getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Customer Experience Software - Page 4

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.

640 software options

PinMeTo logo

Marketing and search technology for multi-location brands

learn more
PinMeTo is a leading marketing and search technology designed for multi-location brands to help them efficiently manage their business information, reviews, online interactions, and messaging across a wide range of online maps, services, applications, and directories.

Read more about PinMeTo

Users also considered
RAY logo

SaaS-based reputation management software for all entities

learn more
RAY offers firms the solutions to gather customer feedback and reviews to improve company image and attract newer clients. Key features include data import/export, email marketing, review monitoring & notification, activity tracking, review generation & request, reporting, and sentiment analysis.

Read more about RAY

Users also considered
Emojot logo

All-in-one platform for customer-centric transformation

learn more
Assess customer feedback via touchpoint surveys throughout their lifecycle. Track satisfaction & loyalty using real-time analytics.

Read more about Emojot

Users also considered
Eclipse AI logo

Predict and Prevent Customer Churn

learn more
Eclipse AI is a cloud-based customer experience solution, which helps businesses in technology, health and wellness, retail, and other sectors handle customer data, mitigate churn risks, predict retention rates, and more.

Read more about Eclipse AI

Users also considered
Medallia Concierge logo

Text messaging for customer service & team collaboration

learn more
Zingle is an SMS messaging solution which enables communication between businesses & their customers via text, with multi-channel messaging, automations & more

Read more about Medallia Concierge

Users also considered
Zonka Feedback logo

Turn feedback into intelligence, action, and growth

learn more
Zonka Feedback is an AI-powered Customer Feedback & Intelligence platform to collect, analyze, and act on customer feedback—improving experiences, boosting loyalty, and driving business growth.

Read more about Zonka Feedback

Users also considered
Online Surveys logo

Instant customer feedback with online surveys and polls

learn more
Use various colours and fonts to create customizable white labeled online surveys or polls to receive instant and valuable feedback from customers. Extra features include customizable greetings and closing pages, along with help in structuring and ordering questions.

Read more about Online Surveys

Users also considered
UserVoice logo

Build better products with intelligent product feedback

learn more
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.

Read more about UserVoice

Users also considered
NiceJob logo

Reputation marketing with reviews, social & SEO tools

learn more
NiceJob is the easiest way to get more great reviews, referrals and sales. We help businesses get the reputation they deserve! We also help your website convert more leads and improve your SEO!

Read more about NiceJob

Users also considered
IrisCX logo

Personalizing visual customer experience

learn more
IrisCX helps businesses resolve consumer problems faster. The platform enables businesses to provide live-guided or self-guided virtual support and generate valuable insights about consumer behavior.

Read more about IrisCX

Users also considered
AnyRoad logo

Make every experience count.

learn more
AnyRoad is the leading Experience Relationship Management (ERM) platform enabling brands to measure, scale, and implement their experiential programs.

Read more about AnyRoad

Users also considered
SAP Customer Experience logo

Enterprise CRM software

learn more
SAP Customer Experience is a cloud-based customer relationship management solution that integrates with SAP ERP, forming part of the complete SAP business suite. The CRM software provides a single platform to store all client account information and manage all customer communications.

Read more about SAP Customer Experience

Users also considered
Calton logo

Reputation and local listings management

learn more
Calton is a comprehensive customer experience platform that leverages artificial intelligence to collect, manage, and analyze reviews and surveys. The platform empowers businesses to gain valuable insights from real-time customer feedback and outperform competitors by tailoring customer experiences.

Read more about Calton

Users also considered
Gnatta logo

Customer engagement tool for omnichannel communication

learn more
Gnatta is a customer experience software designed to help businesses of all sizes manage customer communications across multiple channels such as Instagram, Facebook, Twitter, email, and more on a centralized platform. Administrators can sort conversations based on date or time.

Read more about Gnatta

Users also considered
Verloop logo

Conversational AI Platform for Automated Customer Support

learn more
Provide delightful customer experiences with Verloop.io. We are leading customer support automation platform that helps you provide exceptional support experiences to your customers across channels. Deploy our bot on your website, app, Facebook page, and WhatsApp number.

Read more about Verloop

Users also considered
Surveybox logo

AI platform for creating and managing custom surveys

learn more
AI-Powered Surveys for Smarter Decisions
Surveybox.ai – Simplifying Surveys, Elevating Experiences

Read more about Surveybox

Users also considered
Medallia Experience Cloud logo

The pioneer and market leader in Experience Management

learn more
Medallia is the market leader in Experience Management - trusted by over a thousand of the world’s leading brands. According to the Forrester Consulting Total Economic Impact Study commissioned by Medallia, organizations using Medallia can achieve $35.6M in value and an ROI of 591% over 3 years.

Read more about Medallia Experience Cloud

Users also considered
Operata logo

Real-time performance monitoring for cloud contact centers

learn more
Designed for IT operations, contact center operations, and contact center agents, Operata is a customer experience platform that works with Amazon Connect, Genesys Cloud CX, NICE CXone, Salesforce Service Cloud Voice, ServiceNow Voice, Zendesk Voice, and many more. Users can ingest third-party data and insights into any system, enhancing the CX and improving key metrics from call abandonment to sentiment and service availability.

Read more about Operata

Users also considered
WelcomeTrack logo

A customer relations tool to monitor and control shipments.

learn more
WelcomeTrack software helps e-commerce platforms optimize the delivery of products by promoting proactive measures. It helps improve the customer experience and encourages buyers to return to the store due to the quality of service.

Read more about WelcomeTrack

Users also considered
Quadient Inspire logo

Customer Communication Platform

learn more
Quadient Inspire helps organizations connect channels to create more individualized experiences and empower employees with more context and understanding of what customers want and need by identifying points of friction or obstacles across the customer journey, to improve the customer experience.

Read more about Quadient Inspire

Users also considered
Questback logo

Experience Management

learn more
Questback is an Customer Experience Management platform improving the customer experience.

Our is mission to make organizations smarter by acting on feedback from their key stakeholders!

As a Nordic leader in experience management solutions, we serve customers in the Nordics and the rest of the

Read more about Questback

Users also considered
WalkMe logo

Transform the User Experience

learn more
WalkMe pioneered the Digital Adoption Platform (DAP) to transform the user experience in today’s overwhelming digital world. Using AI, analytics, guidance and automation, WalkMe’s transparent overlay assists users to complete tasks easily within any enterprise software, mobile app or website.

Read more about WalkMe

Users also considered
ProductMix logo

Product Owners Managers, Product People, Product Designers

learn more
Leanbe is an AI-powered product management software that enables teams to make data-driven decisions from idea collection to announcement implementation. It streamlines the process, aligns teams for continuous growth, and bridges the gap between leaders and users through a single platform.

Read more about ProductMix

Users also considered
Thryv logo

All-in-one management solution built for small business

learn more
Thryv is an AI-powered CRM and marketing platform helping small businesses capture leads, automate follow-ups, and grow.

Read more about Thryv

Users also considered
Intouch Insight CX Platform logo

Get a 360 view of your customer experiences.

learn more
The Intouch Insight CX Platform is designed to get you the most out of your mystery shopping and operational audit programs while driving actionable insights from all customer touchpoints.

Read more about Intouch Insight CX Platform

Users also considered