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3CLogic Reviews - Page 2

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49 reviews

Recommended

RR
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Rachel R.

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  • Value for money
  • Ease of use
  • Features
  • Customer support

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Reviewed 11 years ago

Andrew Utterback's service has been customized and helpful. He has been willing to go the extra mile to go above and beyond to deliver service to assist our team in understanding the 3CLogic system. He worked to create the best package to fit our company's needs and also offered helpful advice about what would be best regarding how to reach our customers. As far as the use of the 3CLogic software, once logged into the system, it can be a bit challenging at first to a newcomer to navigate around, but because of Andrew's willingness, time and also competency in their system, it has overall been a very helpful addition to our communications efforts to our customers.

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DB
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Daniel B.

Telecommunications,

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  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Beast of the rest!

Reviewed 10 years ago
Pros

We have been using 3C since January 2014. The software itself has more bells and whistles than any other that we reviewed. The functionality is great!. Its seems as if there are too many options available. In addition they seamlessly integrate with many of the CRM and Workforce Management tools (ie Salesforce, ZenDesk, Infusionsoft) If you ask me, its a no brainer!

Cons

Improvements to the GUI that would be great. A "touchable" interface for tablets.