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Top Rated Customer Engagement Software with Facebook
Last updated: July 2026
87 software options
Sponsored
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3.5K
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781
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Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer relationship management solution
Read more about Zoho CRM
5
2.2K
4
1.3K
3
318
2
65
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
5
537
4
170
3
18
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Read more about Sogolytics
5
202
4
55
3
6
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The most powerful form builder for modern workflows
Read more about Formaloo
5
568
4
94
3
17
2
6
1
19
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI Agents for Multi-Location Brands
Read more about Birdeye
5
1.2K
4
458
3
49
2
6
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multichannel Help Desk Solution with Powerful AI Features
Start with a 1 month free trial, no credit card required.
Read more about LiveAgent
5
121
4
23
3
2
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
New era CRM to manage all customer and operational workflows
Read more about Creatio CRM
5
178
4
64
3
4
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer-Powered Growth
Read more about Influitive
5
1.2K
4
429
3
63
2
13
1
6
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-based live chat for customer support and sales teams
Read more about LiveChat
5
633
4
246
3
22
2
2
1
5
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Integrated sales & marketing software for growing teams
Read more about EngageBay CRM
5
107
4
30
3
2
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The future of learning is agentic.The journey is human.
Read more about LearnUpon
5
24
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for managing online communications
Read more about Boei
5
73
4
19
3
1
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one community platform for branded communities
Read more about Bettermode
5
19
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Multi-channel Customer Communication Platform
Read more about Acquire
5
54
4
22
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Modern Customer Service Software For Customer-First Brands
Read more about Kustomer
5
19
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Enterprise Conversational AI Platform
Read more about Cognigy.AI
5
49
4
19
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful, easy-to-use BOMP your whole team will love.
Read more about servis.ai
5
162
4
57
3
15
2
6
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Messenger-based sales tool for SMBs and entrepreneurs
Read more about Kommo
5
14
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Personalized Omnichannel Marketing Automation Solution
Read more about Insider One
5
13
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Deliver Exceptional Restaurant Experiences at Scale
Read more about GuestXM
5
11
4
1
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unified management tool for customer service conversations
Read more about RingCentral Engage Digital
5
12
4
4
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Simple solution for complex needs
Read more about White Label Loyalty
5
8
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Video capturing platform for collecting customer testimonial
Read more about VideoPeel
5
21
4
7
3
2
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI-powered conversations for better website conversions
Read more about Serviceform
5
5
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The content revolution is here.
Read more about Brandcast