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Xola
5
443
4
105
3
20
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Booking, marketing and distribution platform
Table of Contents
Xola - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Xola overview
Based on 573 verified user reviews
What is Xola?
By industry, Xola reviewers are most commonly professionals in entertainment (28%). The most frequent use case for Xola cited by reviewers is reservations (74% of reviewers).
What do users say about Xola pricing?
Some users say Xola offers good value for small businesses due to reasonable fees and competitive charges. Reviewers appreciate clear costs and flexible terms, but some reviewers find recent price increases and advanced features costly.
Starting price
Pros & Cons
Customer Support
Booking Process
Ease of Use
Scheduling
Payment Processing
Refunds and Cancellations
Xola’s user interface
Xola review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.4
Ease of use
4.6
Customer support
4.8
Reviews sentiment
What do users say about Xola?
Users say Xola offers an intuitive booking process, helpful customer support, and a user-friendly interface that makes managing reservations, tours, and payments straightforward. They appreciate its automation of emails, reminders, and waivers, as well as features for handling sales, discounts, and integration with third-party platforms. They find it saves time and improves customer communication.
Some report occasional bugs, mobile app limitations, and a need for more advanced features or customization. They mention issues with payment flexibility, group bookings, and glitches, but feel support is responsive and the platform continues to improve with regular updates.
Select to learn more
Who uses Xola?
Based on 573 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Xola's key features
Most critical features, based on insights from Xola users:
All Xola features
Features rating:
Xola alternatives
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Xola integrations (15)
Integrations rated by users
We looked at 573 user reviews to identify which products are mentioned as Xola integrations and how users feel about them.
Integration rating: 5.0 (2)
“Integrate and half the work”
Jamie P.
Designer
Integration rating: 4.0 (1)
“Ottimo strumento per interagire con i colleghi. Le persone con una età compresa tra 30 e 70 anni sono tutti ancora su facebook. Bisogna usare un social diverso pe ogni fascia di età.”
“I use it to be able to post content to both platforms.”
Augusto C.
Professore di Diritto ed Economia
Integration rating: 3.0 (1)
Xola customer support
What do users say about Xola customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Xola customer support.
Widely noted by reviewers, Xola's customer support is fast, responsive, and consistently resolves issues quickly.
A significant portion of users highlight the team's patience and willingness to help with both simple and complex questions.
Broad user base appreciates easy access to support via phone and online channels, including personalized assistance.
Multiple users report that Xola support listens to feedback, customizes solutions, and proactively checks in to ensure needs are met.
Support options
Training options
To see what individual users say about Xola's customer support, check out the review snippets below.
“Love the need updates and the easy access to customer service”
Tiffanie N.
Spa manager
“I know it well and if I don't I have customer service right at my finger tips.”
Anita C.
Manager
“Limited connections to other tools, making it harder to sync calls with appointments”
Nikita V.
Marketing Manager CRM
“I can only imagine the challenges of working with this customer service representative.”
Liliia H.
owner
Xola FAQs
Xola has the following typical customers:
Small Business, Mid-size Business, Large Enterprises, Freelancers
These products have better value for money
Q. What is Xola used for?
XOLA is a booking, marketing, and distribution platform that powers tour operators, activity providers, and other businesses of all sizes offering lifestyle experiences. The intuitive online booking and checkout system maximizes conversions, while the Xolabot optimizes customer journeys, recaptures bookings, and enables dynamic growth. Xola's Command Center allows businesses to efficiently manage bookings, waitlists, and availability, while crafting stunning listings for high conversions. The platform also includes robust reporting capabilities, transforming data into insights for data-driven decision making.
Q. Does Xola support mobile devices?
Xola supports the following devices:
Android, iPhone, iPad
Q. What level of support does Xola offer?
Xola offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, FAQs/Forum, Phone Support, Email/Help Desk
