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Customer Experience Software
Last updated: April 2026
98 software options
Sponsored
Zendesk Suite
5
2.2K
4
1.3K
3
319
2
64
1
53
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
AI powered customer service across all channels
Read more about Zendesk Suite
ChurnZero
5
97
4
30
3
1
2
1
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement & retention for subscription businesses
Read more about ChurnZero
Alchemer
5
210
4
76
3
22
2
7
1
4
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer experience management and online survey platform
Read more about Alchemer
Sogolytics
5
537
4
170
3
18
2
2
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer and employee experience management platform.
Read more about Sogolytics
Survicate
5
69
4
25
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Collect, analyze, and act on customer feedback
Read more about Survicate
Thought Industries
5
51
4
23
3
4
2
0
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Leading Customer Learning & Intelligence Platform
Read more about Thought Industries
Waitwhile
5
48
4
10
3
5
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Waitlist app & queue management system for every business
Read more about Waitwhile
Zoho Desk
5
1.3K
4
766
3
119
2
13
1
8
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer service software for businesses of all sizes
Read more about Zoho Desk
Freshdesk
5
2K
4
1.1K
3
164
2
32
1
17
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online helpdesk system and customer service software
Read more about Freshdesk
Contentsquare
5
94
4
22
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
#1 Digital Experience Analytics Leader for Enterprise Brands
Discover features like Session Replays, Customer Journey Mapping, Heatmaps, AI Alerts & more.
Read more about Contentsquare
Medallia Experience Cloud
5
17
4
15
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
The pioneer and market leader in Experience Management
Read more about Medallia Experience Cloud
CustomerHero
5
161
4
14
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Online survey creator and feedback collection
Read more about CustomerHero
WalkMe
5
37
4
18
3
6
2
1
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Transform the User Experience
Read more about WalkMe
Thryv
5
313
4
94
3
29
2
9
1
60
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
All-in-one management solution built for small business
Read more about Thryv
Gnatta
5
2
4
1
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer engagement tool for omnichannel communication
Read more about Gnatta
BeInContact
5
8
4
3
3
3
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Your 100% Cloud Omnichannel Contact Center solution
Read more about BeInContact
AnyRoad
5
2
4
2
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Make every experience count.
Read more about AnyRoad
Whatfix
5
49
4
28
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Accelerate Digital Adoption
Read more about Whatfix
Delighted
5
48
4
9
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based customer and employee experience platform
Read more about Delighted
UserVoice
5
38
4
21
3
8
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Build better products with intelligent product feedback
Read more about UserVoice
Involve.me
5
43
4
17
3
3
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Create high-converting funnels that turn visitors into leads
Read more about Involve.me
CallPage
5
32
4
8
3
0
2
1
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Website button & pop-up widget for automated call backs
Read more about CallPage
Critizr
5
0
4
0
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer feedback collection & analysis platform for retail
Read more about Critizr
3CLogic
5
30
4
14
3
2
2
1
1
2
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud Call Center Solutions
Read more about 3CLogic
Qualaroo
5
14
4
6
3
0
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Powerful Survey And Feedback Management Tool
Read more about Qualaroo
