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Keela
5
126
4
131
3
19
2
3
1
3
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fundraising CRM that unifies fundraising and donor comms.
Table of Contents
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Keela - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Keela overview
Based on 282 verified user reviews
What is Keela?
By industry, Keela reviewers are most commonly professionals in non-profit organization management (58%). The most frequent use case for Keela cited by reviewers is nonprofit CRM (64% of reviewers).
What do users say about Keela pricing?
Most reviewers indicate Keela offers strong value for money due to its affordable pricing and essential features. Some users report discounts and free trials, but some reviewers feel costs rise significantly as contact numbers increase.
What are the most popular integrations for Keela?
The Keela integration most frequently cited by reviewers is Stripe, a payment processing product rated 5.0 out of 5 for its integration with Keela.
Starting price
per month
Pros & Cons
Donor Management
Features
Nonprofit Use
Bugs and Issues
Contact Search
Data Management
Keela’s user interface
Keela pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.4
Features
4.0
Ease of use
4.3
Customer support
4.5
Reviews sentiment
What do users say about Keela?
By industry, Keela reviewers are most commonly professionals in non-profit organization management (58%). The most frequent use case for Keela cited by reviewers is nonprofit CRM (64% of reviewers).
Select to learn more
Who uses Keela?
Based on 282 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Keela's key features
Most critical features, based on insights from Keela users:
All Keela features
Features rating:
Keela alternatives
Keela
Starting from
160
Per month
DonorPerfect
Starting from
119
Per month
Givebutter
Starting from
Free
Bloomerang
Starting from
125
Per month
Keela pricing
Pricing plans
Pricing details:
Custom Pricing For More Than 10,000 Contacts
No pricing info
Features included:
- Unlimited Online Training
- Donor & Volunteer Management
- Email Marketing
- Unlimited Email Support
- Reporting & Analytics
- No Transaction Fees
- Membership Management
- Project Management
- CRM
- Automatic Receipts
- Integrations
- Unlimited Number Of Emails
- Unlimited Email Templates
- Grant Management
- Unlimited Donation Forms
- Compliant Tax Receipts (IRS/CRA/ACNC Compliant)
- Anti-Spam Compliance
- Automation
User opinions about Keela price and value
Value for money rating:
Of 33 reviews that provide robust commentary on Keela's price and value, mention it in a positive light.
Most reviewers indicate Keela offers strong value for money, especially for small non-profits, citing its affordable pricing, broad feature set, and straightforward pricing structure. They say the software includes many essential functionalities without unnecessary extras, making it cost-effective compared to competitors. Some users report that Keela provides discounts and free trials, which help organizations get started. However, some reviewers feel that increasing the number of contacts can raise costs significantly, and a few mention that the expense can become burdensome for smaller organizations as their needs grow.
, and
Keela integrations (11)
Integrations rated by users
We looked at 282 user reviews to identify which products are mentioned as Keela integrations and how users feel about them.
Integration rating: 5.0 (11)
Integration rating: 4.4 (10)
Integration rating: 4.2 (7)
“Was important in the past, but the internal WIX event software has taken over. Eventbrite's costs continue to go up as well.”
Steve P.
Owner
Integration rating: 3.6 (7)
“It did not have a good impact with my customers”
Fary a.
Home Cleaning Services
Integration rating: 4.8 (5)
“It's honestly one of the main reasons I recommend Jobber to clients. As an accountant, having invoices, payments, and customer data flow straight into QuickBooks Online means I'm not re-entering everything manually or chasing down missing information”
“Keeping expenses down for right now until we get ACT caught up and then will update QB to Online most likely”
Eri D.
ACCOUNTANT
Keela customer support
What do users say about Keela customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Keela customer support.
Widely noted by reviewers, Keela's customer support is consistently responsive, quick to answer questions, and resolve issues.
A large number of users appreciate the helpfulness and professionalism of the support team throughout onboarding and ongoing use.
Common user feedback highlights the ease of accessing support via clear help articles and thorough self-help documents.
Frequently reported by users, Keela's team listens to feedback, offers individual attention, and builds strong customer relationships.
Support options
Training options
To see what individual users say about Keela's customer support, check out the review snippets below.
“Customer service is the best I've ever dealt with and the communications area is great for all our needs.”
Brynn B.
Fundraising Coordinator
“The customer support is outstanding which is valuable because there are so many features.”
Catherine C.
Events and Chapter Communications
Keela FAQs
Keela is a cloud-based fundraising CRM designed to help nonprofit organizations manage donors and contacts, receive donations online, and foster deep donor relationships. As a cloud-based solution, Keela gives users the flexibility to manage donors and donations anywhere, anytime, from any internet-enabled device. Keela provides users with an intuitive platform from which to manage volunteers, emails, and remote teams, as well as newsletters, files and donation receipts. The centralized dashboard and inbox give users an instant snapshot of their responsibilities, including tasks, follow-ups, and team discussions. Search functionality and assignment management tools allow users to locate inbox messages and manage follow-up tasks. Keela’s CRM system allows users to manage their contacts and track all of their conversations and donations, as well as other updates. The CRM records important information such as the date of the last contact, the amount of the last donation, and the total amount donated, to help users track donation activity. Search, filter and sort tools allow users to organize their contacts. Keela’s donation management features enable users to collect donations and issue receipts and thank you notes automatically, while the campaign management tools help users design, send and monitor engaging marketing emails to their supporters. Built-in project management tools also allow users to track team responsibilities and deadlines.
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