CallPage is an inside sales tool that enables organizations to engage their website visitors by providing immediate responses from sales reps. The platform helps commercial sites to convert pageviews into inbound sales calls through an interactive website button and pop-up widget that provide a free phone connection to customers worldwide.
Once a visitor sends in a request for a call, CallPage automatically connects them with an available rep within 28 seconds. Users can select an eyecatcher button from the gallery of ready-made graphics, or upload a custom eyecatcher to help visitors spot the website’s chat window. The solution utilizes 23 scoring rules to deploy the widget, such as exit intent, scroll offset, previous visits, text interactions, and more.
Built-in analytics and Google Analytics integration enables users to analyze KPIs, monitor the performance of each traffic source, and check caller history for each channel. Users are able to see customers’ phone numbers and other information, as well as listen to call recordings. Users can also send SMS notifications to customers after the call, including a ‘thank you’ message and the sales rep’s contact details.
The solution’s built-in CSS editor allows users to customize their CallPage widget by adding their own custom text, uploading an image, and changing the colors or background to match the style of their website. Callpage integrates with a variety of third party apps such as Hubspot, Slack, Salesforce, Pipedrive, WooCommerce, Zapier and Shopify.
Software by CallPagecallpage.io