getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Top Rated Contact Center Software with Small business - Page 2

Last updated: October 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

227 software options

Kavkom logo

Predictive dialer and telephony software for telemarketers

Kavkom Predictive Dialer is designed to help businesses automate dialing and routing of calls to live agents. The application enables supervisors to manage and optimize prospecting, sales, and recruitment campaigns, track the productivity of agents, and provide access to specific agents to view information about leads or campaigns.

Read more about Kavkom

Users also considered
VirtualPBX logo

One simple plan. Everything included.

VirtualPBX is radically simple: one plan, no contracts, at just $15/user/mo, plus real U.S.-based expert support—not a runaround.

Read more about VirtualPBX

Users also considered
VoIPstudio logo

VoIPstudio: the no-hassle VoIP phone service for business

High-quality Cloud PBX service with full Contact Center capabilities. Enhance your sales and customer support teams' productivity while improving customer satisfaction. +40 features: Call Routing, CTI Integrations, Call Logging, Call Recording, IVR, ACD Queue Management, and Wallboard. 24/7 support.

Read more about VoIPstudio

Users also considered
SparkTG VCC logo

Top Contact Center solution that ensures your business grows

SparkTG VCC is a cloud-based contact center solution that provides businesses with tools to improve customer service processes and convert leads on a centralized platform. Supervisors can use the dashboard to generate reports and manage call recordings to boost agents' overall productivity.

Read more about SparkTG VCC

Users also considered
wolkvox logo

Communication management system for contact centers with AI

wolkvox is an innovating Contact Center solution that allows to connect calls, videocalls, social media interactions, create bots, manage web chat and overflow agents, its expense is variable and adjusted to the fluctuation of the operation and has automatic updates of new functionalities at no cost

Read more about wolkvox

Users also considered
Kixie PowerCall & SMS logo

Cloud-based sales engagement platform for sales teams

Cloud-based sales engagement platform combining a multi-line power dialer, business SMS, bi-directional CRM sync, and call analytics.

Read more about Kixie PowerCall & SMS

Users also considered
servis.ai logo

Powerful, easy-to-use BOMP your whole team will love.

FreeAgent CRM is a fully-featured CRM. Manage contacts, accounts, deals, tickets, projects, quotes, and more in one happy place.

Read more about servis.ai

Users also considered
Mint Service Desk logo

IT service desk and asset management solution

Mint Service Desk is a an IT service desk and asset management solution which aids small to large enterprises in monitoring, tracking and exchanging information about resources within the organization as well as with vendors.

Read more about Mint Service Desk

Users also considered
Dialfire logo

Cloud-based outbound call center software

Dialfire is a cloud-based outbound call center software which enables users to turn their browser into a complete outbound call center with a preview and predictive dialer and call blending tools. Dialfire also supports custom forms, multi-step campaigns with automated workflows, and more.

Read more about Dialfire

Users also considered
RingByName logo

VoIP solution to streamline client communication

RingByName is a cloud-based communication software, which helps businesses track and manage customer calls across multiple locations. Features include a virtual receptionist, real-time activity tracking, call routing, three-way calling, single sign-on (SSO), and reporting.

Read more about RingByName

Users also considered
Salesmsg logo

Cloud-based business texting & calling for sales teams

Cloud-based SMS, MMS, and voice platform for sales, marketing, and support teams, featuring AI agents and CRM integration.

Read more about Salesmsg

Users also considered
Orcatec logo

Cloud-based field service management software

Orcatec is a cloud-based field service management software designed to help businesses handle and streamline various administrative processes, such as dispatching, employee management, and more. Supervisors can schedule appointments on a calendar and color-code them according to requirements.

Read more about Orcatec

Users also considered
Ringba logo

Cloud-based inbound call tracking software

Ringba is a cloud-based call tracking software designed to help businesses manage call attribution, recording and routing, marketing campaign, customer service, and other operational processes on a centralized platform. Managers can allocate local and on-demand toll-free phone numbers.

Read more about Ringba

Users also considered
Medallia Agent Connect logo

Customer feedback, coaching, and QA for customer support.

Contact centers can use Stella Connect to engage agents, drive performance, utilize coaching, and increase transparency of performance with clients. Show your clients that your contact center is a trusted partner that is committed to quality and delivering exceptional, on-brand support.

Read more about Medallia Agent Connect

Users also considered
Nextiva logo

Cloud AI platform for unified business communications

Cloud-based AI customer experience platform unifying VoIP, omnichannel contact center, video, and team messaging for businesses of all.

Read more about Nextiva

Users also considered
Positive User logo

The engine of growth. An all in one solution for user data.

Positive User is an omnichannel emailing and customer engagement platform aimed at boosting engagement and improving conversion by using a single data source for your customers.

Read more about Positive User

Users also considered
Vocalcom Hermes360 logo

Omnichannel contact center solution

Vocalcom Hermes360 is a omnichannel contact center solution that gives agents the smart features they need to provide relevant responses to customers on all channels.

Read more about Vocalcom Hermes360

Users also considered
Front logo

AI-enabled customer service platform for collaboration

Yes—you can scale and keep the human touch. Front is a customer operations platform that enables customer-facing teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.

Read more about Front

Users also considered
InfoServ logo

Integrated Call Center, Help Desk, and CRM software system

InfoServ CRM, integrated Call Center, Help Desk & CRM software solution, is a powerful tool to attract, retain, and delight customers and grow your company into a customer-centric organization.

Read more about InfoServ

Users also considered
LeadDesk logo

Clear and Efficient Sales and Customer Service Software

LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

Read more about LeadDesk

Users also considered
Cisco Finesse logo

Customer Service solution with digital experience

Cisco Finesse is a digital contact center solution that enhances customer and agent experience with robust features such as direct call transfers, real-time coaching, internal communication channels, call monitoring, and advanced analytics to understand areas of improvement. The system integrates with multiple Cisco communications solutions to provide a unified customer experience while also securely transfering data from one system to another.

Read more about Cisco Finesse

Users also considered
Zoho Desk logo

Cloud-based help desk for all business sizes

Cloud-based omnichannel help desk platform unifying tickets from email, chat, social media, and phone for businesses of all sizes.

Read more about Zoho Desk

Users also considered
MegaDialer logo

Call center solution for streamlining virtual telephony

MegaDialer is a predictive dialer solution designed to help businesses manage incoming/outgoing calls in order to offer services to potential clients and improve the customer experience. It lets contact centers collect client data via custom forms.

Read more about MegaDialer

Users also considered
Talkdesk logo

Customer Experience. Automated.

Self-service management. One-click integrations with Salesforce, Zendesk, Desk.com and many others. No phones, hardware, downloads or coding required.

Read more about Talkdesk

Users also considered
Replyco logo

Win Back 50% of Time Lost Messaging Customers

Replyco is the affordable eCommerce helpdesk platform that centralises all your customer messages into one intuitive inbox. Automate tasks, streamline your workflows and deliver exceptional customer support in a fraction of the time.

Read more about Replyco

Users also considered