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Noterro Logo

A clinic app designed for tech-savvy health practitioners.

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Noterro - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Noterro overview

Based on 626 verified user reviews

What is Noterro?

Noterro is a massage therapy solution offering key features such as confirmations/reminders, appointment scheduling, appointment management, SOAP notes, and online booking, among others.

Who uses Noterro?

By industry, Noterro reviewers are most commonly professionals in health, wellness and fitness (70%). The most frequent use case for Noterro cited by reviewers is massage therapy (73% of reviewers).

What do users say about Noterro pricing?

Most users consider Noterro highly affordable and appreciate its flexible pricing, especially for solo practitioners and small businesses. Most reviewers indicate that essential features are included in basic plans, though some users say extra costs for specific features can be inconvenient.

What are the most popular integrations for Noterro?

The Noterro integrations most frequently cited by reviewers are: Google Calendar (a scheduling product rated 4.6 out of 5 for its integration with Noterro), Square Payments (a payment processing product, 4.6), and Square Point of Sale (a payment processing product, 4.4).

Starting price

30flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Features

Patient Records

Customer Support

Complex payment and billing features

Performance and usability frustrations

Noterro’s user interface

Ease of use rating:

Noterro pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
 
1-2(3)
3-4(136)
5(487)

What do users say about Noterro?

Noterro is a massage therapy solution offering key features such as confirmations/reminders, appointment scheduling, appointment management, SOAP notes, and online booking, among others.

Select to learn more


Who uses Noterro?

Based on 626 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Health, Wellness and Fitness
Hospital & Health Care
Medical Practice
Airlines/Aviation
Others

Use cases

Appointment Scheduling
Massage Therapy
Medical Practice Management
Patient Scheduling
Chiropractic

Noterro's key features

GetApp's analysis of 217 verified user reviews collected between August 2021 and October 2024 identifies Noterro's most critical features and summarizes user sentiment about those features.

Appointment scheduling

Users report that Noterro's appointment scheduling capabilities are intuitive and easy to navigate. They find it valuable for preventing overlaps and double bookings, and appreciate the flexibility of scheduling via app or website. Reviewers indicate that it allows for easy customization of services and scheduling for both clients and staff. They say it integrates well with their daily operations, although some mention the setup can be time-consuming and it lacks integration with Google for increased conversions. Of the 64 Noterro users who gave detailed accounts of their use of Appointment Scheduling, 97% rated this feature as important or highly important.

See related user reviews

“My customers love the convenience of my clinics branded app and 24/7 access to my schedule, I love the ease of check in and check out (as a sole provider and employee I am doing EVERYTHING right now) and my accountant loves that Noterro sends data seamlessly to Quickbooks.”
KT

Kristi T.

Licensed Masdage Therapist, Certified Medical Massage Practitioner

“I like how it streamlines my billing and appointment scheduling.”
RB

Ryan B.

Chiropractor

“Ability for clients to view and schedule appointments any time of day.”
TS

Tace S.

Owner Operator


Confirmations/Reminders

Reviewers appreciate Noterro's confirmations and reminders capabilities, highlighting the ability to customize messages for emails and texts. They find the automated reminders valuable for reducing no-shows and late cancellations. Users report that clients appreciate the consistency and reliability of reminders, and they like the options for sending reminders via text, email, or phone call. Some reviewers mention the extra cost for SMS reminders and wish for more personalization options. Of the 61 Noterro users who gave detailed accounts of their use of Confirmations/Reminders, 97% rated this feature as important or highly important.


Appointment management

Users report that Noterro's appointment management capabilities make it easy to book, move, and edit appointments. They appreciate capabilities like tracking staff actions, managing cancellations, and avoiding double bookings. Reviewers indicate that it simplifies managing appointments within the calendar and allows for easy client self-management. They find it helpful for organizing schedules and integrating personal and professional calendars, although some wish for additional capabilities like tracking cancellations versus no-shows. Of the 68 Noterro users who gave detailed accounts of their use of Appointment Management, 96% rated this feature as important or highly important.


Scheduling

Reviewers indicate that Noterro's scheduling capabilities are easy to use and streamline the process of creating and managing schedules. They find it valuable for allowing multiple locations, customizing schedules, and integrating with personal calendars. Users report that it helps avoid overbooking and double booking, and they appreciate the ability to block off time without canceling the entire day. Some reviewers mention a desire for additional capabilities like tracking client cancellations and no-shows. Of the 55 Noterro users who gave detailed accounts of their use of Scheduling, 95% rated this feature as important or highly important.

See related user reviews

“My only complaint is that the past program that we used, it would change the colour of a client on the schedule that has paid, makes it easy to follow in a busy day. ”
BT

Becky T.

RMT

“Very minimal downtime, if any at all and the schedule of updates is done at proper times of the day as to not cause any inconvenience.”
JL

Jamie L.

Owner

“Two way synch and scheduling options and controls”
MG

Marla G.

OMT

“I would like more indepth scheduling options, like being able to create "add ons" to treatments when a client is booking online.”
RS

Rebekah S.

Registered Massage Therapist


SOAP notes

Users report that Noterro's SOAP notes capabilities are easy to navigate and helpful for documenting client treatments and progress. They appreciate capabilities like shortcut word input, visual diagrams, and tagging specific areas of the body. Reviewers indicate that it saves time compared to manual note-taking and other EMR platforms. However, some users wish for more customization options and find the current setup tedious for detailed charting and assessments. Of the 66 Noterro users who gave detailed accounts of their use of SOAP notes, 92% rated this feature as important or highly important.


Online booking

Reviewers appreciate Noterro's online booking capabilities, noting that it is easy for clients to use and frees up administrative time. They find it valuable for allowing clients to book at their convenience and reducing phone tag. Users report that the booking portal is customizable and integrates well with their practice. Some mention a desire for integration with Google and additional options for creating different service menus. They say clients prefer the online booking option for its convenience. Of the 87 Noterro users who gave detailed accounts of their use of Online Booking, 86% rated this feature as important or highly important.

See related user reviews

“I like the online booking feature, being able to have 2 clinics”
KV

Kim V.

Owner

“I like that I could maintain the option to release online booking privileges to clients I have approved/ agreed to take on.”
KS

Kazimea S.

counsellor

“compared to all the other online booking options.”
JM

Jessica M.

Massage therapy

“it supports our client booking, record keeping, online booking, call backs, insurance billing and other services very well.”
AM

Aaron M.

Manager


All Noterro features

Features rating:

Access controls/permissions
Activity dashboard
Activity tracking
Alerts/Notifications
API
Assessment management
Automated scheduling
Availability indicator
Availability management
Billing & invoicing
Booking management
Calendar management
Calendar sync
Charting
Claims management
Class management
Class scheduling
Client management
Client portal
Contact database
Credit card management
Credit card processing
Customer database
Customer history
Customizable branding
Customizable forms
Customizable reports
Customizable templates
Data import/export
Debit/Credit card processing
Discount management
Document management
Document storage
Electronic payments
Email management
Email marketing
Email reminders
Employee management
EMR/EHR
Event scheduling
For chiropractors
For medical spas
Forms management
For physical therapy
For salons and spas
For yoga/pilates studios
HIPAA compliant
Initial assessments
In-Person payments
Insurance management
Invoice management
Membership management
Multi-Location
Multiple user accounts
Online scheduling
Outcome assessment tools
Patient management
Patient portal
Patient records management
Patient scheduling
Payment processing
Physician management
Physician scheduling
Point of sale (pos)
Practice management
Promotions management
Real-Time reporting
Records management
Recurring appointments
Reminders
Reporting/Analytics
Reporting & statistics
Rescheduling
Role-Based permissions
Self service portal
SMS messaging
SMS reminders
Social media integration
Staff management
Template management
Third-Party integrations
Transaction history
Treatment planning
Website integration

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Noterro pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Core

30

Per month

Features included:

  • Clinic Branded App
  • Charts & Forms
  • Billing, Payments, Simple Insurance
  • Scheduling & Online Booking
  • Google Calendar 2-Way Sync
  • Unlimited Locations & Assistants

Plus

50

Per month

Features included:

  • Everything in Core
  • File Uploads
  • Waitlists & Waitlist Notifications
  • Location-Specific Services
  • Online Booking Restriction Labels
  • Text & Call Reminders
  • Insurance Codes & Policies
  • Superbills (US only)

Max

70

Per month

Features included:

  • Everything in Plus
  • Packages
  • Memberships & Automatic Payments
  • Dedicated Phone Number
  • Google Analytics Integration
  • Insurance Claims & Payments
  • TELUS eClaims Integration (Canada only)
  • Availity, Office Ally, Trizetto Compatibility (US only)
  • CMS-1500 Auto-fill (US only)

User opinions about Noterro price and value

Value for money rating:

To see what individual users think of Noterro's price and value, check out the review snippets below.

“I also like: being able to use my brand colors for the online portal, online scheduling, form/agreement customization, treatment note customization with smart phrases.”
AR

Anna R.

Physical Therapist

“The versatility of Noterro to keep my database HIPPA compliant, as well as professional, with abilty to share documents with clients to share with their doctors, insurance, as well as many other items stood out above other online scheduling companies.”
HE

Hannah E.

Owner

Noterro integrations (7)

Integrations rated by users

We looked at 626 user reviews to identify which products are mentioned as Noterro integrations and how users feel about them.

Integration rating: 4.5 (52)

I need my statuses updated when I am in meetings

DL

Dorle L.

Global Payroll Administrator

Integration rating: 4.6 (50)

It did not have a good impact with my customers

Fa

Fary a.

Home Cleaning Services

Integration rating: 4.7 (41)

Worked well, but fees were really high, especially for memberships

SD

Steve D.

Massage Therapist and owner

Integration rating: 4.4 (36)

It connects your event management directly to your payments, so everything stays in sync. Deposits, invoices, and final payments flow through one system, reducing manual entry and errors.

Verified reviewer profile picture

Aireanne T.

Owner

Integration rating: 5.0 (4)

Other top integrations

Noterro customer support

What do users say about Noterro customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Noterro customer support.

A significant portion of users highlight Noterro's customer support as prompt, responsive, and quick to resolve issues.

Broad user base appreciates that support staff are knowledgeable, helpful, and willing to walk users through solutions.

Widely noted by reviewers, customer service actively listens to feedback and often implements user suggestions into updates.

Frequently reported by users, support is easily accessible via multiple channels, including calls, emails, and webinars.

Support options

Email/help desk
Phone support
Chat
Knowledge base
Faqs/forum

Training options

Webinars
Live online
Documentation
Videos

To see what individual users say about Noterro's customer support, check out the review snippets below.

“Everyone is extremely helpful and quick at resolving issues, answering questions and are willing to accept feedback on current functions and functions that would be great to have added.”

KR

Kristin R.

Registered Massage Therapist, Owner

“I had a question and I asked in a forum on a weekend, and I got an answer back in about 6 hours from one of the Customer Service Reps, so that's pretty impressive.”

Verified reviewer profile picture

Jessica M.

Registered Massage Therapist

Noterro FAQs

Q. What is Noterro used for?

Everything you need to run a better practice. Noterro is an online clinic management tool for Massage Therapists, Physiotherapists, Chiropractors, and other health care providers. Our practice management software comes equipped with features such as medical charting software, SOAP notes software, predictive charting, patient assessment software and more to help you run a better practice. Noterro runs securely in the cloud and makes use of elastic infrastructure which scales up and down as needed, allowing cost savings which are passed onto you.

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