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Booking, marketing and distribution platform
Xola is entirely web-based. Access your business management tools from any device, anywhere in the world. There is no software to download or update, and all your data is backed by the power of the cloud.
Typical customers
Platforms supported
Support options
Training options
Value for money
4.6
/5
573
Starting from
Free
Value for money contenders
Functionality
4.4
/5
573
Total features
54
4 categories
Functionality contenders
Overall Rating
4.7
/5
573
Positive reviews
446
103
20
2
2
Overall rating contenders
Jennifer N.
Entertainment, 1-10 employees
Used daily for 2+ years
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The professional look, automated emails, easy to use customer facing links really set my business apart from competitors as looking professional and organized. Connectivity with 3rd party sites makes my life easier. I use several 3rd party vendors and have to set up back end calendars on places like Viatour, Expedia and AirBnB experiences; these companies use booking software that is so cumbersome, redundant and/or incomplete its like using caveman software in comparison to the ease and speed of Xola's software. Its also easy for my employees to use, everyone gets it 1st time you show it to them.
The chat feature is indispensable, questions answered/problems solved on the spot. If the tech on chat can't fix or answer a question I get connected with someone who can solve the problem within 24 hours. The updates are pretty much instant, if I make a change, its on my site immediately.
I would like to be able to add more review links than just one on follow up emails.
Lance Z.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 2+ years
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The best software on the market for tour bookings and management. I’ve researched over 20 other competitors- don’t waste your time if you’re shopping around- get Xola.
It doesnt have some of the nuances we would like to see, and they changed their booking layout in a way that I think is not an improvement. However, I think they will continue to make improvements
Hi Lance, Thanks so much for your kind review. We're glad to have your continued support and will continue to make improvements! Cheers, Sophie
Caitlin M.
Used daily for 2+ years
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Easy to train staff, nice mobile features.
Easy to train staff on. If you can work an iPhone you can work on Xola. Good mobile access for staff
- Very little customization available for unique businesses - Limited accounting reports that take heavy editing in Excel to get the needed information - Organizes by customer email instead of name, can create major problems. - Europe based support team so finding a time to connect with them can be tough - No ability for Admin accounts to make edits or corrections to individual sales, especially...
Hi Caitlin! Thank you for the candid feedback. We really appreciate customers like you who give us the feedback like this so we can grow. I wanted to address your concerns and reach out to you over some of them as well. We have some new features that I believe your company will benefit from and I am going to make sure they are turned on for you and that you are aware of them. Our Support Team is based out of US as well as Europe so we can give 24 hour support. You can reach out via chat, email, or phone anytime of the day and there will be someone available to help. I look forward to connecting with you to talk over your feedback soon! -Jessica
Jesse S.
Leisure, Travel & Tourism, 1-10 employees
Used daily for 6-12 months
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Speed of money flow and updated accounting is a breeze. The ability to adjust hops with minimal key strokes and everything automatically adjusts to our website is a life saver. And overall, the customer service is top notch.
The customization to suit the variety of needs for our little company. Once everything is plugged it only minimal administration is needed to keep everything flowing.
The inability to not be able to make a tour private and only accessible via a password for guests.
Jesse, we are so glad Xola has been useful for your business. Thank you for the feedback on private tours. We're always seeking to improve our product and service so your feedback is super useful!
Randi D.
Entertainment, 1-10 employees
Used daily for 2+ years
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It is easy to use, easy to teach to staff, and I enjoy most features.
I haven't found anything I don't like thus far.
Hi Randi- So glad you find Xola easy to use. Thanks for taking the time to write a review! Best, Sophie
Xola has the following pricing plans:
Pricing model: One Time License, Free
Free Trial: Available
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