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Features
SMS Messaging(5)
Call Center Management(6)
Social Media Integration(7)
Third Party Integrations(10)
Multi-Channel Communication(9)
@mentions(3)
AB Testing(2)
Access Controls/Permissions(4)
Activity Dashboard(4)
Activity Tracking(6)
AI/Machine Learning(2)
Alerts / Escalation(8)
Alerts/Notifications(7)
API(10)
Appointment Management(5)
Auto-Responders(8)
Automated Routing(7)
Call Recording(3)
Call Routing(2)
Campaign Management(2)
Canned Responses(6)
Cataloging/Categorization(5)
Chat/Messaging(10)
Chatbot(5)
Collaboration Tools(7)
Communication Management(8)
Configurable Workflow(2)
Contact Database(4)
Contact Management(5)
Content Management(4)
CRM(5)
Customer Database(7)
Customer Experience Management(4)
Customer History(6)
Customer Segmentation(4)
Customer Service Analytics(5)
Customer Support(3)
Customizable Branding(10)
Customizable Fields(4)
Customizable Forms(4)
Customizable Reports(4)
Customizable Templates(6)
Dashboard(5)
Data Import/Export(4)
Data Visualization(3)
Document Storage(3)
Drag & Drop(4)
Email Management(9)
Email Templates(5)
Engagement Tracking(4)
Event Triggered Actions(7)
Feedback Management(5)
File Sharing(7)
File Transfer(2)
Forms Management(2)
Full Text Search(3)
Geotargeting(6)
Help Desk Management(3)
Human Handover(2)
Inbox Management(4)
Interaction Tracking(8)
IVR / Voice Recognition(2)
Knowledge Base Management(7)
Knowledge Management(5)
Lead Capture(2)
Lead Management(2)
Lead Qualification(3)
Live Chat(10)
Macros/Templated Responses(4)
Mobile Access(10)
Monitoring(5)
Multi-Channel Data Collection(3)
Multi-Channel Management(2)
Multi-Channel Marketing(2)
Multi-Language(6)
Multiple User Accounts(3)
Negative Feedback Management(4)
Network Monitoring(4)
Offline Form(5)
One-to-One Messaging(2)
Performance Metrics(7)
Pre-Configured Bot(2)
Proactive Chat(5)
Queue Management(6)
Real Time Analytics(5)
Real Time Data(2)
Real Time Monitoring(6)
Real Time Notifications(7)
Real Time Reporting(2)
Real-Time Chat(7)
Real-time Consumer-facing Chat(9)
Real-time Conversations(2)
Real-time Updates(3)
Reminders(2)
Remote Access/Control(2)
Reporting & Statistics(7)
Reporting/Analytics(10)
Role-Based Permissions(3)
Routing(4)
Rules-Based Workflow(4)
Screen Sharing(5)
Search/Filter(9)
Self Service Portal(7)
Service Level Agreement (SLA) Management(4)
Single Sign On(4)
Support Ticket Management(7)
Support Ticket Tracking(4)
Surveys & Feedback(7)
Tagging(6)
Task Management(4)
Template Management(5)
Transcripts/Chat History(6)
Transfers/Routing(6)
Virtual Assistant(5)
Website Integration(3)
Website Visitor Tracking(7)
Workflow Configuration(4)
Workflow Management(6)
Integrated with
Stripe(6)
Microsoft Teams(4)
Salesforce Sales Cloud(6)
Squarespace(2)
Slack(10)
Acadle(3)
ActiveCampaign(5)
ActiveDEMAND(2)
Adobe Commerce(5)
Aircall(5)
Airim(2)
Akita(2)
Amazon Connect(1)
amoCRM(1)
APIANT(4)
AppFollow(4)
Asana(4)
AskNicely(3)
AVOXI(2)
Basecamp(4)
Bedrock Data(2)
Better Proposals(3)
BigCommerce(7)
Bitium(2)
Boei(1)
BoomTown(2)
Boost.AI(1)
Built.io Flow(2)
CallHippo(3)
Campaign Monitor(5)
Capsule(3)
Certainly(1)
ChargeDesk(3)
ChurnZero(2)
CircleLoop(2)
Clearbit(4)
Close(2)
CloudTalk(4)
Cognito Forms(3)
Constant Contact(5)
Crowdin(2)
Customer Thermometer(3)
Customer.io(1)
Cyfe(4)
Databox(1)
Delighted(4)
Document360(2)
Dropbox Business(8)
Drupal(2)
elevio(3)
Fivetran(3)
Fonvirtual Virtual PBX(4)
FreshBooks(4)
Freshdesk(2)
Freshdesk Success(3)
Front(1)
FullContact(4)
FullStory(1)
Geckoboard(3)
GetResponse(2)
GitHub
Gmail(5)
Google Analytics 360(6)
Google Calendar(3)
Google Contacts(2)
Google Drive(4)
Google Forms(2)
Google Workspace(2)
Guru(4)
HappyFox Help Desk(1)
Help Desk Migration(3)
Help Scout(3)
Highrise(4)
Hootsuite(2)
Hotjar(2)
HubSpot CRM(5)
HubSpot Marketing Hub(5)
HubSpot Service Hub(2)
Insightly(5)
Instagram(2)
Instapage(2)
Intercom(2)
Jira(7)
JIRA Service Management(5)
JivoChat(1)
Joomla(2)
Jotform(1)
JustCall(5)
Keap(3)
Klaus(4)
Klaviyo(1)
Klipfolio(2)
LeadMaster(5)
LearnWorlds(2)
LinkedIn for Business(1)
LiveChat(1)
LiveSession (2)
Livestorm(2)
Lumoa(2)
Mailchimp(9)
Make(3)
Marketo Engage(3)
Meta for Business(6)
Microsoft 365(1)
Microsoft Excel(1)
Microsoft Outlook(2)
Mixpanel(3)
monday.com(2)
Nicereply(4)
Nimble(2)
Nutshell(1)
OpenCart(1)
Operations Hub(2)
Pardot(1)
PayPal(1)
Pipedrive(7)
Plantt(2)
Playvox(3)
PrestaShop(3)
Process Street(2)
ProjectManager.com(3)
ProProfs Knowledge Base(2)
Quickbooks Online(2)
QuickBooks Online Advanced(2)
Radiance Commerce(2)
RentBase(2)
Retently(4)
RingCentral Contact Center(1)
Ringover(2)
Rippling(2)
Robly(2)
RudderStack(2)
Salesforce Service Cloud(2)
Salesmachine(1)
Scoro(2)
Segment(4)
SendGrid(1)
SharpSpring from Constant Contact(2)
Shift4Shop(1)
Shopify(10)
Shopify Plus(1)
Simplesat(3)
Sisense(3)
SITE123(3)
Slaask(3)
Solvemate(3)
Stella Connect(1)
SugarCRM(5)
SurveyMonkey(4)
Survicate(2)
Talkdesk(5)
TeamViewer(2)
Time Doctor(2)
Toky(3)
Trelica(3)
Trello(8)
Twilio(4)
Twitter(6)
Typeform(2)
Unbounce(2)
Upscope(4)
Userlike(1)
Volusion(2)
Weebly(1)
WhatsApp(4)
WHMCS(1)
Wix(2)
WooCommerce(7)
Woopra(3)
WordPress(9)
Workato(2)
X-Cart(1)
Xero(2)
Zapier(9)
Zendesk(6)
Zluri(2)
Zoho CRM(5)
Zonka Feedback(3)
Zoom Meetings(4)
Pricing model
Free(6)
Open Source(1)
Free Trial(10)
One Time License(0)
Subscription(10)
Devices supported
Mac(7)
iPad(8)
Android(10)
Linux(5)
Web-based(11)
iPhone(9)
Windows(8)
Organization types
Small Business(11)
Non Profit(10)
Large Enterprises(11)
Public Administrations(6)
Freelancers(9)
Mid Size Business(11)
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