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LiveChat Logo

LiveChat

Customer service software that boosts online sales.

(49)

LiveChat Reviews

Overall rating

4.6

/5

1.6K

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.63/10

Reviews by rating

Pros and cons

I love using this software and it's fun to use and see yourself improving your typing skills.
It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.
Great, very easy, love the platform and customization, it is simple to manage and its also looks very professional.
They should fix some system problems that occur sometimes and this cuts the connection. We didnt have ant other problem.
It created significantly more problems than one would expect at such prices. The system was buggy, call members would drop frequently, and problems persisted in a variety of locations and atmospheres.
The ticket management seems to be a little confusing sometimes, and sometimes tickets go unresolved from poor notifications.
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1,654 reviews

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