App comparison
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Customer Engagement Software
Last updated: April 2026
170 software options
Sponsored
Alchemer
5
210
4
76
3
22
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Read more about Alchemer
Preferred Patron Loyalty
5
102
4
6
3
0
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Innovative Loyalty Programs, Customer Engagement & Gift Card
Read more about Preferred Patron Loyalty
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Giftbit
5
53
4
24
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital rewards for seamless incentive programs
Read more about Giftbit
Quizell
5
19
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Turn personalized product recommendations into sales!
Read more about Quizell
Corelation
5
3
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Anti-churn tool designed for B2B service providers
Read more about Corelation
Hotjar
5
366
4
155
3
15
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Digital experience insights for any business selling online
Read more about Hotjar
Poltio
5
10
4
0
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All of Your Essential Tools Working Together With Poltio
Read more about Poltio
eDesk
5
42
4
20
3
6
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
eDesk; the most scalable eCommerce customer support tool for
Read more about eDesk
Bettermode
5
73
4
19
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one community platform for branded communities
Read more about Bettermode
Vepaar
5
16
4
8
3
3
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-In-One Solution for Managing Your Online Business
Read more about Vepaar
SankeyJourney
Visualize Your Customer's Journey with SankeyJourney
Read more about SankeyJourney
Sogolytics
5
537
4
170
3
18
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Read more about Sogolytics
Emplifi Service Cloud
End-to-end care and support for your customer
Read more about Emplifi Service Cloud
Zenvia Customer Cloud
5
158
4
119
3
52
2
16
1
14
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI for customer service to sell more and serve better
Read more about Zenvia Customer Cloud
Viber
5
2.2K
4
1.3K
3
438
2
69
1
15
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Mobile messaging platform
Read more about Viber
GoSite
5
13
4
6
3
5
2
2
1
7
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online Storefront for service-orientated businesses
Read more about GoSite
Quidget
5
3
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Handle up to 80% of Tier-1 support with AI
Read more about Quidget
Zoho SalesIQ
5
58
4
27
3
11
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Discover the future of customer engagement
Engage in real time and send targeted messages to your prospects and customers.
Read more about Zoho SalesIQ
Missive
5
133
4
12
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collaborative inbox for teams
Read more about Missive
Gnatta
5
2
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Read more about Gnatta
Verloop
5
7
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Conversational AI Platform for Automated Customer Support
Read more about Verloop
eBanqo
5
7
4
12
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement platform with automation
Read more about eBanqo
ProductMix
5
22
4
3
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Product Owners Managers, Product People, Product Designers
Read more about ProductMix
AppFollow
5
9
4
3
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Understand and elevate your app’s reputation.
Read more about AppFollow
