cabinet. we used a cheap version of sales force for small business' but it could do less than half of what Monday had to offer

Pros

Monday is quick to adapt to the management needs in the firework industry making it a great platform that we can quickly adjust if needed.

Cons

some of the reporting we pull from it require creating hidden columns to manipulate data making it something not the average user can always do.

BP
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Bret P.

11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monday (formally known as DaPulse) is a great tool for teams, coordinators and clients alike.

Reviewed 6 years ago

Easy to integrate teams, coordinators and clients. Communication is seamless and collaboration is very easy. Monday gives you great control over project management and lets the whole time collaborate and turn in on time. Clients can also benefit as they are in the loop and can collaborate as well. Overall very easy to use and customer service is acceptable.

Pros

Basic package is a great value compared to other softwares. Pretty easy to use once you've mastered the learning curve. Streamlined and overall great experience on smartphones. Desktop App is great.

Cons

Premium features will cost you and are packaged. For my company only the Gantt feature is something we need from the premium package, however we are forced to pay much more for features we don't need. If we could get that feature as a standalone to my basic package I would give it a 5/5. Duplicating boards is easy, however it would be great to be able to duplicate without the contents, that way we wouldn't have to delete each input manually.

ES
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Emerald S.

Executive Office, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monday Rocks as a Sales CRM

Reviewed 2 years ago
Pros

I needed a simple way to keep track of our sales, from leads to closed or nurture. I am not a sales professional but as a small business, I had to quickly learn and implement a system to keep track of our sales process. Monday made it super simple with a template that I was able to customize for our company. Monday is a workhorse and well worth the cost if you take the time to learn it and customize it for your specific company process.

Cons

The hardest part as a small business owner is taking the time to watch the tutorials and learn the capabilities. However, if you take the time, Monday will reward you in saving time once the setup and implementation are complete. The sales CRM function is a small but vital part of all the things that Monday does to keep my company running smoothly.

AR
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Verified reviewer

Marketing and Advertising, 1,001-5,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Outstanding CRM/PM tool for matrix organisations

Reviewed 3 months ago

Excellent Its a great tool to make your PM and AI driven work

Pros

1. Excellent interface 2. Super easy command 3. Effective AI 4. Quick operation 5. Effective project management

Cons

1. Expensive a bit 2. Turn around time for support is 3-5 days

JR
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James R.

Internet, 11-50 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Super efficient software, really easy to use.

Reviewed 5 years ago

Our sales team used this before moving over to Freshsales, and they were very pleased with the interface and the price. My legal team also used it for reviewing contracts, and were also very happy. My personal view on Monday.com is the price could be a little lower to fit in with our ITU budget, however this doesn't lack on quality and certainly not on usability.

Pros

NOTE: We have since moved over to Freshsales as it fitted in more with the rest of our products. Monday is absolutely amazing. It could be easier to use, however what it offers for free is absolutely perfect for small-to-medium businesses and teams. I would highly recommend taking a look at Monday's use cases (available at monday.com/s/software-uses) which can help you understand how their software can benefit your business. I personally really like Monday's ability to pick a template depending on what you'll be using it for, such as recruitment or sales leads. It is also really customisable and flexible depending on how many people will be using it. They also have an app and lots of integrations, enabling maximum use wherever you are.

Cons

Setting up Monday can get a bit tiring, although you won't regret it once it's fully setup. I believe a better pricing structure would not depend on the number of users so broadly. The basic plan with 5 users in your team costs £22 per month, but luckily they do offer a trial which can help you get a better feeling.

DG
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Damien G.

Marketing and Advertising, self-employed

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Effortless to set up and start tracking right away

Reviewed 3 years ago

I need something that is affordable and is easy for clients to use without any training. Monday definitely solved that problem. I've never had to explain how to use it to anyone. It's extremely intuitive.

Pros

Monday.com was super easy to set up and get working right away. It's as basic as it gets but with all of the right tools and functionality. It syncs with Slack which is handy because that is the software I use to communicate directly with clients. Monday will automatically send an update to a Slack channel when a task or project needs review, needs help etc.

Cons

It probably would not be good for advanced Project Management. For example if you were looking for resource allocation, stakeholder management or building SCRUM artifacts. But I never need any of that stuff.

SA
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Sandy A.

Security and Investigations, 201-500 employees

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Monday Sales CRM hits all the marks

Reviewed 6 months ago

Customer service was solid and the product is intuitive, useful and very affordable.

Pros

Monday Sales CRM is customizable, so that the user can create automated workflow that is adaptable to their needs and it can grow and change as the user's company's needs change. It was also among the least expensive/best value CRMs that I looked at.

Cons

The customizable features are a double edged sword, because while they are great, there is quite a bit of time and program knowledge that needs to be acquired in order to properly implement it.

JT
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John T.

Pharmaceuticals, 10,001+ employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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A very powerful software to run marketing campaigns and drive sales. Salesmanago has helped us unfold the full power of our marketing team to build hi

Reviewed 6 years ago
Pros

The mobile application gives complete justice to the desktop version. One could share a specific project with others through invitations. The UX and GUI used in this application are worth mentioning and create a huge impact on the users. The tasks to be done are simple and easy to understand. If your company has a lot of departments, this application lets you have a close look at each section. The projects which are completed and those under process are displayed separately.

Cons

It is quite expensive. The plans put up are not useful for all type of users. Also, when the application is used more often, it is seen that there is a subsequent decrease in speed.

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Mohammad Bilawal B.

Computer Software, 201-500 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Great project management tool within a CRM

Reviewed 3 years ago

It has been a great experience for us using monday.com. We have tracked all our projects on time using the tool, assigned tasks to one another and have open-ended conversations as it makes the visibility of getting the task done great.

Pros

Monday.com has been one of the easiest project management tools I have ever used, it has great UX and UI. The functions of the platform are very easy to use and keep everything managed, organised and tracked for all users. The integration has been very good of the tool with Hubspot and it comes at a very decent price.

Cons

I would say as there are many functions available within Monday.com which makes it difficult for big organisations with 1000s of people to use it properly. This makes the learning at the beginning hard as everyone needs to understand the tool in order to use it right.

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Kory L.

Marketing and Advertising, 11-50 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Monday.com is a Great Tool for Several Needs

Reviewed 4 years ago

We are using Monday.com for our internal strategy work. We use Basecamp for project management for our clients but Monday is a better fit for internal-only work.

Pros

The most valuable feature of Monday.com is flexibility. It offers several features and options for managing and using the tool but you have the option to utilize them as you see fit for your specific needs.

Cons

While the pricing is reasonable, I feel it should be priced better for additional users without having to upgrade to the next package level.

RR
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Ryan R.

Education Management, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great value for the money spent

Reviewed 2 years ago
Pros

Moving from Zoho was the best decision for us. The user interface makes it easy to use and visually appealing.

Cons

As a relatively new platform they are still adding new features. It can be challenging to keep up with all the new updates and maximize usage.

DS
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Dganit S.

Dairy, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Use Monday as a CRM app is great!

Reviewed 2 years ago

if you are a small medium business, I think that Monday can serve you well. you get lots of other benefits when using Monday for other applications so it is a win win.

Pros

The ease of use and ease of implementation made it great to persuade my colleagues to start working with Monday. we are supposed to start working with Salesforce in a 1/2 a year. not sure it would be easy to make the change.

Cons

you still need to configure the product to your needs. designated apps come with more ready made processes but the cost is much higher

RL
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Richard L.

Information Technology and Services,

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Project Management Software Around

Reviewed 8 years ago

I design and build mobile apps and websites with a team. Having researched many different project management softwares I started with a trial version. The ease of use, interface and functionality of monday.com combined with their desktop app made this a winner. I can assign tasks, keep up with where I am for my parts of the project, track sales leads with ease and stay on top of my 200 clients. Not having to pay per client saves me a lot of money and paying yearly also reduces the cost. My advice. Try this one. Its a winner.

Pros

Ease of use.

Cons

None

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Paul C.

Information Services,

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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We were after a simple a cost effective CRM and Mondays hits all of the elements that we required

Reviewed 6 years ago
Pros

I like the fact that we can have different sprints and pipelines and that we can all see what each other are doing. It makes our sales scrums very easy to manage and it gives us a great measurement tool to see how far down the pipeline we are moving with each customer. With the new GDPR regulations it has helped us to ensure that the information we have is simple to delete and move if required and it is obviously secure. The cost of Mondays is also very attractive and we feel that the dev elopement team there are really listening to customer feedback and are implementing great new features on an ongoing basis

Cons

I have to say that I have not really found anything that I don't like with the software. Perhaps one element that I may find useful is a diary planner that links to my outlook... but knowing Mondays, it probably has that function and I have just not worked it out yet!

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Rick K.

Staffing and Recruiting, 11-50 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Affordable, All-in-One Tracking for a Small Staffing Business

Reviewed 2 years ago
Pros

I researched similar products and chose to implement Monday.com for three main reasons: First, it offers a wide range of templates which provide useful starting points for my minor customizations. Second, I liked the ease of use and especially the useful app. Third, this feature is simple but powerful - the ability to easily set project milestones and both name and pick colors for all of these. At a glance, the colors show me where my project is at any given time!

Cons

I've only really scratched the surface of the full power of Monday.com. I'm able to start using it for Customer Resource Management and I'm looking forward to seeing how it performs with sales pipelines and forecasting. In short, everything I've used to support my business workflow has been right on target!

JC
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Jessica C.

Marketing and Advertising, 1-10 employees

Used daily for less than 6 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best Product. Best Service. Best Price.

Reviewed 8 years ago

I've tested them all.monday.com is hands down the best project management solution out there. It's easy to use. Has a fantastic design. Clients and team members can pick it up and run with it with little to no training, and turning things green is highly addictive. Forget task lists that never seem to end. Forget gaant charts that no one has the time to implement. Forget paying out the nose for something...

Pros

Ease of use.

Cons

Lacking a chat feature but you can use slack for that.

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Ena A.

Import and Export, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I really recommend monday.com

Reviewed 3 years ago
Pros

Ease of use is something that I always value in the programs and applications that I test, and at monday.com this is one of its strengths, it's really easy to use and understand.

Cons

The mobile application is its weak point, that really has to improve, the rest is great.

AA
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Albert A.

Arts and Crafts, 1-10 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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The CRM software that small businesses should have

Reviewed 2 years ago

The overall experience using monday sales CRM within our business has been quite positive and no major issues were faced. Whenever we faced some minor difficulties, customer support was very helpful and all issues were resolved in a matter of few minutes.

Pros

The ease of use makes such a software a great acquisition for small businesses that wish to take their business to a new level. It is also an affordable software and helps businesses stay organised. Customer support is also very effective as they usually reply in a few minutes time.

Cons

The only small improvement that the software could have is to make the tracking of project goals an easier method. This would help to give a clear picture to the completion levels of different projects.

CS
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Chen S.

Construction, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Monday CRM Review - ALumeshet USA

Reviewed 2 years ago
Pros

Flexibility and simplicity. It is easy to modify and change the boards to match specific needs of the company.

Cons

The charts and formulas are doesn't give a complete solution. For example, It's not possible to creae a chart with mean value graph on top of the actual values. For example: monthley income with average income in the last 6 months

RL
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Ryan L.

Accounting, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Monday for Accounting

Reviewed 2 years ago

I like using monday as a CRM, and have implemented automations to assist with the process

Pros

I like that I can manage our whole business using the software and keep track of client progress

Cons

I feel like the pricing is expensive if you aren't using it for extensive purposes