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Social Intents Logo

Live chat software for Microsoft Teams, Slack, and ChatGPT.

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Social Intents - 2026 Pricing, Features, Reviews & Alternatives

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Social Intents overview

What is Social Intents?

Live Chat and AI Chatbots for Microsoft Teams, Slack, Google Chat, and ChatGPT enables you to chat with website visitors right from the business collaboration tools you already use.

Build safe ChatGPT, Gemini, and Claude chatbots that you can train with your website content and knowledge base with 1 click. Escalate chats to humans as needed.

Add WhatsApp, Facebook Messenger, and SMS client channels for your unified team inbox to interact with your customers.

Offer customer service and sales support right from Microsoft Teams, Slack, Google Chat, Zoom, and Webex without the need for another messaging tool.

Get started with a 14-day free trial.

Key benefits of using Social Intents

Using Social Intents, businesses can live chat with your website visitors, WhatsApp, Messenger, and SMS customers right from within Microsoft Teams, Google Chat, Webex, Zoom, and Slack. It offers live chat agents with every plan and lets organizations use the messaging platform they already use for live chat.

Create a ChatGPT powered chatbot trained on your own content then escalate chats to humans when needed to reduce support costs and increase customer satisfaction.

Starting price

49flat rate /
per month
view pricing plans
try for free

Alternatives

Social Intents’s user interface

Ease of use rating:

Social Intents reviews

Overall rating

4.7

/5

10

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.9/10
Rating distribution

5

4

3

2

1

7

3

0

0

0

Who uses Social Intents?

Based on 10 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Education Management
Information Technology and Services
Business Supplies and Equipment
Computer Software
Others

Use cases

Live Chat
Customer Service

Social Intents's features

Features rating:

A/B testing
Activity dashboard
AI copilot
AI/Machine learning
Alerts/Escalation
API
Automated responses
Automated routing
Autoresponders
Call center management
Canned responses
Chat Transcript
Chat/Messaging
Chatbot
Code-free development
Collaboration tools
Communication management
Contextual guidance
Conversation intelligence
CRM
Customer database
Customer portal
Customer segmentation
Customer Service Analytics
Customer support
Customer surveys
Customizable branding
Customizable fields
Dashboard
Feedback management
File sharing
For sales/marketing
Inbox management
Intent recognition
Interaction tracking
Language detection
Lead capture
Lead qualification
Live chat
Mobile access
Monitoring
Multi-Channel communication
Multi-Channel management
Multi-Language
Multiple data sources
Natural language processing
Offline form
Performance metrics
Pre-Configured bot
Proactive chat
Query suggestions
Queue management
Real-Time analytics
Real-time consumer-facing chat
Real-Time data
Real-Time monitoring
Real-Time notifications
Reporting & statistics
Reporting/Analytics
Search/Filter
Single sign on
Social media integration
Surveys & feedback
Third-Party integrations
Transcripts/Chat history
Transfers/Routing
Visual analytics

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Social Intents pricing

Value for money rating:

Starting from

49

Per month

Flat Rate

Pricing details
Subscription
Free trial
Free plan
Pricing range
view pricing plans
start trial

User opinions about Social Intents price and value

Value for money rating:

Social Intents support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

FAQs/Forum
24/7 (Live rep)
Chat
Knowledge Base
Email/Help Desk

Training options

Documentation
Videos
Live Online

Social Intents FAQs

Q. What type of pricing plans does Social Intents offer?

Social Intents has the following pricing plans:
Starting from: $49.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)


Q. Who are the typical users of Social Intents?

Social Intents has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Social Intents support?

Social Intents supports the following languages:
English


Q. Does Social Intents offer an API?

Yes, Social Intents has an API available for use.


Q. What other apps does Social Intents integrate with?

Social Intents integrates with the following applications:
Wix, Microsoft SharePoint, Google Chat, Webex Suite, Claude, Webflow, Zapier, Webex Connect, Zoom Contact Center, Zoom Workplace, Microsoft Teams, WordPress, Squarespace, Slack, Microsoft 365, ChatGPT, Framer, BigCommerce, Shopify


Q. What level of support does Social Intents offer?

Social Intents offers the following support options:
FAQs/Forum, 24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk

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