Complaint Management Software with Audit Trail

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8 apps

i-Sight   

7
Investigative case management software
Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations. Read more about i-Sight
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Investigative case management software
Investigative case management software for top brand organizations, banks and schools, for managing HR, fraud, and compliance investigations. Read more about i-Sight
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Zoho Desk   

1,598
Industry's first context-aware Helpdesk Software
Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations. Read more about Zoho Desk
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Industry's first context-aware Helpdesk Software
Use Zoho Desk to automate compliant management by setting service levels, creating escalation rules & workflows, setting up notifications and more. This brings email, social media, live chat, phone calls, and web forms together. Our free plan gives you 3 users free to head start your operations. Read more about Zoho Desk
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Zendesk   

2,346
Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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Cloud-based Help Desk & Customer Support Platform
Zendesk's fully customizable help desk solution scales with your business and enables organizations to solve tickets easily. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk
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QT9 Quality Management   

21
Your adaptable & easy to use quality management solution
Easily keep track of customer feedback records and customer complaints with the QT9™ QMS. Connect your locations, departments and people with the QT9™ QMS. Quickly get a sense of customer complaints. Use tasks to involve the right people and link to CAPA or Risk management tasks. Read more about QT9 Quality Management
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Your adaptable & easy to use quality management solution
Easily keep track of customer feedback records and customer complaints with the QT9™ QMS. Connect your locations, departments and people with the QT9™ QMS. Quickly get a sense of customer complaints. Use tasks to involve the right people and link to CAPA or Risk management tasks. Read more about QT9 Quality Management
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Bitrix24   

404
100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
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100% free CRM, collaboration and communication tool suite
Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide. Read more about Bitrix24
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LiveAgent   

782
Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Great customer service starts with better help desk software
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media. Read more about LiveAgent
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Salesforce Service Cloud  

455
Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
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Customer service & support software
Support Every Customer. Anytime. Anywhere. Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction. Read more about Salesforce Service Cloud
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NABD System  

38
Omnichannel Customer support & Help Desk software-FREE PLAN
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price. Read more about NABD System
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Omnichannel Customer support & Help Desk software-FREE PLAN
ISO compliant complaint management software with powerful workflow engine, SLA and automation rules for customer-centric organizations at best price. Read more about NABD System
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