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UJET
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customer interaction & support platform with CRM integration
Table of Contents
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UJET - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
UJET overview
What is UJET?
UJET is a modern cloud contact center software company with leading innovation in smartphone-era customer support on the web, phone, and mobile apps. The UJET platform delights end-users with any time, anywhere access and simple smartphone functionality and elevates agent performance through context-aware solutions for voice, chat, image, video, and text. The UJET platform is enterprise grade in its global reliability, security, and scaling capacity and is SOC2 Type II and HIPAA compliant.
UJET is trusted by customer-centric, innovative enterprises, including Nest, Barkbox, Atom Tickets, Blink, August, Instacart, and Postmates to automate contact center processes and provide superior experiences that drive higher customer satisfaction. Headquartered in San Francisco, UJET enables businesses of all sizes to provide support experiences that turn customers into lifetime brand advocates.
Key benefits of using UJET
Starting price
per year
Alternatives
with better value for money
Pros & Cons
Call Management
Customer Support
Ease of Use
Bugs and Issues
Agent Call Monitoring
UJET’s user interface
UJET pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.6
Ease of use
4.8
Customer support
4.8
Reviews sentiment
What do users say about UJET?
What I like most in Ujet is that whenever there is upcoming call the Ujet will notify first what's Guest or Host calling and also there are a counting before the call start
Select to learn more
Who uses UJET?
Based on 140 verified user reviews.
Company size
Enterprises
Midsize Businesses
Small Businesses
Top industries
Use cases
UJET's key features
Most critical features, based on insights from UJET users:
All UJET features
Features rating:
UJET awards
UJET alternatives
UJET
Starting from
80
Per year
Ringover
Starting from
No pricing info
Convoso
Starting from
No pricing info
DialedIn CCaaS
Starting from
No pricing info
UJET pricing
Value for money rating:
Starting from
80
Per year
User opinions about UJET price and value
Value for money rating:
To see what individual users think of UJET's price and value, check out the review snippets below.
Chantelle W.
Customer service representative
malik a.
Proactive live order support agent
UJET integrations (13)
Integrations rated by users
We looked at 140 user reviews to identify which products are mentioned as UJET integrations and how users feel about them.
Integration rating: 5.0 (3)
“We use Kustomer cause we register the interactions that we receive from Ujet. Both platforms are really important for our daily work. Is amazing how we use the platform for solving problems. ”
“Kustomer has our customers' profiles and data. Allowing incoming calls on UJET to link with Kustomer is essential in retrieving customer's profile instantly, and automatically.”
Yeiry G.
Back up Supervisor
Integration rating: 5.0 (1)
“With both systems we can merge, emails, text messages, recordings and photos from the same case or customer in the same ticket to work on. ”
Susana A.
Agent
UJET support options
Typical customers
Platforms supported
Support options
Training options
UJET FAQs
UJET has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What languages does UJET support?
UJET supports the following languages:
Chinese (Simplified), Danish, English, Finnish, French, German, Italian, Japanese, Korean, Norwegian (Bokmal), Portuguese, Spanish, Swedish
Q. Does UJET support mobile devices?
UJET supports the following devices:
Android, iPad, iPhone
Q. Does UJET offer an API?
No, UJET does not have an API available.
Q. What level of support does UJET offer?
UJET offers the following support options:
FAQs/Forum, 24/7 (Live rep), Phone Support
