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Timely
5
523
4
147
3
34
2
4
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Timely. The booking software that keeps clients coming back.
Table of Contents
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Timely - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
Timely overview
Based on 711 verified user reviews
What is Timely?
Timely is an appointment scheduling program with key features that include confirmations/reminders, online booking, and more.
Who uses Timely?
By industry, Timely reviewers are most commonly professionals in health, wellness and fitness (32%). The most frequent use case for Timely cited by reviewers is appointment scheduling (65% of reviewers).
What do users say about Timely pricing?
Most users consider Timely to offer strong value for money, as they find it affordable and appreciate new features at no extra cost. Some reviewers feel costs can rise quickly with add-ons, and a few indicate pricing may be high for basic users.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Ease of Use
Time Tracking
Appointment Scheduling
Updates
Timely’s user interface
Timely review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Timely?
Users say Timely offers an intuitive, easy-to-navigate interface that saves them time and streamlines scheduling, client management, and staff coordination. They appreciate the convenience of online booking, customizable reminders, and responsive customer support, which help reduce no-shows and improve business efficiency. Many find the pricing reasonable compared to competitors, though some mention costs increase with additional users or features. They like frequent feature updates and integration options with other tools.
Some report limitations, such as occasional glitches, restricted customization, and higher costs for larger teams. They note a desire for more advanced features, better mobile functionality, and expanded language support.
Select to learn more
Who uses Timely?
Based on 711 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Timely's key features
Most critical features, based on insights from Timely users:
All Timely features
Features rating:
Timely alternatives
Timely
Starting from
26
Per month
Fresha
Starting from
14.95
/user
Per month
GlossGenius
Starting from
28
Per month
Vagaro
Starting from
23.99
Per month
Timely pricing
Pricing plans
Pricing details:
User opinions about Timely price and value
Value for money rating:
Of 46 reviews that provide robust commentary on Timely's price and value, mention it in a positive light.
Most reviewers indicate Timely offers strong value for money, highlighting its affordability compared to similar software and appreciating that it includes a wide range of features at a lower price point. They find the pricing structure suitable for small businesses and sole practitioners, and appreciate that new features are often added without extra cost. Some reviewers feel the cost increases significantly with additional users or add-ons, making it less affordable for very small businesses. Some users report frustration with paying for features they don’t use or with recent price hikes.
, and
Timely integrations (9)
Integrations rated by users
We looked at 711 user reviews to identify which products are mentioned as Timely integrations and how users feel about them.
Integration rating: 4.8 (6)
“We primarily use SalesBlink for initial cold outreach and lead generation rather than booking meetings directly within the platform, so calendar syncing is simply less critical for our specific daily workflow.”
Javier S.
Founder
Integration rating: 3.3 (4)
“Send survey to my email lists and sync contacts.”
Digvijay S.
Founder
Integration rating: 4.7 (4)
“Primary financial system - needed to be seamless two-way integration.”
Brett M.
Business Services Manager
Integration rating: 4.5 (3)
Integration rating: 5.0 (2)
“to enable payment by the echo I created directly linked to my catalogue”
“We need to be able to rely on a safe and recognized payment option and Stripe and guesty allow that”
david c.
Director
Other top integrations
Timely customer support
What do users say about Timely customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Timely customer support.
Widely noted by reviewers, Timely's customer support is exceptionally responsive and provides fast, helpful replies.
The majority of users highlight the friendliness and professionalism of the support team, making interactions pleasant.
Broad user base appreciates that support is available through multiple channels, including email and phone, with quick follow-ups.
Frequently reported by users, Timely listens to feedback, implements suggestions, and continually improves based on customer needs.
Support options
Training options
To see what individual users say about Timely's customer support, check out the review snippets below.
“It was excellent, from the system itself to their customer service, always fantastic.”
Shelby G.
Owner, RMT
“I love all the customisations you can do and the customer service is very responsive.”
Anjuli A.
Skin therapist
“I am a paying customer and I haven’t had the help that I have needed.”
Rebecca G.
Massage therapist
Timely FAQs
Timely has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is Timely used for?
Timely. The booking software that keeps clients coming back. Run your salon like a pro with easy-to-use booking software that puts you in control of the whole client experience. It all begins with our gorgeous, customisable calendar. The calendar allows you to manage your hair or beauty business from anywhere and lets your clients book their own appointments online, anytime. But that’s just the start. From there, you can tap into all sorts of tools designed to help you deliver an exceptional client experience, grow your income and manage your business beautifully. It’s your name above the salon door, and your reputation on the line – we get that. That’s why we made every feature of Timely highly customisable. So everything from your online bookings to your client communications, your payments and deposits to your loyalty programme, can be set up just the way you want, to reflect your unique brand and business needs. No matter if you’re just starting out on your own or if you’ve managed a salon for years, you’ll find Timely gives you a clear picture of your business performance and helps you make confident decisions. Our reporting, marketing and staff management tools can help you learn what’s working, what’s not, and where you can make more money. You call the shots based on what you want to achieve – and we’ll help you continuously improve with real time insights and education. Want to take the pain out of getting paid? Then you’ll love TimelyPay, the all-in-one solution to take card payments from your clients – whether that’s via our online booking system or via our integrated terminals. Say goodbye to mistyped payment amounts and confusing end-of-day cash ups and hello to a single payment solution, with simple transaction fees, fast payouts and no room for error. Plus, in Australia and New Zealand you can use surcharging on TimelyPay terminals to pass on card processing fees to your clients. And because more technology shouldn’t mean more hassle, we’ve made Timely super simple to use. You’ll discover clever features that automate your admin - saving you hours and allowing you to feel more relaxed and present with your clients, team and family. To top it all off, you’re never on your own with Timely. We’re famous for our fast and friendly customer support that’s only an email or phone call away and we’ve got loads of helpful videos, guides and FAQs online too. Join over 55,000 hair and beauty professionals using Timely worldwide. Simply select from one of three plans and pay one, simple monthly subscription fee, with no hidden costs and no fixed contracts.
Q. Does Timely support mobile devices?
Timely supports the following devices:
iPad, Android, iPhone
Q. What level of support does Timely offer?
Timely offers the following support options:
24/7 (Live rep), FAQs/Forum, Knowledge Base, Phone Support, Email/Help Desk, Chat
