App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Xola Logo
Xola
4.7
(573)

Write a review

Booking, marketing and distribution platform

visit website

(21)

Xola Pricing, Features, Reviews and Alternatives

Xola product overview

What is Xola?

Xola is entirely web-based. Access your business management tools from any device, anywhere in the world. There is no software to download or update, and all your data is backed by the power of the cloud.

Key benefits of using Xola

Xola's reservation system is simple, powerful, and flexible. Every aspect of Xola has been elegantly designed with usability in mind. As a result:

1) More people who visit your website will end up booking your tours.
2) You can get your staff comfortable with the software in minutes.
3) We can get you setup and implemented in under 24 hours.

Additionally, Xola is built on a modern technology stack. This means that our software is lightning fast. Most importantly, it also means we are fast. We are building rapidly, and we are always looking ahead.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
FAQs/Forum
Phone Support
Email/Help Desk

Training options

Live Online
Videos
Documentation
Webinars
In Person

Xola pricing information

Value for money

4.6

/5

573

Starting from

Free

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Xola features

Functionality

4.4

/5

573

Total features

54

4 categories

Most valued features by users

Reporting/Analytics
Reporting & Statistics
Third Party Integrations
API
Alerts/Notifications
Data Import/Export
Email Marketing
Customizable Reports

Functionality contenders

Xola users reviews

Overall Rating

4.7

/5

573

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.96/10
Rating distribution

5

4

3

2

1

446

103

20

2

2

Pros
Xola has the BEST feature set, an amazing look and feel that your customers will love and they have a solid support team - the friendliest and most helpful ever.
The best part about Xola is that they do the heavy lifting for you. They get the booking software up on the site for you and it works great.
We have been using this software for 4 years and love it. We are continually contacted by other systems, but this is by far our favorite.
Cons
Unable to book with different email if same name (problem when working with concierge bookings). Cannot assign guides if turn around time is tight from one event to the next.
One other thing that is slightly annoying is I have to refresh the page or close then open the app to get it to refresh to see if there are any other bookings.
My issue is they are making you pay for all of the functionality instead of just paying for what you use.

Overall rating contenders

AvatarImg
AvatarImg

Jennifer N.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Easy to use, fast responsive trouble shooting

Reviewed 3 years ago

The professional look, automated emails, easy to use customer facing links really set my business apart from competitors as looking professional and organized. Connectivity with 3rd party sites makes my life easier. I use several 3rd party vendors and have to set up back end calendars on places like Viatour, Expedia and AirBnB experiences; these companies use booking software that is so cumbersome, redundant and/or incomplete its like using caveman software in comparison to the ease and speed of Xola's software. Its also easy for my employees to use, everyone gets it 1st time you show it to them.

Pros

The chat feature is indispensable, questions answered/problems solved on the spot. If the tech on chat can't fix or answer a question I get connected with someone who can solve the problem within 24 hours. The updates are pretty much instant, if I make a change, its on my site immediately.

Cons

I would like to be able to add more review links than just one on follow up emails.

LZ
AvatarImg

Lance Z.

Leisure, Travel & Tourism, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Just Use It.

Reviewed 3 years ago
Pros

The best software on the market for tour bookings and management. I’ve researched over 20 other competitors- don’t waste your time if you’re shopping around- get Xola.

Cons

It doesnt have some of the nuances we would like to see, and they changed their booking layout in a way that I think is not an improvement. However, I think they will continue to make improvements

Vendor response

Hi Lance, Thanks so much for your kind review. We're glad to have your continued support and will continue to make improvements! Cheers, Sophie

AvatarImg
AvatarImg

Caitlin M.

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

Share this review:

Excellent interface and usability but rigid in its features and customization

Reviewed 5 years ago

Easy to train staff, nice mobile features.

Pros

Easy to train staff on. If you can work an iPhone you can work on Xola. Good mobile access for staff

Cons

- Very little customization available for unique businesses - Limited accounting reports that take heavy editing in Excel to get the needed information - Organizes by customer email instead of name, can create major problems. - Europe based support team so finding a time to connect with them can be tough - No ability for Admin accounts to make edits or corrections to individual sales, especially...

Vendor response

Hi Caitlin! Thank you for the candid feedback. We really appreciate customers like you who give us the feedback like this so we can grow. I wanted to address your concerns and reach out to you over some of them as well. We have some new features that I believe your company will benefit from and I am going to make sure they are turned on for you and that you are aware of them. Our Support Team is based out of US as well as Europe so we can give 24 hour support. You can reach out via chat, email, or phone anytime of the day and there will be someone available to help. I look forward to connecting with you to talk over your feedback soon! -Jessica

JS
AvatarImg

Jesse S.

Leisure, Travel & Tourism, 1-10 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

This made my life so much easier

Reviewed 3 years ago

Speed of money flow and updated accounting is a breeze. The ability to adjust hops with minimal key strokes and everything automatically adjusts to our website is a life saver. And overall, the customer service is top notch.

Pros

The customization to suit the variety of needs for our little company. Once everything is plugged it only minimal administration is needed to keep everything flowing.

Cons

The inability to not be able to make a tour private and only accessible via a password for guests.

Vendor response

Jesse, we are so glad Xola has been useful for your business. Thank you for the feedback on private tours. We're always seeking to improve our product and service so your feedback is super useful!

RD
AvatarImg

Randi D.

Entertainment, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Satisfied

Reviewed 3 years ago
Pros

It is easy to use, easy to teach to staff, and I enjoy most features.

Cons

I haven't found anything I don't like thus far.

Vendor response

Hi Randi- So glad you find Xola easy to use. Thanks for taking the time to write a review! Best, Sophie

Xola FAQs

Q. What type of pricing plans does Xola offer?

Xola has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available


Q. Who are the typical users of Xola?

Xola has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business

See alternatives

Q. What languages does Xola support?

Xola supports the following languages:
English, French, Spanish, Japanese

See alternatives

Q. Does Xola support mobile devices?

Xola supports the following devices:
Android, iPad, iPhone

See alternatives

Q. Does Xola offer an API?

Yes, Xola has an API available for use.

See alternatives

Q. What other apps does Xola integrate with?

Xola integrates with the following applications:
Authorize.Net, Constant Contact, Google Analytics 360, Zapier, Gmail, WordPress, Stripe, Slack, Google Ads, Meta for Business, Google Calendar, Mailchimp, Xero, HubSpot CRM

See alternatives

Q. What level of support does Xola offer?

Xola offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk

See alternatives

Common Xola comparisons

Related categories