App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

3CLogic Logo

3CLogic

4.3
(49)

Write a review

Cloud Call Center Solutions

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(11)

3CLogic Alternatives & Competitors

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Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Five9 logo

Five9

4.2
(422)

Cloud contact and call center software

Features

Total

Five9 logo
3CLogic logo

82

123

101

features in common

82

features in common

Five9 logo

Five9's unique features

  • Multiple Scoring Models

  • Quality Management

  • Employee Reward Programs

  • Real-Time Chat

3CLogic logo

3CLogic's unique features

  • Voicemail Transcription

  • Training Management

  • Customer Engagement

  • Answering Machine Detection

Pricing

Value for money

Five9 logo
4.0

0.2

3CLogic logo
3.8

What users say about Five9's value for money

Five9 is an excellent leader in the CCaaS industry as regarded as one of the most complete solution providers. My clients like the scalability and ability to add agents immediately as needed.
It's horrible to implement, the support is awful, it also uses mechanics that are impossible to understand with minimal documentation.
Sharpen logo

Sharpen

4.4
(48)

Happy Agents. Happy Customers.

Features

Total

Sharpen logo
3CLogic logo

41

57

101

features in common

41

features in common

Sharpen logo

Sharpen's unique features

  • Voice Customization

  • Chat/Messaging

  • Real-Time Chat

  • Support Ticket Management

3CLogic logo

3CLogic's unique features

  • Lead Management

  • Role-Based Permissions

  • Surveys & Feedback

  • Agent Interface

Pricing

Value for money

Sharpen logo
4.8

1.0

3CLogic logo
3.8

What users say about Sharpen's value for money

This cloud based solution can improve and helps to establish better relationships with customers. It has very useful call monitoring and call analytics.
Frequently the software's integration with our case management platform fails and information is lost or not transferred correctly.
Bright Pattern logo

Bright Pattern

4.7
(98)

Cloud Contact Center Software with Embedded AI

Features

Total

Bright Pattern logo
3CLogic logo

57

73

101

features in common

57

features in common

Bright Pattern logo

Bright Pattern's unique features

  • Chat/Messaging

  • Real-Time Chat

  • Telemarketing Management

  • Survey/Poll Management

3CLogic logo

3CLogic's unique features

  • Archiving & Retention

  • Phone Key Input

  • Sentiment Analysis

  • Multi-Channel Data Collection

Pricing

Starting from

$70/month

Value for money

Bright Pattern logo
4.8

1.0

3CLogic logo
3.8

What users say about Bright Pattern's value for money

After using several products on the market I have found that Brightpattern is the most powerful and best priced software we can get and their customer service is by far the best that exists.
The features and functionality are industry best practice, but the people and support are amazing.
Yonyx logo

Yonyx

4.8
(153)

Decision tree driven Interactive guides for customer service

Features

Total

Yonyx logo
3CLogic logo

16

39

101

features in common

16

features in common

Yonyx logo

Yonyx's unique features

  • Search/Filter

  • WYSIWYG Editor

  • Request Escalation

  • Routing

3CLogic logo

3CLogic's unique features

  • Single Sign On

  • Customizable Fields

  • Surveys & Feedback

  • Manual Dialer

Pricing

Value for money

Yonyx logo
4.7

0.9

3CLogic logo
3.8

What users say about Yonyx's value for money

Far and away the best part is the support I've received from a customer rep. They always make themselves available to answer any and all of my questions and share their vast wealth of knowledge.
I like the user interface, it is super intuitive and visually appealing.
JustCall logo

JustCall

4.1
(99)

A cloud-based phone system for remote sales and support team

Features

Total

JustCall logo
3CLogic logo

47

73

101

features in common

47

features in common

JustCall logo

JustCall's unique features

  • Employee Directory

  • Mass Texting

  • 2-Way Messaging

  • Integrations Management

3CLogic logo

3CLogic's unique features

  • Surveys & Feedback

  • Customer Database

  • Workflow Management

  • Dashboard

Pricing

Starting from

$30/month

Value for money

JustCall logo
4.3

0.5

3CLogic logo
3.8

What users say about JustCall's value for money

Is an alternative for others, nice and easy to use. The overall quality is good, of course depends on connection.
Being able to dial numbers from any website is amazing. Best option for any size business looking for a great solution with lots of options.
amoCRM logo

amoCRM

4.4
(141)

Messenger-based sales tool for SMBs and entrepreneurs

Features

Total

amoCRM logo
3CLogic logo

39

142

101

features in common

39

features in common

amoCRM logo

amoCRM's unique features

  • Team Assignments

  • Project Management

  • For Sales Teams/Organizations

  • Customizable Forms

3CLogic logo

3CLogic's unique features

  • Automatic Lead Distribution

  • Callback Scheduling

  • Text Analysis

  • Real Time Data

Pricing

Starting from

$15/month

Value for money

amoCRM logo
4.5

0.7

3CLogic logo
3.8

What users say about amoCRM's value for money

There are flaws that are associated with lack of integration and low speed. In the standard version there is no normal environment for working with mail, an insufficient level of technical support.
I like that it is very easy to use and intuitive, features drag and drop approach in their user interface, provides great capabilities for collaboration between teams, and is relevantly affordable.
Genesys Cloud CX logo

Genesys Cloud CX

4.3
(147)

Mobile optimized cloud call center with multichannel routing

Features

Total

Genesys Cloud CX logo
3CLogic logo

73

126

101

features in common

73

features in common

Genesys Cloud CX logo

Genesys Cloud CX's unique features

  • Proactive Chat

  • Online Voice Transmission

  • Auto-Responders

  • Complaint Monitoring

3CLogic logo

3CLogic's unique features

  • Customer Engagement

  • Voicemail Transcription

  • Sentiment Analysis

  • Real Time Notifications

Pricing

Starting from

$75/month

Value for money

Genesys Cloud CX logo
4.0

0.2

3CLogic logo
3.8

What users say about Genesys Cloud CX's value for money

I'm happy to be using this product as it becomes better and will be a very strong product to beat in the future.
As in our Customer Service Center the biggest volume of users are the agents, the ease of use and friendly interface are one of the most important things for us.
Salesforce Essentials logo

Salesforce Essentials

4.3
(160)

CRM for small business

Features

Total

Salesforce Essentials logo
3CLogic logo

22

81

101

features in common

22

features in common

Salesforce Essentials logo

Salesforce Essentials' unique features

  • Web-based Deployment

  • Routing

  • Calendar Sync

  • Lead Qualification

3CLogic logo

3CLogic's unique features

  • Call Scripting

  • Workforce Management

  • FTC Compliance

  • Self Service Portal

Pricing

Starting from

$35/month

Value for money

Salesforce Essentials logo
3.9

0.1

3CLogic logo
3.8

What users say about Salesforce Essentials' value for money

It was a fantastic experience and an essential for a company looking to better engage and retain customers on digital platforms.
The code quality was awesome and the staff was super helpful. I think I'm getting the value for my money using this product.
Zendesk Suite logo

Zendesk Suite

4.4
(3.1K)

Service-first CRM company that builds support & sales tools

Features

Total

Zendesk Suite logo
3CLogic logo

65

179

101

features in common

65

features in common

Zendesk Suite logo

Zendesk Suite's unique features

  • Negative Feedback Management

  • Content Creation

  • Customizable Branding

  • Service Level Agreement (SLA) Management

3CLogic logo

3CLogic's unique features

  • Visual Analytics

  • SIP Trunking

  • FCC Compliance

  • Automatic Outbound Dialer

Pricing

Starting from

$49/month

Value for money

Zendesk Suite logo
4.1

0.3

3CLogic logo
3.8

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
LiveAgent logo

LiveAgent

4.7
(1.1K)

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
3CLogic logo

66

174

101

features in common

66

features in common

LiveAgent logo

LiveAgent's unique features

  • Text Editing

  • Routing

  • Document Storage

  • Knowledge Management

3CLogic logo

3CLogic's unique features

  • Visual Analytics

  • SIP Trunking

  • FTC Compliance

  • Call List Management

Pricing

Starting from

$15/month

Value for money

LiveAgent logo
4.7

0.9

3CLogic logo
3.8

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
Zoho Desk logo

Zoho Desk

4.5
(1.7K)

Cloud-based help desk platform

Features

Total

Zoho Desk logo
3CLogic logo

58

143

101

features in common

58

features in common

Zoho Desk logo

Zoho Desk's unique features

  • Service Level Agreement (SLA) Management

  • Customizable Branding

  • Cataloging/Categorization

  • Macros/Templated Responses

3CLogic logo

3CLogic's unique features

  • Archiving & Retention

  • VoIP

  • Drag & Drop

  • Recording

Pricing

Starting from

0

Value for money

Zoho Desk logo
4.5

0.7

3CLogic logo
3.8

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
Zoho CRM logo

Zoho CRM

4.3
(5.9K)

CRM software that helps you sell smarter, better, faster.

Features

Total

Zoho CRM logo
3CLogic logo

45

207

101

features in common

45

features in common

Zoho CRM logo

Zoho CRM's unique features

  • Multi-Channel Marketing

  • Sales Forecasting

  • Accounting Integration

  • XML / RSS

3CLogic logo

3CLogic's unique features

  • Progressive Dialer

  • IVR / Voice Recognition

  • Answering Machine Detection

  • Blended Call Center

Pricing

Starting from

$0/month

Value for money

Zoho CRM logo
4.3

0.5

3CLogic logo
3.8

What users say about Zoho CRM's value for money

The workflow piece is awful and not intuitive at all. Where all other platforms use actual workflows, Zoho is stuck in the 18th century in its interface.
You can build incredibly amazing customer relationship with the most popular and favorite Zoho CRM Software. You can convert extra leads and you can easily increase your revenue.
Bitrix24 logo

Bitrix24

4.1
(541)

100% free CRM, collaboration, and communication tool suite

Features

Total

Bitrix24 logo
3CLogic logo

70

402

101

features in common

70

features in common

Bitrix24 logo

Bitrix24's unique features

  • Multi-Currency

  • Electronic Forms

  • Scheduling

  • Mobile Access

3CLogic logo

3CLogic's unique features

  • Virtual Assistant

  • Real Time Monitoring

  • Automatic Outbound Dialer

  • Call Reporting

Pricing

Starting from

$61/month

Value for money

Bitrix24 logo
4.2

0.4

3CLogic logo
3.8

What users say about Bitrix24's value for money

Great features as a CRM software and phone system. The reports that can be pulled are helpful to analyze the success of your sales/program.
Etremely lacking as a CRM, reporting is terrible, customizations are so basic, and customer support is the worst I have ever seen. Even with the premium versions.
JIRA Service Management logo

JIRA Service Management

4.4
(330)

The only ITSM solution built on the Jira platform

Features

Total

JIRA Service Management logo
3CLogic logo

28

106

101

features in common

28

features in common

JIRA Service Management logo

JIRA Service Management's unique features

  • Email Management

  • Routing

  • Project Management

  • Configuration Management

3CLogic logo

3CLogic's unique features

  • Workforce Management

  • Lead Management

  • Archiving & Retention

  • Employee Management

Pricing

Starting from

$0/month

Value for money

JIRA Service Management logo
4.2

0.4

3CLogic logo
3.8

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.

Categories in common

Dynamic Yield logo

Dynamic Yield

4.3
(3)

Personalization & customer experience management

Features

Total

Dynamic Yield logo
3CLogic logo

12

33

101

features in common

12

features in common

Dynamic Yield logo

Dynamic Yield's unique features

  • Experience Management

  • WYSIWYG Editor

  • Customer Segmentation

  • Recommendations

3CLogic logo

3CLogic's unique features

  • Real-time Updates

  • Text to Speech

  • Call Recording

  • Manual Dialer

Categories in common

Cirrus Insight logo

Cirrus Insight

4.1
(108)

#1 App for Connecting Salesforce and Gmail

Features

Total

Cirrus Insight logo
3CLogic logo

13

52

101

features in common

13

features in common

Cirrus Insight logo

Cirrus Insight's unique features

  • Sales Pipeline Management

  • Location Tracking

  • Calendar/Reminder System

  • Calendar Sync

3CLogic logo

3CLogic's unique features

  • Real-time Updates

  • Call Scripting

  • Call Recording

  • Real Time Analytics

Pricing

Starting from

$10/month

Value for money

Cirrus Insight logo
4.0

0.2

3CLogic logo
3.8

What users say about Cirrus Insight's value for money

And the best part is, it happens within my Gmail Inbox. I do not have to go to Salesforce, but can review emails, opens, clicks, contacts, opportunities, accounts and more all from within Gmail.
Customer support is terrible. No training upon initiation.

Categories in common

Mojo Helpdesk logo

Mojo Helpdesk

4.5
(72)

Mojo Helpdesk makes customer service easy.

Features

Total

Mojo Helpdesk logo
3CLogic logo

23

43

101

features in common

23

features in common

Mojo Helpdesk logo

Mojo Helpdesk's unique features

  • Inventory Management

  • Customizable Forms

  • Network Monitoring

  • Asset Tracking

3CLogic logo

3CLogic's unique features

  • Text to Speech

  • Employee Management

  • Automatic Outbound Dialer

  • Automatic Lead Distribution

Pricing

Starting from

$29/month

Value for money

Mojo Helpdesk logo
4.6

0.8

3CLogic logo
3.8

What users say about Mojo Helpdesk's value for money

We review our tickets on a monthly basis to see where we need to improve on our services and it would be nice to export this data and maybe graph my statistics. Overall love the product.
I love our Mojo Help Desk, its so easy to manage and easy to access. I wish in the reporting tool there was a way to export reports, if there is please let me know.

Categories in common

Comm100 Live Chat logo

Comm100 Live Chat

4.7
(105)

Enterprise Live Chat

Features

Total

Comm100 Live Chat logo
3CLogic logo

33

75

101

features in common

33

features in common

Comm100 Live Chat logo

Comm100 Live Chat's unique features

  • Customer History

  • Real-time Consumer-facing Chat

  • Chat/Messaging

  • Proactive Chat

3CLogic logo

3CLogic's unique features

  • Automatic Lead Distribution

  • Callback Scheduling

  • Phone Key Input

  • Progressive Dialer

Pricing

Starting from

$29/month

Value for money

Comm100 Live Chat logo
4.4

0.6

3CLogic logo
3.8

What users say about Comm100 Live Chat's value for money

We enjoy the fact that this software is easy to use and the features are robust. Good API access also helps us to integrate with our current software.
Comm100 is one of the best LiveChat tools, it's stable and reliable and easy to use both for the agents and customers.

Categories in common

Smartsupp logo

Smartsupp

4.7
(264)

Smartsupp–Live Chat, Chatbots, and Video Recordings

Features

Total

Smartsupp logo
3CLogic logo

27

62

101

features in common

27

features in common

Smartsupp logo

Smartsupp's unique features

  • Customer Experience Management

  • Interaction Tracking

  • Customer Segmentation

  • Customer History

3CLogic logo

3CLogic's unique features

  • Customizable Fields

  • Collaboration Tools

  • Workflow Management

  • Inbound Call Center

Pricing

Starting from

$0

Value for money

Smartsupp logo
4.4

0.6

3CLogic logo
3.8

What users say about Smartsupp's value for money

I have to point out the perfect customer support from one of your employess. She was very kind, helpful and she has made my day much better.
I've had problems with the mobile app. Conversations were not popping and I was losing chats.

Categories in common

HelpOnClick logo

HelpOnClick

4.6
(11)

Live Chat Software and Virtual agent for SMBs

Features

Total

HelpOnClick logo
3CLogic logo

12

36

101

features in common

12

features in common

HelpOnClick logo

HelpOnClick's unique features

  • File Sharing

  • Website Visitor Tracking

  • Chat/Messaging

  • Social Media Integration

3CLogic logo

3CLogic's unique features

  • Single Sign On

  • Text to Speech

  • Answering Machine Detection

  • Manual Dialer

Pricing

Starting from

$7.2/month

Value for money

HelpOnClick logo
4.6

0.8

3CLogic logo
3.8

What users say about HelpOnClick's value for money

Easy to use, easy to link to web site, service very appreciated from customers, helps to increase sales when the customer can have help live about a product that he wants to add to the cart.
As the Admin for my company, I like being able to utilize the functionality at maximum capacity to better understand how my team is using the software, and how we can better serve our customers.

Categories in common

Ada logo

Ada

4.3
(6)

Ada is an easy to use customer support automation platform.

Features

Total

Ada logo
3CLogic logo

17

55

101

features in common

17

features in common

Ada logo

Ada's unique features

  • Multi-Language

  • Transfers/Routing

  • Augmented Analytics

  • Proactive Chat

3CLogic logo

3CLogic's unique features

  • Call List Management

  • Queue Management

  • Data Visualization

  • Text to Speech

Categories in common

SalesRabbit logo

SalesRabbit

4.2
(182)

Door to door and field sales tracking & lead management

Features

Total

SalesRabbit logo
3CLogic logo

14

52

101

features in common

14

features in common

SalesRabbit logo

SalesRabbit's unique features

  • Proposal Management

  • Lead Qualification

  • Data Extraction

  • Interaction Tracking

3CLogic logo

3CLogic's unique features

  • Real-time Updates

  • Call Scripting

  • Monitoring

  • Real Time Analytics

Pricing

Starting from

$25/month

Value for money

SalesRabbit logo
4.2

0.4

3CLogic logo
3.8

What users say about SalesRabbit's value for money

Sales rabbit software is great when it comes to selling of products and services. I love how it's organized and reliable.
I've been very pleased with the ease of use and every time I need tech help it's resolved quickly and efficiently.

Categories in common

Nextiva CRM logo

Nextiva CRM

4.1
(6)

Customer service and relationship management software

Features

Total

Nextiva CRM logo
3CLogic logo

15

35

101

features in common

15

features in common

Nextiva CRM logo

Nextiva CRM's unique features

  • Task Management

  • Contact Database

  • Survey/Poll Management

  • Search/Filter

3CLogic logo

3CLogic's unique features

  • Call Queues

  • Manual Dialer

  • Call Recording

  • Single Sign On

Categories in common

Rallyware logo

Rallyware

5.0
(21)

The Complete Digital Experience for Workforce Performance

Features

Total

Rallyware logo
3CLogic logo

28

122

101

features in common

28

features in common

Rallyware logo

Rallyware's unique features

  • Benchmarking

  • Employee Engagement

  • Engagement Tracking

  • Modeling & Simulation

3CLogic logo

3CLogic's unique features

  • Customizable Fields

  • Automatic Lead Distribution

  • Automatic Outbound Dialer

  • Automated Routing

Pricing

Starting from

$60,000/year

Value for money

Rallyware logo
4.8

1.0

3CLogic logo
3.8

What users say about Rallyware's value for money

The integration with our systems also went well, they are super organized and planned, they offer excellent support, and they are always very fast and kind.
A great and informed team behind a flexible and powerful platform. Rallyware is vested in their clients' success, ROI performance, and KPI measurements.

Categories in common

Social Intents logo

Social Intents

5.0
(6)

Web-based live chat software for Microsoft Teams and Slack

Features

Total

Social Intents logo
3CLogic logo

20

41

101

features in common

20

features in common

Social Intents logo

Social Intents' unique features

  • Live Chat

  • Customer Segmentation

  • Customizable Forms

  • Customer Service Analytics

3CLogic logo

3CLogic's unique features

  • Call Scripting

  • Automatic Lead Distribution

  • Dashboard

  • Automated Routing

Categories in common

Capacity logo

Capacity

4.5
(13)

Artificial Intelligence-based knowledge management solution

Features

Total

Capacity logo
3CLogic logo

30

101

101

features in common

30

features in common

Capacity logo

Capacity's unique features

  • Complaint Monitoring

  • Knowledge Management

  • Email Management

  • Business Process Control

3CLogic logo

3CLogic's unique features

  • Call Scripting

  • Inbound Call Center

  • Archiving & Retention

  • Workforce Management

Revv logo

Revv

4.7
(20)

The best eSignature workflow automation software

Features

Total

Revv logo
3CLogic logo

20

94

101

features in common

20

features in common

Revv logo

Revv's unique features

  • Workflow Configuration

  • Configurable Workflow

  • Product Configurator

  • Interaction Tracking

3CLogic logo

3CLogic's unique features

  • Call List Management

  • Queue Management

  • Data Visualization

  • Call Scripting

Categories in common

Dovetail logo