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Xola
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Booking, marketing and distribution platform
Table of Contents
Xola - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Xola overview
What is Xola?
XOLA is a booking, marketing, and distribution platform that powers tour operators, activity providers, and other businesses of all sizes offering lifestyle experiences. The intuitive online booking and checkout system maximizes conversions, while the Xolabot optimizes customer journeys, recaptures bookings, and enables dynamic growth. Xola's Command Center allows businesses to efficiently manage bookings, waitlists, and availability, while crafting stunning listings for high conversions. The platform also includes robust reporting capabilities, transforming data into insights for data-driven decision making.
Who uses Xola?
By industry, Xola reviewers are most commonly professionals in entertainment (28%). The most frequent use case for Xola cited by reviewers is reservations (76% of reviewers).
What do users say about Xola pricing?
Some users report that Xola offers competitive, transparent pricing with flexible plans and reasonable booking fees, which they find beneficial. However, some reviewers feel that recent price increases and extra fees make it expensive compared to alternatives.
Starting price
Pros & Cons
Responsiveness
Simplicity
Navigation
Stability
Affordability
Insights
Xola’s user interface
Xola pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Xola?
Users say Xola streamlines booking and reservation management, making it easy for customers to self-serve and for staff to track bookings, payments, and guest details. They appreciate the intuitive interface, automated email notifications, and responsive customer support, which help save time and reduce errors. They find features like gift certificates, discounts, and integrations with other platforms useful for sales and marketing.
Some report occasional bugs, limitations in customization, and issues with mobile functionality. They note that payment processing and POS integration could be more flexible, and wish for faster implementation of new features and improvements.
Select to learn more
Who uses Xola?
Based on 571 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Xola's key features
Most critical features, based on insights from Xola users:
All Xola features
Features rating:
Xola awards
Xola alternatives
Xola
Starting from
No pricing info
Goldie
Starting from
19.99
Per month
TripWorks
Starting from
No pricing info
Easol
Starting from
No pricing info
Xola integrations (20)
Integrations rated by users
We looked at 571 user reviews to identify which products are mentioned as Xola integrations and how users feel about them.
Integration rating: 5.0 (1)
“The integration didn’t offer anything that wasn’t already available to plug into our website”
Dean W.
Co owner
Xola customer support
What do users say about Xola customer support?
Customer support rating:
We analyzed 210 verified user reviews to identify positive and negative aspects of Xola customer support.
A large number of users highlight Xola's fast, courteous, and highly responsive customer support team.
Many reviewers praise the support staff for being knowledgeable, patient, and willing to go above and beyond to resolve issues.
A portion of users appreciate having direct access to account managers who know their business and provide personalized assistance.
Multiple users note that support is available across various channels, including phone and online, with quick response times even outside regular hours.
Support options
Training options
To see what individual users say about Xola's customer support, check out the review snippets below.
“Our customers have appreciated a smooth checkout process, that links them quickly to their pre-trip information and integrated online waivers (with Smartwaiver). And for us as customers, the support team is fast, courteous, and helpful”
David P.
Managing Owner
“There are so many great features built into the Xola platform, we have saved time and money and with the level of customer support, downtime is a thing of the past, answers are quick and solutions are always an phone call away. ”
Mike L.
COO
“The Customer support is amazing, from the Sales team, to the Setup team, and then general support team that follows you while you operate in business just in case you have question. ”
Will L.
Owner
Xola FAQs
Xola has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What are the benefits of using Xola?
Xola's reservation system is simple, powerful, and flexible. Every aspect of Xola has been elegantly designed with usability in mind. As a result:
1) More people who visit your website will end up booking your tours.
2) You can get your staff comfortable with the software in minutes.
3) We can get you setup and implemented in under 24 hours.
Additionally, Xola is built on a modern technology stack. This means that our software is lightning fast. Most importantly, it also means we are fast. We are building rapidly, and we are always looking ahead.
Q. What languages does Xola support?
Xola supports the following languages:
English, French, Japanese, Spanish
Q. Does Xola support mobile devices?
Xola supports the following devices:
Android, iPad, iPhone
Q. Does Xola offer an API?
Yes, Xola has an API available for use.
Q. What other apps does Xola integrate with?
Xola integrates with the following applications:
authorize.net, Constant Contact, Google Analytics 360, Zapier, Gmail, Smartwaiver, WordPress, Stripe, Slack, Google Ads, Meta for Business, Google Calendar, Mailchimp, Xero, HubSpot CRM
Q. What level of support does Xola offer?
Xola offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk
