getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

Software categoriesBlog & researchAbout us

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Live Chat Software with Workflow Management (2026) - Page 2

Last updated: April 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features

Integrated with

Pricing model

Devices supported

Organization types

User rating

159 software options

Avochato logo

SMS texting and live chat for sales, support & ops teams

learn more
Avochato is an SMS/text messaging and live chat solution for marketing, sales & support teams, which allows users to send, receive, and collaborate on messages from customers

Read more about Avochato

Users also considered
Sobot logo

All-in-One Contact Center Solution

learn more
Sobot is a global leader in contact center solutions, offering a versatile platform that includes chatbot functionality, live chat, voice support, ticketing systems, messaging, and the WhatsApp Business API.

Read more about Sobot

Users also considered
Tiledesk logo

Build AI Agents with drag-and-drop. No code required.

learn more
Tiledesk is an AI Agent platform for support and business automation. Build agents with a drag-and-drop, no-code flow builder and power them with RAG knowledge bases and MCP actions to connect tools. Multichannel, multilingual, open source, with SaaS and self-hosted options.

Read more about Tiledesk

Users also considered
Gorgias logo

The Conversational AI platform for Ecommerce

learn more
The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.

Read more about Gorgias

Users also considered
HubSpot Service Hub logo

Cloud-based customer service solution for firms of all sizes

learn more
HubSpot Service Hub is a cloud-based customer service platform, which aims to simplify processes for managing customer queries & improving client engagement. It allows users to connect with customers via live chat, one-to-one customer communication, conversational bots, and more.

Read more about HubSpot Service Hub

Users also considered
Crisp logo
Category Leaders

All-in-one multi-channel solution for customer messaging

learn more
More than Live Chat, companies have now to face with multi-channel customers support so Live Chat is not enought anymore. By using Crisp, companies can enjoy an all-in-one multi-channel customers relationship platform that will help them better scale their communication.

Read more about Crisp

Users also considered
RingCX logo
Category Leaders

AI-powered contact center

learn more
RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

Read more about RingCX

Users also considered
OnceHub logo

Be where it matters. Bring your A game and sell.

learn more
OnceHub goes all out to capture and qualify new leads and engage them productively while you’re busy with other things. Save yourself time and money with a highly adaptable scheduling solution packed with features you and your prospects will love.

Read more about OnceHub

Users also considered
Comm100 logo

People-First, AI Powered Omnichannel Customer Service

learn more
Comm100 Live Chat is a powerful and highly configurable customer support platform for websites and mobile apps, designed for speed, reliability, and security.

Read more about Comm100

Users also considered
TimelinesAI logo

Shared WhatsApp inbox and CRM integration for sales teams

learn more
What it does: TimelinesAI centralizes live WhatsApp conversations from multiple numbers into one team workspace with routing, assignments, notes, quick replies, and controlled bulk replies.

Why it matters: Agents respond faster with full context inside the CRM view; leaders track workloads and SLAs

Read more about TimelinesAI

Users also considered
JivoChat logo

Live chat with agent apps for iOS & Android

learn more
JivoChat is a live chat software that offers customizable web & mobile chat widgets with 20 language options, and web-based, desktop, and mobile agent apps, including real-time visitor monitoring, pageview histories, email chat transcripts, file transfers, canned responses, customer ratings, & more

Read more about JivoChat

Users also considered
Rocket.Chat logo

The Leading Enterprise Communication Hub

learn more
Bring messages, video calls, file sharing and all team communication into one place and boost your business efficiency. Empower your team to work quicker with real-time text messages. Control permissions, audit previous messages and never miss information again with the saved chat history.

Read more about Rocket.Chat

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox is a cloud based, all-in-one help desk and customer support software. HappyFox's ticketing system enables the quick resolution of customers' issues via an efficient customer support workflow. The platform provides a built-in knowledge base, community forum and end-user support portal.

Read more about HappyFox Help Desk

Users also considered
Wing logo

Software for managing & delegating recurring tasks

learn more
Wing's dedicated tech-enabled talent completes recurring work like customer relationship management, customer support, email management, and more with high-quality work results.

Read more about Wing

Users also considered
Re:amaze logo

Support, engage, and convert customers on a single platform.

learn more
Chat with online customers in real time. Set office hours. Create targeted proactive engagement messages. Great for support, sales, and marketing teams.

Read more about Re:amaze

Users also considered
LiveHelpNow logo

Help desk and live chat solution for customer service

learn more
LiveHelpNow is a help desk software solution for customer service and live chat. LiveHelpNow's live chat tool engages with website visitors to garner customer feedback, send targeted messages & relevant recommendations. It also provides email & ticket management, knowledge base publishing & more.

Read more about LiveHelpNow

Users also considered
uContact logo

Beautiful Contact Center Solution - Omnichannel - All in One

learn more
uContact is a beautiful contact center solution designed to make the life of the agents easier and more productive. Ideal for inbound, outbound & blended call centers.

Key features:
- True All in One
- Omnichannel: Email, SMS, Web Chat, Facebook, Twitter.
- IVR
- Gamification
- Recording
- WFM

Read more about uContact

Users also considered
SmatBot logo

Chatbot Building Platform

learn more
An omnichannel platform that can be used to build conversations with your customers for the purposes of Lead Generation, Customer Support, Surveys, Enquiries, Appointments, Feedback, Suggestions and more.

Read more about SmatBot

Users also considered
ChatBot logo

Easy to use chatbot platform for business

learn more
Combine AI technology and a human touch to deliver seamless customer support. Thanks to ChatBot your customers can self-serve, solve common problems, and connect with human agents when required.

Read more about ChatBot

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako Live Chat Software made personal and simple and unifies customer service across chat, social, email and phone.

Read more about Kayako

Users also considered
Customerly logo

AI-first customer service: Automate, engage, and retain cust

learn more
The most powerful behavioural chat for your B2B SaaS. Engage with your users, triggers, help centre and video live chat

Read more about Customerly

Users also considered
Zenvia logo

AI for customer service to sell more and serve better

learn more
Create fully functional chatbots in just a few clicks, with automatic implementation using generative AI, and enable integration with other systems to enhance customer service and conversational experience.

Read more about Zenvia

Users also considered
respond.io logo

The first minute makes or breaks the customer experience.

learn more
Manage chats, calls, emails, campaigns and CRM data on our AI-powered platform for instant replies that drive 3x more revenue.

Read more about respond.io

Users also considered
Froged logo

THE one tool for onboarding, engagement & customer support

learn more
FROGED is an all-in-one Product Success Platform, designed to evolve your entire customer lifecycle from onboarding and engagement to proactive customer support.

Made by a SaaS, for SaaS companies, and it’s easy. Like, really easy.

Read more about Froged

Users also considered
Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

learn more
Vision Helpdesk offers four products to manage customer support for all size business.

1) Multi channel Help Desk Software
2) Satellite Help Desk (Multi company help desk )
3) Service Desk Software (PINKVerify Certified - ITIL / ITSM Complaint)
4) Live Chat Software

Read more about Vision Helpdesk

Users also considered