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SatisMeter Logo

Customer Feedback Tool | NPS | CSAT | PMF

Table of Contents

SatisMeter - 2026 Pricing, Features, Reviews & Alternatives

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Last updated: August 2025

SatisMeter overview

What is SatisMeter?

SatisMeter is a customer feedback tool that helps you keep an eye on customer satisfaction, monitor your product performance, and answer all the questions standing between you and business growth.

In addition to running various survey templates (NPS, CSAT, CES), it can conduct custom micro surveys, make pricing adjustments, and assess your product-market fit. With SatisMeter, you can trigger surveys based on events, target by user attributes, run recurring surveys, and integrate in numerous ways.

Pricing for SatisMeter is based on the number of responses rather than the survey displays. Plans include unlimited projects, users, and surveys. Top-tier support and easy setup make it a favorite of the world's most customer-oriented SaaS companies.

Key benefits of using SatisMeter

  • Unlimited projects, users, and surveys
  • Premium support with routine health checks
  • Channels: web, in-app, email, iOS, Android
  • Survey templates (NPS, CSAT, CES, PMF) with unique reports
  • Target surveys by user attributes, trigger surveys by events
  • Multiple question types, conditional logic, multilingual support
  • Recurring surveys, survey throttling, survey sampling
  • Import from other tools, export to CSV, API, Webhooks
  • Integrations for Segment, Intercom, Slack, Zapier, and more
  • Starting price

    49usage based /
    per month

    Alternatives

    with better value for money

    SatisMeter’s user interface

    Ease of use rating:

    SatisMeter reviews

    Overall rating

    5.0

    /5

    4

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.75/10
    Rating distribution

    5

    4

    3

    2

    1

    4

    0

    0

    0

    0

    SatisMeter's key features

    Most critical features, based on insights from SatisMeter users:

    Customizable templates
    Negative feedback management
    Anonymous feedback
    Feedback management
    Reporting/Analytics
    NPS survey structure

    All SatisMeter features

    Features rating:

    360 degree feedback
    Activity dashboard
    Alerts/Notifications
    API
    Application management
    CES survey structure
    Collaboration tools
    Conditional logic
    Continuous feedback
    CRM
    CSAT survey structure
    Customer journey mapping
    Customer profiles
    Customer segmentation
    Customizable fields
    Customizable forms
    Customizable questions
    Dashboard
    Data import/export
    Drag & drop
    Email reminders
    Email templates
    Engagement tracking
    Mobile survey
    Multi-Channel communication
    Multi-Channel data collection
    Multi-Channel distribution
    Multi-Language
    NPS of customers
    NPS of employees
    Performance metrics
    Pulse surveys
    Question branching
    Question library
    Rater selection
    Ratings/Reviews
    Real-Time analytics
    Real-Time data
    Real-Time notifications
    Real-Time reporting
    Reminders
    Reporting & statistics
    Search/Filter
    Segmentation
    Social media integration
    Survey/Poll management
    Surveys & feedback
    Text fields
    Third-Party integrations
    Trend analysis
    Visual analytics
    Website integration
    Widgets

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    Free version
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    SatisMeter pricing

    Value for money rating:

    Starting from

    49

    Per month

    Usage Based

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about SatisMeter price and value

    Value for money rating:

    SatisMeter support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Knowledge Base
    Email/Help Desk
    Chat

    Training options

    Live Online
    Documentation

    SatisMeter FAQs

    Q. Who are the typical users of SatisMeter?

    SatisMeter has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Small Business

    These products have better value for money


    Q. What languages does SatisMeter support?

    SatisMeter supports the following languages:
    English


    Q. Does SatisMeter offer an API?

    Yes, SatisMeter has an API available for use.


    Q. What level of support does SatisMeter offer?

    SatisMeter offers the following support options:
    Knowledge Base, Email/Help Desk, Chat

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