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Top Rated Customer Service Software with Google workspace

Last updated: October 2026

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25 software options

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

Use SolarWinds Service Desk to treat your employees like your best customers with greater visibility into past and present service requests and tickets.

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Help Scout logo

Cloud-based customer support platform

Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.

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Pipefy logo

Cloud-based no-code workflow automation for enterprises

Centralize and connect the whole customer journey in one place and improve satisfaction with a customer-centric CS operation with Pipefy.

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ConvergeHub logo

Sales, marketing, customer service & billing CRM for SMBs

Track and quickly respond to all customer issues and questions to create happy customer relationships.

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Positive User logo

The engine of growth. An all in one solution for user data.

Onboard new customers and provide great support with an easy to use live chat, mailing service, knowledge base creation software and automated messages.

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Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

PINKVerify Certified ITIL / ITSM Compliant - Service Desk Software, Incident, Asset, Problem, Change, Release, Contract, Vendor, Service Catalog & more

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UseResponse logo

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Nosco logo

Turn every customer interaction into a powerful opportunity!

Unlock your CRM: manage calls, emails, WhatsApp, socials in one secure platform. Ideal for Customer Service, After Sales, E-commerce, and Back-office teams.

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CafeX Suite logo

One-click web, audio & video collaboration

CafeX Meetings is an online video collaboration solution with HD video, live chat, screen sharing, drag-and-drop content sharing, call recording, and more

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Tactful AI logo

Simpler, Better and Modern Customer Service

Tactful AI is an AI-powered customer service platform that unifies interactions across voice, digital, and social channels. It offers intelligent routing, automation, and self-service to boost efficiency and deliver personalised support, helping businesses enhance customer experiences seamlessly.

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Attendo logo

What your ERP is missing

Attendo is a cloud-based customer service platform that integrates help desk, support ticketing, CRM, and maintenance management. It connects seamlessly with your existing ERP, VoIP, email, and social media for a unified experience.

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timetoreply logo

Email analytics and performance optimization software

Email analytics & customer relationship intelligence for customer-facing teams. Track reply times, hit your SLAs, and surface customer sentiment, intent and urgency to catch service risks early — all inside Outlook, Microsoft 365 and Google Workspace, with no change to how your team works.

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Daktela logo

Call Centre Software for all Business

Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

Customer service software for email, chat, social media, voice, web forms, and messaging. HappyFox combines ticket routing, automation, SLAs, private notes, knowledge bases, self-service portals, CSAT surveys, reports, mobile apps, and 100+ integrations.

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Shape logo

Cloud-based CRM, sales & marketing automation software

Shape is a cloud-based CRM, sales, & marketing automation software for businesses in industries such as legal, real estate, mortgage, finance, & education. Shape offers tools to manage & automate online marketing & promotions, capture and service leads from online sources, & more

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Vozy logo

Voice AI platform for enterprises

Vozy transforms the way companies interact with customers through voice assistants and conversational AI.

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Accelo logo

Move from operational chaos to profitable growth.

Accelo's AI-powered PSA unifies pipeline, projects, resources, and financials — turning real-time data into forward-looking decisions.

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Apptivo logo

CRM solution for managing customer accounts

Apptivo is a customer relationship management app that allows businesses to create and manage customer accounts with information such as contact information, website, annual revenue‚ address‚ number of employees‚ & more. Accounts can be associated with other records such as contacts or opportunities.

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Freshdesk Omni logo

Omnichannel customer support software

Freshdesk Omni facilitates powerful collaboration between front-line and back-office teams on complex issues by breaking down silos, enabling seamless knowledge distribution, and sharing complete context for faster problem-solving.

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Salesforce Sales Cloud logo

Cloud-based CRM and sales automation software

Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. The platform combines human sales professionals with AI-powered automation, data, and intelligence. This integrated solution is designed to help businesses of all sizes and industries.

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Method CRM logo

The Customizable QuickBooks CRM That Works Your Way

Method CRM extends QuickBooks with customizable lead-to-payment workflows. Manage customers, sales, operations, invoices, and payments in one system with real-time QuickBooks sync. Built for manufacturing, distribution, construction, field service, and more.

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Vivantio logo

When Service Matters.

Vivantio provides customer service teams a flexible service optimization solution to meet and exceed customer expectations. Our platform combines CRM capabilities with the power of enterprise-level features so B2B service teams can improve service while reducing costs and serving happier customers.

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Kayako logo

AI-enabled unified customer service platform

Kayako - Customer Service Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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Act! logo

More than CRM - Your total relationship solution.

Act! Advantage is a front-office CRM solution that unites sales, marketing, and customer management in one affordable platform to help you stay organized and turn relationships into results.

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Sela logo
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Shared inbox and AI for customer service teams

Sela helps support teams manage customer conversations across messaging, web chat, email, and voice. Assign requests, share internal notes, automate follow-ups, and use an optional AI assistant with human handoff. Arabic and English interfaces keep teams working in their preferred language.

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